This website and its associated subdomains (Site) are owned and operated by Muval Pty Ltd (ABN 12 611 512 559) (Muval, we or us).
We understand that your privacy is important to you and are committed to protecting the privacy of all users of our Site and Services.
We may collect the following types of Personal Information when you use our Services:
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
We may collect, hold, use and disclose your Personal Information to:
A failure by you to provide information requested by us may mean that we are unable to provide some or all of our Services to you.
Calls to our service number may be recorded or monitored for quality, verification and training purposes. If you do not wish to have your call recorded, you will be given the option to either end the call or ask to be transferred to another line where monitoring or recording does not take place.
We store Personal Information in electronic form. We take reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your Personal Information. However, we cannot guarantee the security of your Personal Information.
Movers must register an account to access and use our Site and Services to publish availability and available capacity. Customers are not required to register an account.
Account registration and use is subject to our Mover Terms and Conditions (available at: https://www.muval.com.au/mover-terms-conditions).
You can access the Personal Information we hold about you by contacting us at the details provided below.
Sometimes, we may not be able to provide you with access to all of your Personal Information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your Personal Information.
If you think that any Personal Information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
Muval Pty Ltd (ABN 12 611 512 559)
Phone: 1300 168 825
These Terms last updated: November 25th, 2019