KEYS The Moving Solution logo

KEYS The Moving Solution

Gold star icon4.40 · 131 reviews
Green checkmark icon Muval verified for quality & service

Reviews summary

Gold star iconGold star iconGold star iconGold star iconGold star icon
52 reviews
Gold star iconGold star iconGold star iconGold star icon
5 reviews
Gold star iconGold star iconGold star icon
1 reviews
Gold star iconGold star icon
2 reviews
Gold star icon
6 reviews
Service 24Quality 4Professional 21Care 5Happy 4Efficient 6

Relocating can be an exciting but stressful task. Whether you are moving your business or your home locally, interstate or overseas, Keys can help you through the entire process. We take care of the logistics of your move so that your experience is as pain-free and seamless as possible.

As an Australian Furniture Movers Association (AFRA) accredited furniture removalist, you can trust that your possessions are in safe hands. When it comes to reliable removal companies, Perth residents and businesses count on the team at Keys. Our experienced team makes relocating hassle-free, regardless of the scale of your move.

Sue W
gold quotation marks

Interstate or local move, office relocations, internal staff moves, furniture & IT equipment relocation and disposal - I always head to Keys Brothers to assist. Their staff are professional, helpful, savvy and always on time. Recently they even assisted setting up for our mid year staff function and assembled some flat pack furniture while they were here.

Gold star iconGold star iconGold star iconGold star iconGold star icon


carole boulter
gold quotation marks

Just brilliant won't use anyone else ever again, they are so professional. Barry Boulter

Gold star iconGold star iconGold star iconGold star iconGold star icon


Kevin Hobbs
gold quotation marks

Great job done..all on time..friendly and helpfull staff..reliable..Thanks Services: In-state moving , Moving-related storage

Gold star iconGold star iconGold star iconGold star iconGold star icon


E Pearce
gold quotation marks

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Gold star iconGold star iconGold star iconGold star iconGold star icon


Anthony
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Frank Mastaglia
gold quotation marks

Keys Bros, have been our chosen Logistic, removal and Storage preferred company for the past 12 years. They offer professionalism in every department we have dealt with. The company has exceptional high standards when compared to other suppliers of similar services which makes them a standout. e believe that this is a reflection of senior management on how they portray themselves and how this stems through to their operations. We highly recommend Keys Bros as a partner to any business that requires exceptional high standards to meet the demands of HSE, planning, and overall quality in the provisions of Logistics, Removals and storage, International freight and Import / Export Management. Continue the great work Keys Bros, you are definitely an Internationally recognised provider of a great service.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Gareth q O'Neill
gold quotation marks

Positive: Professionalism

Gold star iconGold star iconGold star iconGold star iconGold star icon


Satinder Rajpal
gold quotation marks

Michael Brown from KEYs had been very professional and helpful. Helped to arrange my drop in short notice. BR//Rajpal

Gold star iconGold star iconGold star iconGold star iconGold star icon


Daniel Breglia
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Corina Bothe
gold quotation marks

Nothing is too hard. Very prompt informative and on time. Workman lovely too.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Mark Flanigan
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Lindsay Paul Karanga
gold quotation marks

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Gold star iconGold star iconGold star iconGold star iconGold star icon


Lit Mit
gold quotation marks

Excellent people very experienced Keys took so much stress away from our move Perth to Darwin in the midst of Covid. 2 professionals came in packed every little thing in no time with care for our stuff. Thanks Keys Services: In-state moving , Local moving , Moving-related packing

Gold star iconGold star iconGold star iconGold star iconGold star icon


Brenton Ramsay
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


miklos moso
gold quotation marks

Excellent Removal company and especially now that the best removals company in WA has joined forces with them to make them a formidable force within the removals industry.

Gold star iconGold star iconGold star iconGold star iconGold star icon


undergroundtyrefitte
gold quotation marks

this is my last move, but if I were to move again I would definitely be using Keys Bros again, the guys that came to my house were very professional and took great care with my furniture and household gear and nothing was too hard for them, fantastic job! well done guys and thank you very much Mark Atkins

Gold star iconGold star iconGold star iconGold star iconGold star icon


Isabella Williams
gold quotation marks

Great responsiveness and very efficient team.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Linda Bottrell
gold quotation marks

Jonathan provided exceptional customer service from the beginning until the end of our move. The boys were on time, polite and offered solutions to what we thought would have been a difficult move. Thanks Keys Bros you were amazing and we will refer you to our friends. Linda Bottrell

Gold star iconGold star iconGold star iconGold star iconGold star icon


Katherine Barry
gold quotation marks

We were packed and moved from Exmouth WA to Perth WA. .The guys we had were fantastic , grandmas dresser and mirror (over 80 years old) was delivered in the same state it left , unbroken and undamaged.... Have had many removals over the years and these guys are the best .nothing missing , nothing broken.... Very impressed with the guys we had and the service....

Gold star iconGold star iconGold star iconGold star iconGold star icon


Tony Cacho
gold quotation marks

Keys were incredibly responsive, great to work with and well priced. I would gladly use their service again.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Maciek Gryglewski
gold quotation marks

Everyone I interacted with at Keys - The Moving Solution were extremely professional and polite. The admin team and management ensured I had everything I needed looked after and the removalists on the day were upbeat, friendly and highly professional. Completed the job swiftly without any damage and for the quoted amount. Will definitely be using their services again next time we move

Gold star iconGold star iconGold star iconGold star iconGold star icon


Robert Chilcott
gold quotation marks

The offer the highest customer expectations available

Gold star iconGold star iconGold star iconGold star iconGold star icon


Victoria Muale
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Robert Landis
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Kaye Verboon
gold quotation marks

So impressed by the team involved. Upstairs, downstairs, a lifetime of possessions and everything done on time and with good humour. Wish the unpacking on our new home was as easy! Services: Vehicle transport , Oversized-item moving , Furniture assembly , Interstate moving , Packing & moving supplies

Gold star iconGold star iconGold star iconGold star iconGold star icon


Leonie Blakemore
gold quotation marks

Firstly Amanda was always helpful and prompt, she was one of the main reasons we chose Keys. The removal guys were absolutely excellent and we have no problem in using and referring Keys again.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Lukas Lazorcak
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Lesley Bell
gold quotation marks

Excellent ! Thank you ....

Gold star iconGold star iconGold star iconGold star iconGold star icon


Alan Simpson
gold quotation marks

We dealt with several staff members at Keys and found them all to be very professional. They were always prepared to listen to our needs and were able to fulfill them to our complete satisfaction. We would be happy to recommend their services to anyone.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Carla Neto
gold quotation marks

We relocated from Sydney to Perth during a very uncertain period but I was reassured by Keys that all would go to plan and it did. The team were on time, they were incredibly friendly and professional, and managed the task at hand efficiently. When I thought I had misplaced a few boxes they made sure they searched the whole home to find them for me. I was incredibly impressed and would certainly use them again. Highly recommend

Gold star iconGold star iconGold star iconGold star iconGold star icon


Ken Austin
gold quotation marks

Excellent service and care

Gold star iconGold star iconGold star iconGold star iconGold star icon


Anne Liam Cara
gold quotation marks

Great service from the office staff and also crate loaders. Jonathan has great customer service skills, happy to answer all questions within a couple of hours and was happy to customise service to meet my requirements and budget. I was highly impressed with the team that came out to export wrap my furniture and load the container. They were all very professional and hardworking - all three equally so. I was very surprised that they were able to pack the full inventory into the 20ft container - I was holding my breath to see what could be accommodated, but they fit it all together very well.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Maurice Donati
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Cheryl McCormack
gold quotation marks

Positive: Professionalism, Responsiveness, Value

Gold star iconGold star iconGold star iconGold star iconGold star icon


misha pesnelle
gold quotation marks

Excellent Service & Value Danielle was fabulous to deal with.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Ahmed Naseem
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


FM FM
gold quotation marks

We recently had a house full of furniture moved from Perth to Sanctury Cove Qld. The team that packed our items not only covered and protected everything, they also new how to pack a container properly. The not only ensured nothing moved, but also got maximum space used within the container thus reducung cost. Even the team on the other end were exceptional. Highly recomend Keys. They are the best I have come across and I have moved a lot over the years due to working in different states.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Leon Smith
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Andrew Henderson
gold quotation marks

Recommended to me for move back to NZ. Very helpful and considerate. They made a difficult move at s difficult time much less stressful than it could have been. Unreserved recommendation from me. Services: Moving-related storage , Moving-related packing , Interstate moving

Gold star iconGold star iconGold star iconGold star iconGold star icon


Chris Back
gold quotation marks

Keys Administration was superb. This was matched by the professionalism of all four staff who completed the removal program: on time, courteous, efficient, friendly and nothing was too much effort for them

Gold star iconGold star iconGold star iconGold star iconGold star icon


Nani
gold quotation marks

Great value for ten boxes sent to Queensland, great customers service.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Lisa Cloonan
gold quotation marks

We used Keys recently for our office relocation and the entire process was seamless. From Danielle in the office to Tim, Hamish, Brendan and all the staff who assisted on site, they were the epitome of professionalism and efficiency and I couldn't recommend them enough.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Philippa Mcgarry
gold quotation marks

Amazing uplift 2.5 hrs great job boys thank you wonderful crew👌👌👌

Gold star iconGold star iconGold star iconGold star iconGold star icon


Manpreet Singh
gold quotation marks

Service: Local moving Positive: Professionalism , Punctuality , Quality

Gold star iconGold star iconGold star iconGold star iconGold star icon


ngawai love
gold quotation marks

Service: Local moving Positive: Professionalism

Gold star iconGold star iconGold star iconGold star iconGold star icon


Gav Morrell
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Marcus Tong
gold quotation marks

If you're looking for a removals company that provide excellent customer service at a competitive price look no further than Keys - The Moving Solution. Amanda came to our property to provide a quote. She was professional, answered all our questions and always returned phone calls. Dean made all the necessary arrangements for the packing, uplifting and delivery of all our belongings. He was professional, double checked everything and kept us informed. Cameron and Cory packed everything - they were incredibly fast, efficient and very polite. Their packing standard was excellent, not one single item was broken or damaged. Brenton and Rob did the final pack and prep before uplifting and delivery. Even though we moved to a two story house - nothing was too much trouble. Nothing was damaged, there were no marks on the walls and they placed everything exactly where we wanted it. They were polite and incredibly efficient. 10 out of 10 - thank you!

Gold star iconGold star iconGold star iconGold star iconGold star icon


Suzanne Price (Suzie)
gold quotation marks

Used to have an excellent team of customer relocation specialist

Gold star iconGold star iconGold star iconGold star iconGold star icon


Natalie Wheeler
gold quotation marks

Gold star iconGold star iconGold star iconGold star iconGold star icon


Kim Lombardi
gold quotation marks

Keys Bros Moving Solutions were great. Their service was fast and efficient. The staff were really informative and helpful making my moving experience so much easier.

Gold star iconGold star iconGold star iconGold star iconGold star icon


Isabelle Drewnicki
gold quotation marks

Keys Removalist has a great team from the onset including management, admin and the removalists. Admin keeps you informed of each step. The removalists worked non stop, picked up and delivered with care, were happy to go the extra mile. All the staff helped us immensely and their natures were so positive and obliging. I can’t praise them enough 

Gold star iconGold star iconGold star iconGold star iconGold star icon


Tom Rogger
gold quotation marks

Keys TMS recently did our uplift for an interstate move on behalf of another company. Their packing of our goods into container was exceptional. Everything arrived in perfect condition. Service was efficient and on time.

Gold star iconGold star iconGold star iconGold star iconGold star icon


mahira arooj
gold quotation marks

Gold star iconGold star iconGold star iconGold star icon


Danushi Hirimuthugoda
gold quotation marks

Professional service,Friendly staff.We had a good experience when we moved from Perth to Melbourne.Can recommended to anyone.Reasonable price.I dealt with Sonia and Ursula.They gave a good service.Happy customer.

Gold star iconGold star iconGold star iconGold star icon


Rakesh Chander
gold quotation marks

Gold star iconGold star iconGold star iconGold star icon


Ha Nguyen
gold quotation marks

Revised review: Missing items during delivery, promised to contact me which never quite happened. However missing items arrived at my house a week later. Thanks. Service: Local moving

Gold star iconGold star iconGold star iconGold star icon


Pam Green
gold quotation marks

Haven't finished with them

Gold star iconGold star iconGold star iconGold star icon


Darren Palmer
gold quotation marks

Gold star iconGold star iconGold star icon


Ee Cc
gold quotation marks

Not what you would expect from any service provider, especially at such a significant cost. The customer service was ok at face value, but it appeared that little to no action was taken after a conversation. Schumacher Cargo Logistics, the receiving company in the US is appalling to deal with, absolutely useless on all accounts. They never respond to emails or phone calls, and don't provide any updates. But they will send you invoices asking for money without any explanation of the charges. On rare occasion when you actually make contact with them to ask a simple question, you are given a politician's answer that provides no clarity whatsoever or any resolution. It is now 5 months later than the original arrival date and our goods have still not arrived. If you are shipping household items, I would strongly suggest using a different company.

Gold star iconGold star icon


Andrew
gold quotation marks

On time and always answered or promptly returned calls. However our one new large sideboard, highlighted as please do not damage, was pushed up the truck ramp with my son watching, the angle with a very small low wheeled platform, was never going to work. Upside down it damaged the top. Noted on the pickup. Result: you did not pay the $1000 insurance fee. My reply, I do not need insurance that is limited anyway, if you damaged the items, that is it could have/ Should have been avoided. I'm covered. That is they can't just throw and smash you possession. Duty of care. When I highlighted the insurance restrictions and their policy, yes I read all the fine print. I was told they would pass it onto there insurance, who initially said no. Four attempts I gave up. The only way to repair solid timber is to have it removed again to a repair shop. This was my 18th move, this time not complements of the Defence Force. What do you do? Start visiting removal company offices, get a lawyer or let them take $4,500 for a local move and take no responsibility. Andrew Swanbourne

Gold star iconGold star icon


Gareth Weeks
gold quotation marks

Gold star icon


Hamza Ansari
gold quotation marks

My family move a 20ft container from Brisbane to Perth 12 months ago and Keys were responsible for unloading the container , I have moved around the world and have never had the experience that Whybirds and Keys provided , firstly Keys failed to do there research about our driveway and after blocking the street for 20 minutes during morning rush hour we received a call that they will not be able to unload at the property and will park elsewhere and unload the contents of the container with an extra charge , further to this day I still have not received any word on my PlayStation that conveniently did not arrive in Perth ,the insurance excess is practically the same value of the PlayStation and why should I pay for an item that went missing from a Container that I watched being packed , to this day it makes me sick that this organisation refused to even look into the matter . I definitely do not recommend this Business.

Gold star icon


Greg Tompkins
gold quotation marks

Unfortunately I am not able to comment on the pick up, storage, transit or delivery aspects of the business. The reason being Keys didn't even provide me with a quote despite me contacting them on three occasions. Each time I was told they would be in touch in a couple of days with a quote. I know these are strange times but customer service is still important. Needless to say I took my business elsewhere.

Gold star icon


Darren Horan
gold quotation marks

I would not recommend Keys Brothers for International relocations. It took 6 MONTHS for my possessions to be delivered from Perth to Ireland. I placed an order on 17 July 2018 and only received them on 3 February 2019. They told me that the delay was due to not having sufficient orders to fill a container which delayed the dispatch from Australia until 6 October (that’s the date they provided me, but I have not verified it). There were further delays in the UK which meant it wasn’t shipped to Ireland before Christmas. I contacted Keys during that time and basically, they were not willing to take any responsibility. I asked for compensation citing their failure to perform their services ‘within a reasonable time’ which is a legal obligation of suppliers under Australian Consumer Law Section 60-63. My understanding is that a ‘reasonable time’ is the time that it takes a prompt removals company to perform the services taking into account the mode of transport used and the nature of the move and I think it’s fair to say that it shouldn’t take 6 months and if there is a possibility of that, you should be informed of this in initial discussions. Keys Brothers point to a clause in their terms and conditions which states that they do not take responsibility for delays to try to avoid their obligations but that is not enforceable under Australian Consumer Law. They did offer $100 but that doesn’t cover the inconvenience or the indirect costs of the delay. When you pay good money, you expect a certain standard of service and this was simply not good enough.

Gold star icon


T Evans
gold quotation marks

Hi to all prospective people who are moving. DO NOT USE K E Y S B R O S. in Perth, We moved with them a few years ago and when we received HALF of our personal effects we also discovered that some of it had been used while in storage at their Canning Vale storage depot. Please take our advice.....DO NOT USE THEM........ Thanks, Terri

Gold star icon


Obaid K. Khan
gold quotation marks

Stay away from this company My kids were sick just because of this unprofessional company Their employees took 8.5hours to pack my stuff My whole day was ruined After 1 week we called them to know the progress They said ur consignments still in perth it will be delivere next week,after half month they are still not sure how much time it will take !!!1 or 2 more week UNPROFESSIONAL COMPANY

Gold star icon


Moving house starts here

View pricing, read reviews and book professional interstate and local removalists online.

Muval customer icon 35,000+ customers
Star icon 4.8 rating
Pricing tag icon Instant pricing