Atkins Removals & Storage Pty Ltd4.00 · 139 reviews
At Atkins Removals & Storage we take care of everything giving you peace of mind that your precious belongings are in safe hands. Whether you're moving locally, interstate or overseas, require packing and unpacking services, we will take expert care of your belongings and the worry out of moving.
Whether you are moving house or relocating your business, we understand the importance of fast, reliable, and flexible service. We can relocate your home or office outside of normal business hours so that your relocation has minimal impact on productivity or your daily life. Our experienced removalist team can help you move just around the corner in Launceston, within Tasmania, interstate or internationally.
Atkins Removals & Storage has 12 different vehicles to suit your removal needs. From smaller ‘around town' vans for lighter moves to container trucks and interstate prime movers and trailers for the transport of your entire contents, we have a vehicle to suit every need.
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Helpful guys, kept me informed of their progress an when they'd turn up. Quick and effecient.
My items are not damaged in transit and the transportation is very fast. Very friendly staff!!!
Really quick and easy experience, super professional and friendly. Can highly recommend.
Very happy with service, before, during and after delivery. They kept in contact each step. Price and service from Wollongong to Launceston very good.
I previously had really bad experience with a removal company. Atkins removals was first rate in being reliable, efficient in packing, helpful, flexible, demonstrating care of items moved. I would highly recommend this company.
We had an excellent experience with Atkins Removals. This has been our first move interstate, and we were expecting it to be a long, drawn out process. We booked our belongings to be picked up a week before our move-in date, as we were advised that it would likely be a 7-14 day interlude between pickup and delivery due to shipping from Melbourne to Tasmania. Our belongings were picked up on Monday, and in Tasmania by Wednesday the same week! A happy surprise, and one less stress during a challenging transition. We have been impressed with the communication and professionalism we experienced with Atkins. Susanna, Dean and the team were helpful and answered or myriad of questions, including re-writing a quote for us multiple times as we adjusted the amount of belongings we wanted to take with us. Their price range was competitive with other removalists, and the family-owned vibe ended up being the deciding factor for us. The delivery guys were great, did an excellent job and handled our property with care. Very quick and efficient. All in all, my family would recommend Atkins Removals, and will happily use their services again in the future!
Brilliant service right from the start of getting a quote. Competitive price. Friendly staff who took care of our belongings and made the experience of moving from Launceston to Queensland so much easier knowing our possessions were in safe hands. Looking forward to seeing our items arrive in Qld.
The best removalist you could ever use. Friendly Helpful on time and everything as it was. Simply the best
My second time using Atkins Removals. Friendly, courteous & professional. Efficiently liaised with & completed pick up from a third party & delivery to my doorstep. Great to use a Tasmanian company & wouldn’t hesitate to use again.
We used these guys to move us from syd to TASSIE recently during the COVID drama. Can not say a bad thing about the move. Very professional guys both ends. Not one mark on our walls where we moved from and no damage at all on arrival. 10 points from us all around. Our furniture in storage at present but as soon as our house is finished we will be using them again to move in. Jeff white
Excellent service, moved from Melbourne to Hobart, highly recommended
Excellent service and the price was extremely competitive. Would recommend this company as they were very easy to deal with and the staff were really friendly and helpful.
Great service.. Friendly staff..Small size removal, no worries.. Be realistic and get other quotes.. Ask friends who they use.. If you ask me I will say that Atkins removals have never let me down. I have used them three times and will use them again..
We have just moved from the Blue Mountains in NSW to Burnie in Tas and had a really good experience with this company. They made it totally stress free, with good communication all the way through, punctual delivery and a very friendly and professional crew. Highly recommended!!! Service: In-state moving
Atkins Removals were very professional - excellent service and kept us in the loop at all times. We moved from NSW to Tasmania and cannot fault them. Highly recommended.
Scott and staff were very helpful and highly recommend them to anyone wanting value for money and piece of mind.
We contacted Atkins and a few other Removalists for quotes early in the year and got wildly different pricing for our move from Melbourne to Hobart. We went with Atkins because of their reviews online and their detailed quote. Everyone we spoke to at Atkins was professional and helpful, if we ever had a question we just called and they were very responsive. We decided to bring our moving date forward at the last minute and they were extremely accommodating. Everything arrived the day they said it would in excellent condition. We cannot recommend the team at Atkins more highly.
Thanks to Dean and the team at Atkins our delivery and return went smoothly and without issue, will certainly look to use again for future events ,
Fast, efficient service. Very happy with how my stuff was moved.
Efficient and supportive with good rates and an understanding approach.
I've used these guys three times over a period of twenty years and would always recommend them, never any issues with the company. Service: In-state moving
Susanna is very informative, understanding and answers all the questions over the phone at all the times. Moving is very stressful for everyone. Use this company you have one less issue to worry about. Reasonable price, handle with care, timely uplift and delivery of your stuffs. Some of my glass furnitures were wrapped with blanket like baby, when I got them delivered. Wonderful service. Could not ask for more!!! Keep it up guys!!
The team was well responsive and delivered our items within the time approximated and as per the condition they were upon initial uplift.
Contacted Atkins to relocate me from TAS to VIC. The level of service and assistance from both office staff and the lads that turned up to do the hard work was fantastic! They have shifted me twice now in the last 5 years and more than happy to recommend them to anyone moving to or from Tasmania.
Could not be happier excellent staff and very efficient .thank you all . Roger .
Terrific Company to deal with. Fast efficient and very reasonably priced. Kept us informed throughout from pick up to expected delivery and then exact delivery time! Would not hesitate to recommend and will be the first Company I contact for any removal/transport of possessions.
I've used these guys four times in the last 14 years. Very punctual and always willing to help. Nothing is too much trouble
I have used this company twice recently, once to move contents and more recently to post out some book boxes. Professional, courteous, helpful and prompt. No issues really and i would use them again without hesitation. The price is also very reasonable
Awesome Service .Went over and beyond helping with our new fridge. Will use Atkins Removals again.
Excellent service at each step in the process.
The guys were friendly, helpful, and did the job in a timely manner.
We were moving from the South Coast of NSW to Hobart. Pretty giant and tough move! They came to pick everything up on time (one of their partner removalist companies on the South Coast) packed everything so tightly to the roof and filled in all the gaps with thick moving blankets. Had boxes for our loose stuff (whoa) and a tv box for our tv!? It was friggin amazing. They covered our couch and mattresses with thick plastic protectors, without an extra cost. The pick up was so splendid and quick. We were absolutely amazed. They kept us in a loop and let us know if we could fit more based on our original box number, as we were using boxes that were smaller than the ones quoted. On delivery, we had the shipping container delivered to a storage unit, where they again were on the dot on time, I was so beyond pleasantly surprised It took about 10 days for it to be delivered, which worked for us as we didn't have a place for it yet and we were driving all the way down and getting on the spirit of tasmania! Great service! Super happy!
Excellent service. Professional, honest, compassionate, and very friendly staff. Atkins Storage packed up my deceased father's belongings when I was interstate. They found $1,000 cash in the home and told me immediately. They were very compassionate and caring in response to my situation. They went out of their way to assist me. I highly recommend them.
Great customer service from start to finish
Great company. Helpful, friendly, efficient, careful.
Professional service, fantastic hard working staff who go above and beyond to make sure every item is loaded and unloaded with care and attention. Value for money. Have used Atkins three times now, both for local and interstate moves and would not hesitate to suggest them to others.
I had a wonderful move with Atkins Removals the three staff that moved my furniture were great easy to get along with a very professional. I hope that I will not be moving again but if I ever do I’m definitely using Atkins removals.
Moved from Launceston to Melbourne in the week before Christmas. Having never used a moving company before I had lots of questions, which were always answered very professionally and courteously. I spoke to at least 3 or 4 different staff over several weeks and every one of them was friendly and helpful. My boxes were delivered to Melbourne in the expected timeframe (a little delay due to the Christmas break, which I was told about in advance and was fine with) and everything was in perfect condition.
First class service from the original quotation to the actual pick up. The pick up was awesome and the 2 employees were very professional exceeding all expectations. As we viewed the loaded container it seemed like a very well planned mosaic. Every thing snug and secure. Thanks men. Highly recommended.
Toby “Tinkers” Brasser
They are professional and trusted. I've used them twice. I have no problem recommending them to anyone.
Great service, staff were brilliant.
I want to give a big shout out to the team at Atkins Removals for all 110% effort in assisting my company with a container relocation from Brisbane to Tasmania. The team were amazing and time-frames were a must and they delivered. Customer service is hard to find these days but Atkins have it. Thanks again.
The price was very good. Upload went smoothly. They delivered on time in spite of poor weather and delayed ferry transport. Delivery workers were efficient and friendly. Packed/unpacked at a steady pace without rushing. All goods arrived safely. I would use them again.
Harry Van der byl
Very happy with Atkins Removals for handling my new Turners' Blackwood stools(so-o-o beautiful) from Tassie to Melbourne, with great care. The stools arrived at Ryan's Depot in A1 condition in time for Christmas. Thank you very much Atkins.
I have used Atkins Removals many times and I have recommended them to friends and family. They are always on time, friendly, professional and careful. The only recommendation I would make is to the billing process I was charged for something that was left off my quote. It would have been courteous if they had called and let me know before just charging me the extra cost (small) I will continue to use and recommend a good Tasmanian company
Great Service.Boys were fantastic.Highly recommend.💪👍Thanks Guys.
We have used these guys three times in the last month or so. Once to move our goods back from interstate, once to move locally, and also to move our parents within the Tamar region. We can highly recommend them as removalists. We found their service prompt, reliable, courteous, efficient, hard working, and polite. They have a ‘nothing is too difficult’ attitude. Reasonably price and professional. We were particularly impressed in how well they delivered the goods for our parents who are in their 80s. Rather than just dumping boxes randomly, leaving you with complete chaos, the good were delivered in to an ordered way in to respective rooms, and made it much easier for them to be able to ready their new home..with some help from family. We also had to use another removalists company for part of our interstate move, and would thoroughly recommend Atkins every time. Thank you Scott and team.
This company does good deals in furniture movements out and into Tasmania. Used several times.
Thank you to Atkins Removals. Always able to help me move articles either to Tasmania or Interstate. Fast and efficient. Absolutely brilliant.
Could do better
We were unexpectantly charged an additional $430.00 at delivery which we were not advised of prior and the additional charge was not on the quote & acceptance forms we had signed. Beware of undeclared costs !!! However, the removalist guys were excellent, professional efficient & friendly at pick up and unloading, they had also taken care to properly protect our belongings which were delivered to us undamaged.
They said they will take care of our furniture but most of them were damaged while they moved. They did not care and did not protect (wrap, cover...) our furniture as promised. The worse part was that they put most of our items in "damaged" condition in the inventory list without our consensus. Who could spend a few thousands dollars to ship "damaged" IKEA furniture !!! They also forgot to put another item in the list... Good job !
I would not recommend this company at all, my goods where treated very badly. Brand new boxes ended up arriving crushed, busted and cracked along the edges/corners. Clearly they don't know how to move goods safely. Heavy boxes of books etc where packed on top of light items which squashed the boxes and upon arriving to the house, the containers doors open and my boxes had been literally throw about and upside down due to the goods not being tied in or secured. Very bad experience, and when I tried to resolve the issue they didn't care and didn't want to hear about it.
Terrible experience. So rude and negligent. Service: Interstate moving
Prior to removal, we were assured care and attention would be paramount, however this was not the case. Removalists had little idea how to adequately protect items (and couldn’t care less how they moved them) which resulted in damage not only to our items but also our brand new house! No responsiblity taken and now we are left with the damage at our expense, after spending a fortune on the actual moving costs. Money hungry, extremely rude and arrogant owner, even staff complained they weren’t looked after, which while is unfortunate, is not a good look in regards to professionalism. Don’t be fooled by their assurances, go elsewhere!
This is actually a really hard review to make. On the positive side, all except one staff was helpful and friendly, the movers arrived early and delivery on our furniture was on time. The only negative part of my experience and reason behind the horrible experience was general manager, Scott Atkins. Upon putting my items in storage for a few weeks and having several updates from friendly Atkins staff members, I get a call from Scott the day before my items are set to be on the boat. The reason for the call, to outline to me that my quote had exceeded my allocation, with an extra $1000 needing to be paid immediately or my furniture would not go on the boat until this is fully paid. Shocked, I tried to reason with Scott, outlining to him my prior communication and checks with several Atkins staff members, only for Scott to arrogantly respond, stating that he was the general manager and his decision was final. Disgruntled, I had no choice but to pay the additional amount, as my young family wouldn’t have had furniture if there was a delay. I’ve recently raised a concern with this conduct with consumer affairs and considering legal action against this unethical way of taking advantage of the consumer. When moving house, I strongly recommend going with a company you trust over the cheapest product.
Nilushka van der Walt
In comparison to the many other interstate moves we have had, this was by far the most stressful, disorganised and poorly communicated. We are incredibly disappointed in the service and definitely would not recommend Atkins Removals.
We moved interstate with this company. Here were some of the problems we experienced. The pickup was four hours late. We sent them through insurance details via fax three times and email twice and they only received it once. Trying to resolve the insurance paperwork issue was a major hassle with different staff passing the buck. The phone communication with them was often rude. My advice is that you should not use this company.
nothing but a terrible experience, Please choose a professional removal company. These guys in launceston only care about them selve do not even bother speaking to a guy named Dean Allen, the only thing this guy knows is football, I just think he likes men
They receptionist told me they could help us move on a Thursday (the following week) which was fabulous. We got a job number and filled out a spreadsheet of what needed to be moved. Then two days later I received an email saying they couldn't do our move. I rang and was told that it had to be approved be the duty manager and he said no, but he had been there when she booked the job. It has been very stressful! They would have been better saying no from the start.
terrifying phone call, brusque and vaguely offensive. On the plus side they did provide me with a quick quote, but tbh the woman on the other end sounded so angry that I just backed out.
Don't ever use these guys, a few of our stuff have gone missing that we know we packed, besides getting told different stories why our stuff wasn't coming over, one minute we're told there's a strike with toll (when we called toll they said they ain't on strike btw 😂) next minute we're told it's left the state next minute we're told it hasn't but now we have had our stuff for a while and this is a little over due but this is to warn everyone these guys i think are just so money hungry
Not been informed in where my belongings are or when they are even arriving to my address been 6 weeks
0 Sixhundred (F Google)
Don't use this company to move anything. Couldn't even deliver on time if it depended on it. Terrible customer service and no compensation for the hassle of dropping things off early. Booking 2 weeks prior and setting a drop off date seems to be to hard of a task to complete.
Never use this company. They steal and break your stuff. Bunch of morons
I used Atkins once to move from Launceston to Queenstown with no problems. I recently requested a move from Queenstown to Rosebery but it was refused stating they are a Launceston based business. So much for Tasmania, interstate and overseas removals when they can't manage a 60 km trip. Bear in mind I didn't get a quote so they potentially missed out on a $1000 move.
Unfortunately John dosen't run the business anymore. The care taken was none existant, and when queried about the breakages, the reply was, sorry but you had no insurance. Just general interaction with them, & their representatives was less than satisfactory as well. NOT IMPRESSED!! My advise is use someone else.
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