
Duells Furniture Removals Pty Ltd
Reviews summary
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| 8 reviews |
Duell's Furniture Removalists Pty Ltd can supply all packing needs, including standard and book cartons, as well as specialised cartons, such as wine cartons with dividers, computer cartons, bubble wrap, white packing paper, tissue paper, packaging tape and plastic covers for mattresses, sofas, arm and dining chairs etc.
Duell's would like to thank the people of Mount Gambier and surrounding areas for their continued support and look forward to being of service to them in the future.
If you need to move or store your household goods, look for the blokes in the purple trucks!
Jasmine Carlos
Pete DC
Jayden and Rob were fantastic to deal with in moving our whole house over 7 hours! Extremely efficient too. The boys kept the banter going which is good during a stressful time like moving. Thanks guys!
Axeholme
Amazing service. Steve has an amazing appreciation for understanding the needs of ensuring that the move is as stress free and meet people's expectations. His offsider John deserves a special mention for his ability to communicate and assist in in stress free move.
Shawn Whitehead
No problems good operators.
Cheryl White
Shaun Mulick
Friendly staff. Ahead of schedule. Took great care with our belongings. Highly recommend Duell's.
Brad Hutchins
Michelle Comfort
I was so happy with how my move went from Melbourne to Millencent. They were all amazing Jason and Dean on the pack up and Dean and Jordon on the drop off. Nothing was damaged and my treasured coffee table was wrapped up so well, nothing was going to happen to it. I would recommend these guys to anyone who wants a proffessional pick up and delivery of your household items. I am a bit of a horder and Jason and Dean managed to fit everything into the 100 cubic meters i booked. For a while I didnt think it was all going to fit, but Jason is so amazing with how he stacks stuff and worked out how to get it all in.
Jane Conlin
Had 2 great guys came to my parents place... they were so fantastic for the move and to my parents.. thanks so much..d and k
Jayden Servos
Tarnia Sayer
Brandon & Jayden were outstanding in helping me move my stuff out of my home for my move. I was a little stressed and they made it effortless. Really nice guys, helpful, and nothing too much trouble. Highly recommend this company and these two guys.
Harry Harding
Had Duells move all our gear from Melbourne to Mildura. Jayden and Nathan were great. Really professional operators, great communication, efficient and didn't leave a single scratch on anything. Moving can be stressful but it was made easier with Jaydens good banter and easy going attitude and Nathans good looks. Highly recommend.
Alan Pasfield
Very reliable and professional. Keep you informed of pick up and delivery times and take great care of goods being transported.
Leanne Keneally
Naomi Murray
Nathan and Andre were amazing! They packed up our house and shed in less than 4 hours drove 7 hours to our new place and unloaded it all in the same day! Efficient and professional workers! Plenty of time to have a chat and brought the beats to stay motivated! great service!
Bree
I had an interstate move with the company and was so impressed. Everything was delivered in one peice. The guys who did the moving were great to work with, good personalities which help destressing. Bent over backwards to place items where I needed. Stairs weren't an issue and not once did they complain. In a heart beat I'd use this service again. Thank you guys for making a stressful move a laugh with good vibes.
Lesley Hawkins
Great service from the speedy online quote, no fuss with change of day and prompt removal of goods. Pleased to see plenty of protective blankets. Care taken when moving furniture through hallways and at entrance. Didn't use the storage option but great to know that it existed. Well- price removal. Thank you.
Adam Gac
Recently made the move interstate from Melbourne - Thankful that I did this move with Duells! Excellent service and excellent customer service (Shout out to Kira!). Was my first time moving back with furniture, not a single scratch on any furniture. Very impressed with how quick my items arrived at my destination - communication was fantastic throughout the whole process. I'd highly recommend Duells any day! :)
Megan Cory
Exceptional service
Judith McLaren
Amazing Team!!!!! Thanks to Jayden, Damien, Mark and Link for being so calm, professional, helpful and accomodating during an incredibly stressful time.
Tony Jordan
Careful, diligent removalists, good prices and reliable service.
Allan Robinson
The 2 guys that moved us were fantastic, very quick, careful and professional. The whole transaction from start to finish was very pain free. Thank you for a job well done.
Thomas Gillahan
I had Duells Removalist move all of my furniture over 500kms, their professionalism and friendly approach is unmatched. The level of care taken for my furniture was amazing and everything arrived in great condition. I would highly recommend Duells Removalist.
Pauline Droppers
John
Excellent service by Jayden and Brandon. Packed professionally with no issues, friendly and very respectful throughout. Communication with Kayla equally good. Many thanks all round.
Shelley Michele Hughes
Johnny and Chris moved my furniture from Yankalilla last week and couldn't speak more highly of these guys.All antique heavy furniture arrived with out any problems.Great guys,friendly and most of all very considerate to the way they packed and handled my property.Highly Recommend Duells.Have used you guys before that's why I called you again. Great effort guy's. Shelley Hughes
megan fidock
Absolutely without a doubt Dulles are the best ever furniture removal company, we have ever dealt with. These guys Jayden and Brandon made our move so very successful. We could not thank them enough. Big love for these guys, For making an extremely stressful move, go so smoothly.
Cleo
From the moment I first walked into the office and was greeted by Amber and Kira, I knew I made the right decision to ask Duells to move and store my household belongings. The ladies were extremely helpful, professional and had so much patience with me The amount of times I called and asked so many questions, they were wonderful! I cannot thank them enough. As for the Removalists, many thanks to Ricky, Brooklyn, Jonny and Chris for loading my belongings, professionally, carefully and efficiently. The delivery was exactly the same. Professional and efficient. Thank you Damo and Lachy. Of course I also thank Jason and Allan for coming out to quote the job. The whole team from the front desk to the operations were amazing. Family orientated, friendly and down to earth. I absolutely, highly recommend Duells. Oh and the Christmas decorations made me feel like I was at the North Pole in Santa's workshop! Loved it! Many, many thanks to you all.
Sue Gurney
These guys were awesome .So careful and helpful.nothing was too much trouble. A big plus you could actually talk to a person and not just be told you have to do it on line The boys who came must be commended both pick up and drop off no problems. Thankyou one and all
Michael Davis
I purchased a TV cabinet from Melbourne and Duells picked it up from the seller, delivered it and set it in place for me. No scratches, very professional!
spgmildura
Had an awesome experience with chance and Brendan, nice blokes who worked quickly and efficiently top job and nothing broken or damaged, thanks. Matt
N G
Don't trust anyone else for moving anything...family owned and operated for over 50 years, happy , professional and experienced men in their trucks . The whole company takes exceptional pride in what they do . Highest recommendation U can give, the gold standard.
Lachlan Bates
2 duells removalists helped me move from Roxby downs to Moonta. Service and communication was great. Very accommodating and made the move very easy. Removalists were friendly and helpful.
Joanne Durston
Couldn't of ask for a better removalists they move me today with care to my stuff and a laugh along the way will definitely use again
Charlotte Cooper
Had Jayden and Chance for my move from Melbourne to Swan Hill. The boys were friendly, efficient and professional made a big move a smooth and easy process.
Andrew Desmet
Great to deal with, made moving a breeze. Billy is a great bloke and hard worker
Aqua Minato
Had a great experience with Duells. Starting with their lovely ladies in the office helpful and always quick to respond. The price quoted for my move was very reasonable and they were quick to offer to hold my stuff if my move was delayed. Big thanks to Nathan, Rick and Jeffy who got me into my new home with great speed and banter. They even helped the fridge delivery guy out. They helped with everything I requested for and when they left all of my furniture was in place. They were very careful with my belongings and I am a happy customer.
David Page
Great service to date but don't move untillb22th
Ali Youssofzay
Absolutely brilliant. Damo and Jaden were great. Super professional and hard working. Highly recommended.
Prue Edwards
The job was done efficiently and professionally and nothing was too much trouble! To Kira on reception, Alan and to the guys who did the hard physical work - THANK YOU for coming to the rescue when a local removalist backed out on the morning of my move!
Chanse Parkes
Steven Dick
Awesome quote and I'm totally grateful came on time and moved me without a problem
Patterson Jeff
Great experience moving melb to Qld many thanks to the team at Duells and my driver Steve the legend. Jeff P
Jo Edwards
Duells removalist were fabulous! Rob and Calias worked very hard. They made our move easy and stress free. Great, hard working blokes to work with. Would recommend to everyone. The only thing missing from them were the capes.
Scott
Patrick Clarke
Had Duells move us today. Melbourne to Shepparton. On time, nothing was a problem I would recommend them for your moving needs.
Rod Heinrich
I had Duells pack our property up today. The two staff that arrived were efficient, professional and friendly. I would recommend Duells to anyone who asks.
Amorita Tagliati
My daughter just recently moved, and we used duels removalists to do the job, and would just like to say thankyou for an expert job of handling all of the furniture, the to men who did the job were very efficient.
James Gannon
We had an amazing experince with Duells, Chance and Billy were absolutely awesome blokes and took the best care of our belongings, particularly our small and fragile valuables were packed very caringly and everything arrived in perfect condition. Their work ethic is fantastic, the boys didn't stop moving the whole time they were with us. Overall a fantastic service!!
Monica Fortunaso
Chance and Jayden did a fantastic job - would highly recommend. Thanks again for all your hard work!
Belle Price
Stoked with Duells, friendly, reliable and great communication. Jayden was great, so friendly and helpful with everything I needed. Would recommend!
Les Groom
I booked a Removals Team through Kent Removals who intern subcontracted the job out to Duells. I can only say how impressed I was with the shift The pick up day came I never even heard the Truck pull up outside I had a knock at the door opened it and there stood a Jayden from Duells 6'5" tall and looked like an AFL Ruckman I couldn't believe how easy he and his offsider loaded the truck with all of our belongings and what nice people they were The shift was 500 kilometres away So they picked up Thursday and I met them at the destination Friday They unloaded put all items in the house and sheds where we wanted them and assembled a number of items as well I Highly recommend them. It was the best polite service I have had from anyone in years. Thanks Heaps and you are welcome to drop in anytime when you are in the area for some refreshments
Dee Bee
Brandon and Scotty did a fantastic job relocating all of our worldly belongings. It was a huge mission as our new place has a staircase with a tight corner and most things had to go upstairs. The lads were friendly, positive, polite and very respectful. Thank you both!! Highly recommend.
Debbie Daulby
Friendly, happy, professional group of removalists, couldn't have done it without them.
danial beinke
Great fantastic service and great communication Hopefully be using them again in the future
Britney kay Hales
Jen G
awesome job by the team. punctual and tireless. only negative was the poor jokes! would recommend this team to anyone.
David McLean
Great Equipment and super helpful team
Shaun Hayden
Look no further for a furniture removalist, duells has you covered . Highly recommended.
Our Creative Classroom
Absolutely brilliant service from the guys at Duells Furniture Removalists, in particular Jayden and Brandon, who expertly packed our life belongings into the truck like a Tetris game. Thank you for taking the utmost care and offering quality banter to boot! Also, getting all the heavy stuff up the stairs!
sari perkins
Highly recommend Duells Jason and his helpers moved us from Heywood to Yarrawonga and were fabulous
Adam Pearce
Just had Chanse and his team (Marsy and Billy) load and unload us from Mount Gambier to NSW - 1000km. Pretty impressed with the way they stacked and wrapped everything for the journey, they made everything pretty stress free and chill while we cleaned up the house, they made it look easy! Chanse is very experienced and knows what he is doing. Very happy with the care taken at both ends, would recommend Chanse and his team any day.
Ken Collins
Great experience from day one. Nothing was a bother and kept up to date at every step. Picked up on time, delivered on time. I thought this was a large move from San Remo (Vic) to Mount Gambier but Duells made it seem simple. They even kept loading while we headed off to our new destination and locked up for us. Great job and highly recommend
Amanda Everett
Best removalust ever..have used numerous times
Stephen Fitzgerald
Efficient and professional. Thanks Michael and Coady..... excellent job . Made the move very straight forward and can happily recommend Duells Removalists.
Allana Feast
We just recently moved from Mount Gambier to Adelaide and the guys at Duells were absolutely amazing! We have so much stuff and I was struggling to fill out the piece of paper for the quote and I contacted Chanse at Duells and he happily came out to my house to give me a quote! It was alot easier and less stressful. Really appreciate it! The move to Adelaide was very easy going & the guys were great! This is the second time we have used them and it's always been great!
Skye Mitchell
The team (Rob amd his crew) were so helpful, and really knew what they were doing. I would absolutely recommend this team to help make your move stress free!
David McLean
Philip Dickens
Excellent service, great staff
Tyson Hoey
Shalee Perry
Wow, what an experience from Duells Removalists. We had the pleasure of Jayden and Billy who helped us relocate interstate. These guys had great personalities and banter, which helped us feel less stressed with our move. This was a seamless experience and if we could give more stars we would. Thanks legends. Jed and Shalee
Ryan
DUELLS Removals were very efficient and friendly. I am extremely pleased with how smooth the process was. I couldn't recommend them highly enough.
Sophia Boucher
I couldn't be happier with the care taken of my belongings and the contact Jason had made with me to make sure everything went as smoothly as possible, he moved my stuff from Melbourne to Mt Gambier while I did a move to northern NSW. Having the piece of mind meant so much to me, thank you Duells.
Tyson Constantinou
Best in town
Devron Blatchford
These guys worked hard in very hot conditions. Price was fair and furniture arrived without issue. Communication could be a little better, but overall we were satisfied with their service.
Malcolm Robar
Mary-Joy Hutch
Boxes good prices need to be competitive
Shaun Crowley
Polite on the phone however they couldn't help me with a stranger than usual job. Just the basic removals. They also are known as a second business name so if your ringing around you'll likely get them twice.
Duane Nev Cobby
Poor client liaison, training required
Mark Doak
Anne Miller
We found the young men who packed and delivered our furniture and goods to be quick and competent although unwilling to place boxes in the appropriate rooms because they were mixed up. They were dumped at the front door and my husband and I read the labels and put them in the right room. However after it was delivered I felt things were missing. Oh yes there was a box at the end of "our" shed had been missed and delivered a week later was an outside ornament in their ratty box.. Two weeks later a silver painting trestle 4' long turned up. How that was missed in the empty shed when they found the first item is a mystery. A month later I went to do some baking and after going through every box left unpacked a large box of baking equipment was obviously missing. Rang Duels and "no we don't have anything in the lost pile, no, insurance is only for crash and burn " After expressing my dissatisfaction I was told the owner would ring me when he came in {every few days). An hour later the (I assume) yard manager rang and his form of communication was attack and exaggeration. When I said we had paid them good money to move our goods (over $6,000) I was told" it had nothing to do with money! Don't talk about money" They didn't have it, I had left it at the previous house, (settlement was the next day as they had given our date to someone else and they had taken everything) I had poorly packed it (because half were in smaller boxes so at 67 yrs I could carry them) he had spent 4 hours packing to make it easier for the boys" (they unloaded it to store and reloaded to deliver) And it went on and on, so many ridiculous , some incomprehensible statements! I was constantly talked over and when I pointed out that I was $200 out of pocket because Duels had lost my goods he told me he was hanging up because I wouldn't listen to him!" I'm sure they would be competent at packing and delivery on the same day but dealing with them was a expensive (we were charged for an extra trailer which they didn't use plus the lost goods) and generally an unpleasant distressing experience.
Deena McEwan
Worse move we have ever had - 2 truck breakdowns, furniture and boxes left in the carport and a broken chair - damaged table top - which were NOT broken before (it would have been noted on loading surely?) This was their reply when asked to repair the chair and what I was to do with the heavy items left outside This was their reply We received your complaint and after a discussion with the Manager it has been decided that we are not liable for the chair damage as this item was broken prior to our team loading it. (no, sorry it wasn't) Everything that was loaded on the truck and trailer in Millicent, was delivered to your Crystal Brook address if you feel there are some missing items I recommend you check all rooms in case it was simply placed in a different room. (still missing) Duells would like to acknowledge your threat to slander the company via Social Media, in the event you choose to proceed with that threat the company will seek Legal Advice on this matter. Not slander just the truth - - - - - -pics available
Montanna Dowdell
Will not be going through Duels again. After getting assistance to move state from SA to NT we have been left stranded with no belongings due to being told they needed to come pick up our stuff up from our house on the 8th of April to have it to our new house in the NT on the 22nd we are still waiting for our stuff to arrive! with more then 5 phone calls to duels we just keep getting we will find out and call you back no one ever calls us back. Then to find out today they dont know who they contracted through to travel the rest of the way to the NT is a JOKE! There has been absolutely 0 apologys for any of this. Do better duels. Im absolutely furious!
John Tama
Don't even bother using Duells for any of your relocation/removal requirements - their service and administrative capabilities were overall very unprofessional in all aspects - Kia was the person I dealt with in the company and she was completely and totally incompetent - absolute joke - no star rating for this group.
Braden Tessier
Really disappointed with the service we received from Duells. Luckily we purchased separate insurance as many of our belongings were damaged in transit. Scratches on nearly every large piece of furniture, boxes crushed and beat up. Communication was basically non-existent too. Didn't get a call the day before before pick-up to confirm time like they claimed. Didn't get a call the day before delivery to confirm time. I had to call reception three times in the morning before I was told 'late afternoon'. Then thirty minutes later I get a call from the driver saying they were half an hour away. Our belongings showed up in a completely different truck and different people than what they were packed in, so not sure if that was when the damage occurred. Both lots of people were rude and made inappropriate comments. When contacting them in regards to the damage, their only response was 'it's not our fault, contact your insurance company'
Scott Bissett
Barb Perkovic
Being the first person you see when entering the business its important to have people skills, the elder lady/receptionist lacks in this skill, even her phone call skills needs addressing.
Matthew Boyle
Extremely disappointed with my experience from this company
LEANNE JACKSON
Very disappointed with this company . Chose duells as asked around and were told they were reliable and careful with your belongings. Had a number of items and furniture that were damaged in the move..
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