Sales & Customer Service Specialist

Muval are looking for warm, enthusiastic and focused Sales / Customer Service Specialists to join our growing customer service team. 

As one of the team, you'll be working closely with customers, removalists and other moving service partners to help take the stress out of moving for our many customers across Australia!

This is a fast-paced and detailed role that will challenge your customer service skills on a daily basis and through great results will provide opportunities for growth into the future.

About Muval
Muval is Australia's first online booking platform for moving house. Over the past few years, we've helped thousands of Australians book quality moving services and relocate stress-free! We're a dynamic, early stage company and growing fast (20+ employees and counting) and need you!

What is it like to work at Muval?
We pride ourselves on the flexible work lifestyle we offer with the goal of 5 star customer service. We believe in setting our people up for success, while also achieving a good sense of work-life balance. Our team is enthusiastic about our work and passionate about making the process of moving house easier.

Job description

• These are part to full-time positions (30-38hrs/wk)
• Own your own sales pipeline, from initial inbound enquiry (through various channels), follow up to conversion
• Promote our services to these customers in order to make sales targets
• Provide support and assistance to customers through their move

Candidate qualities:

• Competent sales experience
• Able to manage a fast-paced environment managing inbound calls, emails, sms, slack
• Positive and upbeat approach when engaging with customers and partners
• Enjoys working as part of a team
• Strong communicator
• A driven self-starter with a give-it-a-go attitude!
• Past experience in tourism, travel sales, logistics, phone sales or anything that involves a high level of organisation skills will serve you well