KEYS The Moving Solution
Reviews summary
| | 241 reviews | |
| | 20 reviews | |
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| | 16 reviews |
Relocating can be an exciting but stressful task. Whether you are moving your business or your home locally, interstate or overseas, Keys can help you through the entire process. We take care of the logistics of your move so that your experience is as pain-free and seamless as possible.
As an Australian Furniture Movers Association (AFRA) accredited furniture removalist, you can trust that your possessions are in safe hands. When it comes to reliable removal companies, Perth residents and businesses count on the team at Keys. Our experienced team makes relocating hassle-free, regardless of the scale of your move.
Areas serviced
Ian Sloan
Professional from the outset. Get back to you straight away and make the process simple. They also make use of top grade sun-contractors where applicable.
Anthony Passchier
Care and attention to detail. Professional and prompt response. Excellent value for money.
Lynette Godfrey
Truck arrived at 6.30 am. All packed and truck gone by 10.30am Grant and his offsides, worked efficiently and quietly. I would recommend Batavia Removals, to anyone wanting a removalist. Office staff at Keys very efficient and friendly Cost very reasonable.
Elly Harris
Shaneo and Westy managed our complete downlift and full unpack for a 4 bedroom house in 7 hours in the Karratha heat. They were great to work with and keen to make our move in as easy as possible. Thanks guys!
Luciana Kember
I had Keys removals come out to do my move, I also paid for them to pack my wall unit. These two guys I had were fast and efficient, as well as friendly, and very helpful. The whole team and staff I dealt with were amazing from before hand and right through the whole process, and on the day as well. I really recommend Keys. Very professional and made the whole process stress free, nothing was too much for them to deal with. Thank you The Keys team. Very happy customer. I also had others comment on how efficient the two guys I had on the day were. Sorry I can’t remember their names.
Maria Lalaine Evans
We are so happy and impressed the way we are being assisted. From Amanda who is direct and precise in giving the details specially the communication is totally Friendly and EXCELLENT. Grant and Tye assist in moving, packing things and placing inside the container are so BRILLIANT really impressive. I will surely recommend the company to my friends here in Geraldton who wants to move. I and my husband are so Thankful for all the help. Best regards Maria and Neal Evans
Renz Cruz
Gaelia Hunt
The team at Keys have been fabulous from start to finish. Karen was professional & friendly when she came out to do my quote. Leah was a gem & pack boxes like a champion. On her birthday and all. Brad & Jason the removalists were phenomenal. Their ability to manoeuvre furniture was amazing. The whole team have helped make the stress of moving house almost pleasant!
Chris Wells
Really pleased with the team who moved our gear. Very professional, cautious and helpful.
Toni Piner
Have had Keys in two days, one day packing ( the boys were great, friendly and jovial, turning what could have been a stressful day into a relaxing one. Next day for furniture pick up. Pia, Tali and Suni were great. Super efficient and that container was packed snug as a big in a rug. Shout out to Pia. working hard as on her Birthday. Great communication both days in regard to arrival time and what they were doing. Appreciate it.
Melissa Ball
I cannot recommend these guys highly enough. They not only looked after the uplift of my house but they also organised the transport of my car and pets. The removalists who came to pack the house were polite and incredibly friendly. They took a lot of stress out of a very stressful time.
Katherine Barry
We were packed and moved from Exmouth WA to Perth WA. .The guys we had were fantastic , grandmas dresser and mirror (over 80 years old) was delivered in the same state it left , unbroken and undamaged. Have had many removals over the years and these guys are the best .nothing missing , nothing broken. Very impressed with the guys we had and the service.
Leon Smith
Isabelle Drewnicki
Keys Removalist has a great team from the onset including management, admin and the removalists. Admin keeps you informed of each step. The removalists worked non stop, picked up and delivered with care, were happy to go the extra mile. All the staff helped us immensely and their natures were so positive and obliging. I can’t praise them enough ?
Deepankar Das
Locky, Robbie, and West were absolutely amazing. Professional, friendly, and efficient — they made our move from Kalgoorlie to Perth smooth and stress-free. Highly recommend!
Edward Archer
We could not recommend Keys enough! Having moved/been moved many times we have had some fantastic removalists but Keys is head and shoulders above them all. We had a somewhat complicated move but nothing ever seemed too much for the Keys team. Thank you especially to Toni, Paul, Ang, Brad, Junior and Jason - you were all amazing. Ed and Emma Archer
Morag Ferguson
We had an amazingly friendly, efficient and extremely professional team from Keys that delivered and unpacked our removal. Attention to detail and care of our belongings was much appreciated. Big shout out in particular to Brad and team. Highly recommend this company for your removal needs.
Colleen Smit
Very impressed with the professionalism and service from Shane and his crew member - they both deserve acknowledgment for their hard work (and should get a Christmas bonus). Also, the woman I spoke to over the phone kept constant communication in regards to dates, times, and any questions I had - she also deserves a Christmas bonus! Thank you, and will certainly be recommending this service in the future.
Gareth Hughes
Westy and Shaneo were excellent. Good communication, on time, very efficient, polite and they did an outstanding job delivering and setting up the furniture. Amanda in the office was brilliant early communication and kept me informed throughout the process. An outstanding team effort, the best move experience I have had of my 12 removals. Highly recommend them.
Simon Dunn
Professional company to deal with from time of enquiry through to the guy who pack and the guys who did the move. Highly recommend Keys.
Georgina Shepherd
Isabella Ashburner
From our initial engagement, the removalist team demonstrated exceptional professionalism, responsiveness, and attention to detail. They took the time to thoroughly understand the unique requirements of our office layout, the scope of equipment to be relocated, and the critical timelines involved. Their execution was exemplary — every aspect of the move was meticulously planned and carried out with remarkable efficiency. The entire relocation was completed ahead of schedule! We were particularly impressed by the team’s proactive communication, careful handling of equipment, and commitment to delivering a seamless experience. This was a truly outstanding service from start to finish, and we would not hesitate to recommend them for any corporate relocation needs.
Natalie Wheeler
Duncan Thomas
Great professional team. Communication 5 stars, Reliability 5 stars, Care with goods 5 stars, Team friendliness and can do attitude 6 stars. Thanks again to the team at KEYS!
Lisa Moore
Cam and Kurtis were fabulous this morning. They carefully relocated very valuable antique furniture pieces with care and diligence. While getting the job done, they were polite, professional, and quick. Thanks guys, we can all breathe now :)
Lesley Bell
Excellent ! Thank you .
Natalie Andre
David Mackey
Keys moved us twice, with no hassles, no breakages, incredibly professionally and at a fair and reasonable cost. If I ever had to move again, I would certainly use Keys.
Corina Bothe
Naijun Wu
Tail and Soni,Pia are very helpful. Very appropriate for their moving.
Jeff McQuade
First rate
Tracy Jacobs
Keys are the key to a seamless, no fuss move! Over the years I have moved all over the Pilbara with Keys and their service is amazing! Shane and Andy are great blokes and went above and beyond with my recent move, lovely polite fellas and happy doing what they do! Must be the great company they work for ??
Bianca Brown
The 3 guys that collected from my house in Perth and then delivered in Busselton were absolutely fantastic. They handled all of my gear with care, were superstars at playing Tetris and making it all fit in the truck and showed thoughtfulness in all aspects.
Paul Gough
This company have been very professional throughout, pleasant staff and very efficient i would highly recommend this company ??
misha pesnelle
Excellent Service & Value Danielle was fabulous to deal with.
Daniel Breglia
Cheryl McCormack
Bev Baldwin
I had Westy and Paddy from Keys removals come to uplift my gear for shipping to New Zealand. Right from the get go the guys were very professional. Straight to work no mucking around. My gear was wrapped and packed and on the truck in no time. Highly recommend. Thank you guys!!
Rio
Andrew Henderson
Recommended to me for move back to NZ. Very helpful and considerate. They made a difficult move at s difficult time much less stressful than it could have been. Unreserved recommendation from me.
Georgie Armstrong
I recently used KEYS Moving Solutions and had an exceptional experience from start to finish. A huge thank you to the packing crew: Leah, Summer, and Jason, who were organised, efficient, and incredibly careful with all of my belongings. They made what could have been a stressful process feel seamless and under control. The uplift crew, Hamish and Dave, were absolutely phenomenal. I genuinely cannot rave about those two enough. Their professionalism, strength, attention to detail, and positive attitude were outstanding. They handled everything with care and precision, and their work ethic truly went above and beyond. Overall, the entire team delivered a smooth, stress free move with exceptional service. I would highly recommend KEYS Moving Solutions to anyone looking for a reliable and hardworking moving team.
Kaye Verboon
So impressed by the team involved. Upstairs, downstairs, a lifetime of possessions and everything done on time and with good humour. Wish the unpacking on our new home was as easy!
Bec S
We had the fantastic Will and Ash come out for our move, and they went above and beyond to help with everything. They did a great job and were fast. Special shout-out to them for getting their truck up our ridiculously narrow new driveway- people get nervous in regular cars driving up let alone reversing a massive truck! I'll recommend KEYS to everyone in the future :)
Corina Bothe
Nothing is too hard. Very prompt informative and on time. Workman lovely too.
Gale Welsh
We found Brenton, Dave and Leah to be extremely courteous, competent and caring. Nothing was too much trouble to ensure the safety of our treasured items. Hope the down load in Victoria will be as pleasant as the upload was. Thanks Guys. Highly recommend Keys
Ahmed Naseem
Peter Carleton
Once again another good move for us by Keys. Residential this time, done very well by Westy, Hamish, Jon and Josh.
ARUN
The team went above and beyond to deliver exceptional, friendly service, handling my entire move flawlessly even though I couldn't be there in person.
Deborah David
KEYS helped take the stress out of moving interstate for me. I had the pleasure of talking to Katie and Ally, who handled everything for me and answered all of my questions. The uplift team was also super friendly and speedy - thanks Andy! Overall a great experience, and wonderful staff.
Fern Trouchet
Amanda was super helpful with organising and getting the move booked in—so easy to communicate with. Westy and Shaneo were excellent packers: friendly, efficient, and great to get along with. Honestly the best packing?up?the?house experience I’ve ever had. Highly recommend!
Marcus Tong
If you're looking for a removals company that provide excellent customer service at a competitive price look no further than Keys - The Moving Solution. Amanda came to our property to provide a quote. She was professional, answered all our questions and always returned phone calls. Paddy and Leah packed everything - they were incredibly fast, efficient and very polite. Brad and Jason did the final pack and prep before uplifting. Even though we moved from a two story house - nothing was too much trouble. Nothing was damaged, there were no marks on the walls. They were polite and incredibly efficient. 10 out of 10 - thank you!
andy nicholls
Darren Parke
Totally professional company and highly experienced staff. Big shout out to Doug (packing) and Brad, Wes and ?? (Sorry) who performed the uplift. Would highly recommend Keys.
Maria Marshall
My husband John and myself can’t express how awesome Damo. Jake, Frog, Liam and Kade were with packing and moving our furniture and belongings on Wednesday and Thursday. They worked so hard and efficiently but at the same time were very thoughtful of our belongings especially our very expensive dining table/suite. Thank you also to the office staff who were behind the scenes.
Ali
All the Keys staff were polite, efficient and capable. Thanks to Amanda for keeping us informed, Dougal for the careful packing and all the boys doing the heavy lifting on the hottest day of the year!
justin netherton
Totally professional from start to finish, easy to communicate with a d happy when changes needed to made, Guys on the trucks were also brilliant and easy to deal with
Philippa Mcgarry
Amazing uplift 2.5 hrs great job boys thank you wonderful crew??????
Claire Broun
Gillian MacDonald
The team (Ryan, Harrison, Matt, Hamish & James) were great from start to finish. On a very hot day, they worked non stop, finished ahead of schedule, were professional and friendly.
Taylor Cameron
Westy and Hamish were a huge help in our moving process from NSW. They both worked efficiently and asked where everything was to go. Super helpful!
Nani
Great value for ten boxes sent to Queensland, great customers service.
Mr Cameron
Great responsiveness and very efficient team.
tania ashworth
Refreshingly easy to work with. Clear quote, great communication, timely and professional collection, and delivery date locked in. Thankyou for making this move a smooth one team.
Michael Daniels
Jo Gardiner
The team were fantastic, they were efficient and very professional. They took care when packing my furniture. They also took time to plan their work and also the way they parked in my complex as to let people in and out. I would highly recommend Keys
suresh
We are relocated from WA to VIC and used KEYS - The Moving Solution, Canningvale. I can't say enough good things about them! Amanda, the sales manager, was a total rockstar. She was super patient with my frequent calls and kept everything organised and on track. The whole process was smooth and stress-free. They also very competitive in cost and affordable. Big shoutout to the crew members, Bruno and Glen. These guys were on time(even 30 mins earlier than the agreed time), incredibly fast, and clearly knew what they were doing. They meticulously wrapped all my delicate items, which was a huge relief. The entire team made our move so much easier. Highly recommend their service if you’re planning a move!
Michelle Lambkin
We recommend Keys as they were very professional, pleasant staff who were happy performing their work with speed and efficiency yet able to have a chat too. We felt confident our furniture was being handled with care being loaded into a container on a 36 degree day. Just amazing. Highly recommend any time.
Sakukzal
Jo de Corti
Pia, Tali and Soni did a fantastic job packing and moving me out of my house I would highly recommend them thank you
Brenda Flannery
Thanks to Amanda and the guys for a stress free and perfect uplift of our home last Thursday. We could not have asked for a more professional and effective team. I can’t believe you fitted everything in. An amazing job thank you xx
Pam Hedge
Keys removalist has been so wonderful especially Amanda Smith, who I have been liasing with. She has gone above and beyond to help us with our interstate move. Definitely more then 5 Stars for us. Keys removalist are definitely the company for you move. Keep up the great work.
Bernadette Wright
All Personnel from pick up and drop off were excellent.
mary minty
I would definitely recommend Keys to anyone. The service was first class and the guys that moved us were amazing. Thank you for a great service.
IRAWATI UNTUNG
Tali ,Soni,Pia Thank you so much for Amazing Job . We are happy and recomment to use KEYS The Moving Solution for next time again .
Paul Karanga
Aleshia Bowes
An excellent removalist company to do business with. We were moving our large office over several different dates to several different locations and we were always impressed with how the team from Keys handled our logistics. Tim and Kate answered all our questions and made our move seemless and stress free ! The teams sent on the day were great to deal with too. Thank you Keys team.
Gary Lovi
Amanda, Lydia, Lisa, Kate and Dave and the crew very professional I highly recommend Keys.
Luciana Cavallaro
A big thank you to Bruno, Jonas, Paul and Lachie who were amazing on the day of our move and storing our belongings into a shipping container. Thank you to Amanda for her wonderful help in the lead up to our and to Glen, who was professional and friendly. Such a amazing team. Highly recommend KEYS if you ever need removalists. Thank you!
carole boulter
Just brilliant won't use anyone else ever again, they are so professional. Barry Boulter
Mark Flanigan
Kevin Thomas
Ryan, Matt and Harrison were unreal pre packing and getting the house sorted before the truck rocked up. Hamish and Jack killed it packing and were a big help, highly recommend Keys
Barry O'Dea
Very professional, careful and courteous.
Manpreet Singh
Lauren Nuttney
Every prompt and professional pleasant guys, would really recommend Shane and west
Carrie Fairweather
Thank you to Shane & West: what a delightful surprise. These fellows where on time, ready to go, and did a mighty job for 6 hrs getting all my stuff into the new house in 40 plus heat . They were considerate in placing boxes and furniture , always checking before placing items. And good natured in responding to requests. Bravo to Keys for smart hiring. Happily recommend this service ??
Michele Thelander
WOW.just used these guys and they were awesome.arrived on time, polite and courteous. Thought this would be a stressful process but Damien, Frog and Jake made it all look easy. Can't thank you guys enough. Also thanks to Amanda who made it easy. from the first time I spoke to her to the end. Will definately be telling my friends about Keys.I will definitely use these guys again ??
Judy Bailey
Keys are a professional removalist business and we greatly appreciated the service they provided. The quote was easily obtained and competitive. Liaison prior to the move was good. When the team arrived on packing day they all introduced themselves so we new them all by name. All of our items were wrapped very carefully. This was a big move and the team had a good sense of humour over the three days of packing, uplift and delivery. They were literally running the entire time to get the job done. We had a hiccup at our end with settlement delayed by our buyer which meant changing the delivery date to the new home. Keys adapted quickly to the change of date without complaint. The team moved valued furniture carefully and managed to get some pieces into rooms with tight spaces. We thoroughly recommend Keys to assist with your next move. There is no way we could have done what the team did in three days with such care. Thank you Keys for a job well done.
Lou Nelson
This is the second time I have used keys for local and international moves and I highly recommend this company. Everyone I have dealt with is helpful professional and super friendly. The packing team were amazing- froggy and the boys. And Amanda has been wonderful with all my last minute changes and demands. Karyn was also wonderful, she has impeccable customer service and is so very friendly. Keep up the good work guys
Raj Kaur
KEYS The Moving Solution made my move a very positive experience. Ally was incredibly helpful throughout the process—easy to approach, very patient, and answered all my questions clearly. The pickup was smooth and well-organised, which made the whole move stress-free. I really appreciate the great service and would highly recommend them.…
Iris Mickiewicz
I was very impressed with Keys Bros. Removals on 16 September, 2024. The Company called to confirm time & date on Friday just prior. On Monday morning the team called to let me know the precise time they would be arriving. The team arrived on time. The Team were very polite, they introduced themselves and they well presented in their tidy uniforms. The two men worked very efficiently as a well oiled team. I was extremely pleased with the care that they took with all of my furniture covering it in plastic and handling it carefully. Also the many boxes were also handled with as much care. The Team worked quickly and absolutely got cracking on with the job with no hassles or messing about. I have full confidence in recommending Keys Bros. to anyone who wants a quality removal job completed at a reasonable price. Iris Mickiewicz
Jillian Chenot
Tops, Hamish, and Andy were fantastic!! They made quick work of moving us in and went above and beyond to make sure items were placed where needed. Highly recommend using this team. Thanks for helping us get settled into Perth!
Diane Palladino
Highly recommend Keys Removals Perth, from quoting our job to executing it, it was done with professionalism and ease. They moved our three businesses across the city, pick up booked at 7am they arrived early, happy and ready to do business, they had the whole office floor packed up in the trucks in 1.5 hours, then at our new office, again unpacked without issue and we were unpacked and working at our desks by lunchtime. We would 100% highly recommend Keys and use them again! To the team that moved us, Tim, Mitch, Cameron, Harry, Rocco, Top and Kurtis, you guys are the dream team!
Tom Rogger
Keys TMS recently did our uplift for an interstate move on behalf of another company. Their packing of our goods into container was exceptional. Everything arrived in perfect condition. Service was efficient and on time.
Amanda Smith
Carol Valentino
Excellent! Immediate response, fantastic communication, prompt pickup followed by timely delivery to final destination. And the delivery guys were orderly and took great care with my belongings. Cannot recommend highly enough.
warren rainey
What a great team at Keyes moving. From start to finish, awesome to deal with all staff. With follow up calls before and after delivery
Rebecca
The Keys team and their local Darwin delivery partner were friendly, responsive, and efficient. Everything was delivered in perfect condition and faster than anticipated. I’d use Keys again in a flash! Thank you.
patrick abram
Keys were fantastic, from the initial quote, to the delivery. On pack day the team was professional, curious, efficient and even included the dogs much to their delight. On load day again and amazing team that were super professional making sure everything was handled in an exemplary manner. Delivery day was exactly the same but in reverse. Alround great company, great team, and great service.
Linda Bottrell
Jonathan provided exceptional customer service from the beginning until the end of our move. The boys were on time, polite and offered solutions to what we thought would have been a difficult move. Thanks Keys Bros you were amazing and we will refer you to our friends. Linda Bottrell
Ken Austin
Excellent service and care
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