GNQ Removals and Storage

5.00 · 29 reviews

Muval verified for quality & service

Reviews summary

		40 reviews
		1 reviews

Communication 9Service 12Professional 14Care 14Happy 4Efficient 7

About
Reviews

GNQ Removals & Storage is a professional removals, transport and storage company based in Cairns, Far North Queensland. Built on reliability, efficiency and customer-focused service, the company has become a trusted name for local removals, interstate backloading and secure storage solutions across Queensland and New South Wales. With a strong reputation for careful handling, transparent communication and dependable service, GNQ Removals continues to help individuals, families and businesses relocate with confidence.

Moving can be one of the most stressful experiences in life, whether it involves relocating a family home, apartment, office, storage unit or commercial business. GNQ Removals understands that every move is different, which is why the company focuses on tailored transport and storage solutions designed to suit the needs of each customer. From small local furniture removals within Cairns to long-distance interstate backloading services between Cairns and Brisbane, the Gold Coast and New South Wales, GNQ Removals aims to make every move as smooth and stress-free as possible.

The company proudly services Cairns and surrounding regions including Smithfield, Redlynch, Brinsmead, Edmonton, Gordonvale, Palm Cove, Port Douglas, the Tablelands and the Cassowary Coast. In addition to local relocations, GNQ Removals also offers interstate transport and backloading services throughout Queensland and selected areas of New South Wales.

GNQ Removals has built its reputation on professionalism, punctuality and customer care. The team understands that customers are trusting them with valuable belongings, sentimental items and important furniture, so every move is approached with attention to detail and care.

The company provides experienced removalists who are trained in safe lifting, loading and transport procedures. Furniture is carefully wrapped and protected during transit, while trucks are fully equipped with moving blankets, straps, trolleys and professional moving equipment to ensure items remain secure throughout the relocation process.

Whether customers are moving a single item, a small apartment or a large family home, GNQ Removals focuses on providing efficient and organised service from start to finish. The company’s goal is not only to transport furniture safely, but also to reduce the stress that often comes with moving.

The team recognises that communication is one of the most important parts of a successful move. Customers are kept informed regarding booking schedules, estimated arrival times, delivery windows and transport arrangements. Because every relocation can involve different access conditions, travel times and customer requirements, GNQ Removals provides realistic estimates and practical solutions to ensure smooth operations.

Ken & Rosemary Hine

From the initial contact with Steve to the delivery of our furniture and effects we can only say that GNQ Removals were outstanding and we would have no qualms in recommending them to others. Great job.extremely careful with our belongings and excellent communication. Prompt, very competitively priced and professional. To Steve and the boys, "Well done, we are so appreciative of your efforts". Thank you, Ken & Rosemary.

Scott Wilson

Lewis Patrick

Had a great experience with Steve from GNQ Removals. Professional and transparent. He even arrived early!

Sue Oliver

These guys are great. I have used them twice and would use them again.

Travis Rosevear

Steve and the team did an amazing job and went above and beyond with my son's move from Brisbane to Rockhampton. I would have picked 6 stars if it was an option.

Virginija Shimkute

I give six stars out of five. Driver was organised, polite, friendly-apart from doing a fantastic job. He took extra load, packed carefully, all arrived in good condition. His estimated time of arrival and delivery was spot on. Communication was excellent, I was informed via text how soon he will arrive, and when load been delivered. Thank you ! Will use GNQ again in a year.

Belinda Holliday

Fantastic work boys. Fast and caring

Imogen Paine

GNQ removals were awesome today, super quick and professional service. The team are really friendly and willing to assist with all requests. Thanks for all the help today!! Definitely recommend for anyone moving around the Cairns and greater region!!!

David Platz

The team went above and beyond when loading up and dropping off. Very friendly and took the stress out of moving. Would highly recommend.

Jackson Paul

All the team where great to deal with, very helpful every step of the way. Couldn't recommend them more.

Natalie Scimone

Everyone knows stress levels during a move are right up there on par with divorce, or tax return time, The last time I moved the movers Iost some very Important documents, so I was very apprehensive about going through that sort of nightmare again. However there was definitely no need to be worried!!!. Steven (who I spoke to and booked with), and not to mention Troy and George, the 2 man crew sent to help us were fantastic! If you need extra muscle for very heavy items I'd certainly recommend Troy! He managed along with George (who was definitely no slouch) to make pickibg up an extremely heavy 3 seater sofa look like he was lifting a piece of dolls furniture!! ( It previously took 4 of us to get it inside my unit!!) Both Men were very polite, friendly and EXTREMELY careful. They arrived promptly at 8am, had my furniture moved into our new home and a storage unit nearby all by 9:45am, for a reasonable price! Experiencing the level of care and service that Troy, George and Steven provided, Although after this I hope to never have to move again, I definitely would not hesitate to recommend GNQ Removals, especially Troy and George. You won't regret it.

Anita Morianos

Actually showed up unlike the last mob i rang. excellent communication, very professional and generally nice human beings. Worked quickly and were very supportive in a highly stressful time. A bit pricy but worth it. No damage to any of my belongings or the house's walls

Barbara&Kevin Cox

I would highly recommend this company. All communication professional from start to finish. The 2 lovely men who moved our home were awesome . They were extremely careful and friendly and made a stressful time so easy. Thank you GNQ Removals

Jace Zen

Itz a rare occurrence these dayz to experience such a proffessional, respectful & efficient service. Have no doubt that this company will make you feel happy you chose them to assist with your relocation. Thank you personally to Naomi, Meg, Steve & Bugsie for an awesome outcome. Seriously, go with GNQ Removals 100% ??

GNQ Truck

Awesome relaxed great attitude. Very friendly and helpful. We are very happy costumer. Thank you steve and George

Zil Silvester

These guys deserve 100 stars! I have never used such a professional, friendly, prompt and hardworking removalist company up until now. I can’t thank the boys enough for safely transporting everything from Brisbane to Townsville in only 3 days and then working for four hours straight unloading. Their packing was flawless too and we were really happy with the price! Will use you every time I move now and recommend to everyone I know.

Felix Frost

Very efficient, cooperative, and easy to get along with.

Reuben Kraaz

Great work moved everything quickly and efficiently

Annie Petts

The guys were so amazing and did everything perfectly. Made our move so extremely easy and we had a good time helping out. Thank you boys so so much.

Jade Salam

These guys are awesome! So helpful, friendly and professional. We have used their services 3 times now and 100% will also go back to these guys for removals ! THANK YOU GNQ !

George Mylne

Steve and his team helped us moved our office on the Gold Coast. Great service, handled everything with care. Will use GNQ anytime I need anything moved in the future.

Laura Miranda

We had such a great experience with Steven from GNQ Removals & Transport. He was friendly, professional, efficient and made the whole moving process feel so much easier and less stressful. Everything was handled with care, communication was great, and Steven was an absolute pleasure to deal with from start to finish. Really appreciate all the help and would happily recommend him and the GNQ team to anyone looking for reliable removalists on the Gold Coast. Thanks again

Jacob Anders

I used GNQ twice already and keep coming back cause they are fantastic. Hiromi, Steve, Tori and the Team are very professional, nice to work with and extremely efficient. GNQ moved my house from Cairns to a bigger property in Douglas Shire. Then, they even helped me with IKEA delivery cause IKEA don't deliver here. Tori was leading both moves. He is fantastic - his driving and handling skills are superb, looks like he's using magic - things move so quickly and with so little effort. If you need a moving company in greater Cairns/Douglas area don't look further, give yourself a favour and give GNQ a call or send them an email (they are great to work with over email, too, which I really like). Last but not least - their prices are great, too. Thank you! Update September 2022: I just used GNQ services again to bring in another lot of furniture. Max, Hiromi, Steve and the Team were fantastic as always. Professional, friendly, attentive, great communications, would five them another five-star review but Google won't let me.

Isaac Lin

Highly recommended! The team was amazingly fast, punctual, and extremely professional throughout the whole process. They took extraordinary care of all our items, treating our belongings as if they were their own. Moving can be stressful, but they made it so smooth and easy for us. I would definitely recommend them to anyone in need of a reliable moving company!

Janina Jones

Absolutely brilliant - highly recommended for Cairns locals. GNQ came to the rescue when other local removal companies said “we don’t do stairs”. They did an incredible job like energiser bunnies non stop with such a positivity. Managed to get massive items out of our top floor apartment with no troubles. We couldn’t be more grateful.

Dale Perkins

Great job , moved up stairs and took care to wrap my furniture so it wasn’t scratched.

Jerome Tupuola

Awesome guys to work with. Communicated well. Definitely recommend them!

Grant Alera

Great service. Used this team from Cairns to the Tablelands. Great communication and always checking where we wanted things. Friendly and polite crew. Would use them again 100%

Sleep Tight Babies

Lovely guys, no damage. Super stars! Thank you Troy and Robbie

Alex S

We have dealt with a lot of revivalists over the years and I can honestly say these guys are a cut above the rest. All items were handled with great care, the workers were extremely friendly, professional and on time. I can not fault their service and will definitely be using/recommending them in the future! Thanks guys. Outstanding job!

suzie copeland

I could not rate this company more highly from initial contact to finish absolutely amazing, def relieved so much pressure and stress from the dreaded moving process, the removalists are all terrific guys, super friendly and amazing at their job and Romi in the office is wonderful excellent communication and completely efficient !!!! Thanks GNQ your are a stellar Company ???

Elizabeth Slattery

By far the best removal company I have ever used!! They moved my furniture from Gold Coast to Cairns, and included storage while I was waiting to move into my new home. They are all highly professional and a pleasure to deal with and took great care of all my items. HIGHLY RECOMMENDED!!

Janneen

Great Work Guys - in the midst of torrential rain, flooding and 7hrs later ???? got the job done, it was a long night!

Anne Beare

The team that moved us from Cairns to Yungaburra were excellent. There capacity to Tetris everything into the truck in one load amazed me as Steve assured me it would fit. The guys were very pleasant and careful with all our furniture. Would definitely recommend these guys.

Tom Clayton

Amazing service - would highly recommend Steve and the team. Efficient, professional and on time and could do the work within 24 hours of my request.

Tee

Absolutely fantastic and would use again. Jack and "Jill" were such great guys and hard working. Thanks for making our moving day smooth and without complications.

Ross Chisholm

A special thanks to Steve and Michael for our seamless relocation from Airlie Beach to Yeppoon. Service was on time, everything was loaded & unloaded well with no damage, all with a smile on their faces. I would recommend GNQ Removals to anyone