Quick and Easy Removals

Amanda Pastello

Used Quick and easy 3 times now and they have been the best removalist. Fast and efficient service I highly recommend.

Carapacious

I don't normally write reviews, but I needed them when I selected Quick and Easy Removals - and boy was I happy with their services! It all started with the amazing Melinda in the office, who supported me all the way through a very stressful move from the Mid North Coast of NSW to Adelaide. She answered every question promptly, gave me realistic answers every time, and generally put my mind at ease throughout the whole process. Maz and his brother were prompt, and worked amazingly hard to lift what was a very heavy and big load - everything was treated carefully and with respect, and solutions to tricky items were offered at all times. I was absolutely impressed with this mob - be straight with them and you'll get spot-on service all the way.

Anh Tran (turndownforwhat)

Update: Although the experience wasn't the best i appreciate the fact the company made a good attempt to remediate the issue we had and reimburse us for some of the costs of the move. My understanding as per my discussion with the company is the contractor assigned for my job has been let go and given their willingness to rectify the problem i can assume my case was a once off.

Richard Asmi

Friendly staff and great customer service from the team. Highly recommended.

Verlin Ratnarajah

Dani and Mark moved my 2 bedroom apartment from Sydney to Melbourne. Excellent service and prompt, timely delivery!!! Cant beat Quick and Easy for your removalist needs. Highly recommended

Abdul Huss

Happy with them very reasonable prices and good service

Helena Swanborough

The guys at Quick and easy were amazing & super friendly! They helped me organise my move from Sydney to Brisbane in one day.... it was quick and real easy!!!

R S

These guys were so great! I think I spoke to Fay over the phone originally to organise everything and she was super friendly and lovely. The guys did such a great job- I didn't realise they would wrap all my furniture, which was a huge plus because it was going into storage. They really took care of everything and looked after my belongings, and took a lot of care not damage anything. This whole team took so much stress out of my moving day, which can be such a stressful process sometimes. Thanks so much!!!

Alli Burness

I would never use any other movers than Quick and Easy, who I've turned to four times since 2012. I’ve just had Maz and Ash move me from Sydney to Melbourne, while my partner is overseas. Every time I use Q&E has been fantastic, and this time, Maz and Ash took it to another level. Maz is like Doctor Who - an affable, friendly magician who can pack a truck (or maybe his Tardis) in a way that makes your belongings fit neatly into the tiniest space. It’s quite the talent and I’m still amazed. It meant all my items were snug and protected for the long journey. Together, Maz and Ash completed my pick-up and drop-off in half the time I expected. Not a thing was worse for wear in any way. They helped to take apart my digital piano as they recognised how fragile it was (when I wasn’t aware) and put it back together. They brought their own tools. They were kind and quiet and very professional – even more so during those tricky moments with the heaviest items when I was most anxious. I wish them both the very best – fantastic people. Thank you both!

Aaron Flew

Used Quick and Easy for a big house move from Epping to just outside Sydney. Guys arrived early, were friendly and super efficient. Packed up our large house in about an hour. Highly recommend for a trouble free move!

Rebecca Anderson

Frank and his boys moved us from Sydney to Canberra. They were very helpful very accommodating very obliging very friendly and very patient. They were dealing with us overnight as they did a very big job until very late. Thank you so much guys. Amazing job frank was so good to deal with I make sure I will recommend this guys again for sure!!!!!!

Shelah Wilkins

We used these guys to move our 2 bed apartment furniture. They showed up on time, were friendly and efficient. There were two flights of stairs and they made it look easy. They were very professional and packed the truck like absolute legends, fitting everything in. They were careful with our stuff and used blankets to pad things up and strapped things inside the truck to keep them from moving and getting damaged. They did the whole job in two hours with a little help from us carrying the light furniture. I would definitely recommend them, we were very impressed!

Kwang Lim

Very professional and fast. Sebastian and Lawrence moved everything into the apartment within 45 minutes of arriving. They accidentally left a small dent in the wall, but came back and rectified it quickly. Will hire them again

Elouise Patterson

Excellent job by Rodi and Sam. Arrived on time and worked really hard. Great communication throughout the process. Couldn’t be any happier. Thanks guys xxx

Helen Milne

Quick & Easy Removalist were definitely Quick and they made a complicted move easy. We had to have a portion in storage and a portion packed and moved to a rental. Then on 6 months both lots were effortlessly transferred interstate. They listened to us about our fragile items and took great care covering our wooden items with padded covers. Our surfboards were packed the way we instructed and all arrived safely. A wonderful bunch of people to deal with who were polite and respectfull and nothing too much trouble. Highly recommended.

Shane Machon

Frank and Chris were great with my move today, second move with the quick and easy team, will continue to use and recommend in future.

Amy Tucker

Fantastic service from start to finish . Everyone I dealt with was friendly and professional and my move was treated with the utmost care. I give them 10/10 and I’m one happy customer :-)

Bevan Douse

elise currie

Dani and Andy did a great job moving us from Sydney to Brisbane! Great price and were very accommodating in terms of pick up and drop off. The boys got the most out of the space and took great care of our belongings. Will be recommending to friends and family. Thanks again guys !!

Chris J

Frank and Chris had to deliver a lounge to my parents place, and remove an old lounge to the street. Not only were they highly efficient, they contacted me well before arrival, were particularly careful with the furniture and were the friendliest and most courteous guys one could ask for. I had not heard of Quick & Easy Removals before, but I can tell you, I will be recommending them to all my friends and family. I certainly won’t go anywhere else. Frank, Chris, thank you for a superb job. Chris J

CRAIG TURCO

Quick, Easy and Professional. Our move from the Gold Coast to Sydney was flawless. George and Maz were amazing. Great communication, outstanding care taken with all of our items, friendly and service second to none. Couldn’t and asked for a smoother move. Wouldn’t hesitate to move with Quick and Easy again. 10/10

Gonzalo Fernandez

Great experience moving with quick and easy. Thanks Adam and Steve for such a great job!

Yassmin Ruiz

Dani Andy and Milean moved our 4 bedroom 3 lounge room home from Melbourne to Sydney with 24 hours. The service was quick and efficient and communication with all men was fantastic. I would highly recommend moving with this company for many reasons. 1. Price was very good for the fantastic service we received 2. Communication was fantastic 3. Friendly and very helpful with placing furniture in its place and making sure we were happy 4. All furniture was treated with care and nothing was damaged 5. The boys went the extra mile when they didn't have too. I don't usually leave reviews but I needed to give credit where it was due for the fantastic service we received. Yassmin. R

Christina Ntoka

Highly recommend quick & easy. The communication was great from top to bottom. Booking process was so simple. Truck was on time and both Sebastian and Lawrence were fantastic and move quickly to get everything out of the unit. Relocation made easy! - Christina

Eddy Crasey

Friendly staff with great customer service. Roni and Rami did an epic job moving our 5 bedroom house from Sunshine Coast to Sydney within 48 hours. Happy to recommend.

Teresa Millanta

I organised a small load to be moved for my daughter from Sydney to Melbourne. Melinda in the office was professional, efficient and personable, alleviating any doubt, as I had randomly picked this company online. My daughter was very impressed with the two men, they contacted her to organise a suitable time, as there was a time constraint on the day for my daughter, were efficient in removing her items. They contacted me nearer the delivery time, were efficient and polite. Low cost, excellent service. I would highly recommend this company and would certainly use their service again. Teresa

Ed B

Danny and Andy moved my house interstate. The guys were on time, professional and very friendly. Really took the stress out of the whole move. Highly recommend these guys!

Leanne Tuckwell

Absolutely fantastic service from Sebastian and his team. Quick and friendly and careful.

E O

I've uses quick and easy for 3 moves now and every experience has been great. I've moved all over Sydney and each time the removalists have been punctual, helpful and friendly. Today we were hit with a lot of trouble with the lift in our old building but Rimon did a great job working around everything and the job was done as quickly and carefully as possible. Because we're only at our new place temporarily I'll be happy to use quick and easy later in the year when we have to move again.

Phillip Waterhouse

Awsome customer service and very cost effective, Michael and his offside did an amazing job, highly recommended

Michelle Koo

Highly recommended. Great rates was the starting point, but what really won us over was the professionalism and care of the two young men that came. Simon and Alberon were fantastic!! Courteous, careful and hard working. Simon, as the lead, particularly impressed us with his great leadership skills and intelligent organisation during the entire move. Thank you too to Fay in the office was really listening yo our needs and responding with the ideal solution for us.

Julie Stanfield

Raf and Sam arrived on time and worked hard all day. They were very professional and went out of their way to get me into my new apartment before dark. They were careful with everything I packed and nothing was broken or damaged in the process. Thanks Raf and Sam - you were amazing 🤩 Service: Local moving

Graeme Osborne

Moved interstate on several occasions but my last move from Sydney to Perth is second to none as the whole move took less than a week from pick up to delivery. Thanks Joe for such great organization.

Zarah Grace

Best move ever. Mark and Fadi moved our three bedroom house in no time, took great care of our stuff and nothing was too much trouble for them.

Rajeeva de Alwis

George and Dani were 5 star. Took time to take care all important items and packed well. Haven't seen any damages uou usually experience in a move. Would highly recommend.

Ben Sanford

Dani and Steve were a pleasure to deal with. Very professional and prompt. Highly recommend them!

Moveware Ltd

Thank you Quick and Easy Removals for choosing Moveware as the software provider. You have been our long term client since 2015. It is easy to work with you. We really appreciate your business, support and feedback, and truly value you as a customer.

Hrushi Lakkola

Great service, strong guys. Helped me moved greatly. No issues either side and took care of my items. Thanks Maz

Marco Fernando

Dani & Steve, Thank you for your assistance in our interstate move, Highly recommend. Thanks again, Marco & Emma.

Sarah Joseph

Excellent service thank you for making our interestate move easy for us

Erika Lee

I can’t recommend Quick and Easy highly enough. I moved from Sydney to Melbourne, and the booking was made at short notice. From my first phone call with the lovely and very helpful Fay, through to the fast, friendly and professional uplift and delivery from Dani and Steve, my experience was fantastic. They certainly lived up to their company name- it was certainly very quick and very easy!

Roy Vincent Trani

Frank and Chris were great. They arrived on time and were very friendly. My packages were handled well and I was able to move in the my new place easily.

Susan Hopwood

Lily Fonseca

Our move from Castle Hill to Baulkham Hills. Amazing service provided by Dani and Mark. They were excellent removalist. Move was very fast and efficient. No damage to furniture or any other white goods. Always smiling and very friendly. Will recommend them to anyone to use. Ensure to ask for Dani n Mark when booking with Quick and Easy Removalist . Thank you so much Dani n Mark, really appreciate your kind assistance. Thank You.

Ray Raban

Great experience overall from start to finish.

Tim Bourke

Great customer service from Ayman from start to finish. Roni and his crew did a great job moving us from Sydney to Brisbane. Quick and Easy will be our first choice if we decide to move again. Thanks guys!

Mr Al

Service: Local moving Positive: Professionalism , Punctuality , Quality , Responsiveness , Value

Amit Naik

Sebastian and Sam, did an amazing job for me packing and wrapping all my stuff. Would highly recommend them to anyone and also would want them to courier my boxes interstate

jay l

Great service. Fantastic attention to detail and very friendly team. Definitely recommend.

Nicki

Dani and Andy were professionals on the job. They got the job done proficiently and easily. Would use them again for next move

Tina Findlay

Our movers worked their guts out and did an amazing job with our move from Sydney to the Central Coast. Always professional, nothing was too hard, and they were friendly throughout the 12 hour day! I hope we never have to move again, but if we do Quick and Easy will be our first choice!

Sanket Raje

Aboud and Sam did a wonderful job. On time, all stuff was neatly packed and very careful with the handling. Well done. Highly recommended.

Anton Tan

11/10! Thank you Sebastian & Sam! ● Easy to book, polite people ● Driver was on time & kept updating upon approach as requested by me ● I had 3 pick up destinations to load & drop off & they were smooth throughout (calm during city traffic & found the quickest route) ● VERY funny guys. We had a lot of fun with Seb & Sam :) Would defs use Quick & Easy again in the future!!

Giljar Villaflor

Michael and Sam are professional and organized. They took our things from NSW around 9-10am and arrived at QLD at 6am. So impressed the way this people took care of our things. Got worried as the last time we moved, got us so stressed. Quick and Easy is so lucky with people like Michael and Sam. Big thanks to you guys. 100% recommendable.

Salesi Futuna

Dani and Mark were fast, reliable, friendly and professional with our relocation from Brisbane to Sudney. I would highly recommend to any movers.

Kevin Ugwuanyi

Good job by Dani and Andy. Moving my stuff from Brisbane to Sydney-Well packaged. Highly recommended for anybody moving.

G T

Dani and Andy and Martin were great. Big trip from the coast; easy move and helped us keep our costs down when they could.

Toni Madden

I am moving soon. Very friendly and helpful staff. Especially Jihan. Taking care of all my needs. Personal touch. Treated like family

Alicia & Andrea Gunawardhana

George and Ash is a nice two guys who are the best young removalist. They are the guys that we can recommended to anyone. Fast and quick and very engertic . And they are very very friendly. Keep up the good work guys and will definitely contact you George in our future movers.Thanks you. Sean and Milani

Jarrod Lee

First time using Quick and Easy removals and certainly wouldn't be my last. Great customer service, friendly staff and the removalists took great care with my belongings without comprising on speed of service. Highly recommend!

Pascal Parsons

George & Ramez did a marvelous job moving both my son and daughters things from the gold coast to Sydney! Great service and would use again!! Thanks guys

Team Jedine Adventures

Dani and steve were very friendly and fast. We had our stuff moved from Sydney to Melbourne. They were on time and sends message 30 minutes before they pick up and deliver. Very efficient removalist company.

Zema

Madeline took my booking, Mark and his colleague arrived at the stated time and cordially carried out the removal expertly and professionally . They company offered the best quote by far for my move and I'm totally satisfied with the service I received from Madeline, Mark and his colleague.

Fatima Esmadi

Shona George

These guys are so wonderful! Quoting/booking was easy, communication was great. Sebastian + team arrived on time, got everything loaded/unloaded quickly, it all arrived safely and they were lovely to deal with. Couldn't be happier with the service!

Craig McGowen

Imad (Alex) and Abdul did a great job moving us yesterday in the rain, which was pouring down at times. Thanks alot guys for a job well done!

samuele biancheri

I’ve moved with various companies but quick & easy are just as the name suggests. Booking was smooth and the workers Sebastian & Sam were young & energetic. Did the job in under 3 hours!! They were careful with my belongings and didn’t complain once about the 6 flights of stairs! (3 pick up 3 drop off) Definitely would recommend this company and ask for Sebastian and Sam for a good smooth polite job. Well done.

Glen Bailey

Quick and easy indeed! We planned the move of our 4 bedroom unit over two days but quick and easy did the pack and move in one day despite difficult accesses at both ends. Thank you so much for the tremendous effort! Well done!!

Chloe Chamouille

We booked in Quick&Easy removals for our client over 2 days. Unfortunately our client failed to tell us more than 24hrs that they had already packed and moved! Q&E guys turned up on time to the site and ready to go only to be told rudely to leave by the client. Charlie and the guys at quick&easy removals handled this situation so professionally. I thank them for their understanding and highly reccomend the team!

Alice Gallagher

Excellent service! Will certainly use them again.

Steve Hayley

Great service worth every penny!

Rodi Swain

Great moving experience indeed. Mark and Raymond did a brilliant job moving us from Sydney up to Brisbane. Moving was never made any easier. Would definitely use you again for our next move.

josh milliron

Moved Brisbane to Sydney, Dani and Andy did a great job, was a steep driveway and loads of stairs, nothing was too hard for these guys. They packed everything with care, everything safe and sound when it arrived in Sydney. Would recommend to anyone.

Nadiem Peck

Mary Coulson

This was originally a negative feed back but I was contacted by the managing director Ayman and he rectified the matter within an hour the office were the best experience as they were always trying to help. Service: In-state moving

Leigh Graham

I found Q&E removals to be very professional removalists.I have moved about 25 times in my life and used alot of different removalist some good,some bad!! Daniel and Mahmoud were very polite and professional.They had no trouble with lifting and moving my belongings from a storage unit safely into my new flat.They did 5 flights of stairs, with no trouble, amazing.I had no hidden extra charges and no damages and no charges to and from depot!! This is rare!!! Thanks guys for getting my stuff safely into my new flat.

Ros Moran

My daughter’s experience of moving from Brisbane to Sydney was very good using this company. The price was good for the service and care of property received. Happy to recommend. 😀

Dilip GIri

Susan Doan

I booked on 1st September for removalist from a storage unit to my house. I read the reviews and many 5 stars which was the reason why I have picked Q & E. I'm extremely disappointed. Not only my removalist turned up late more than an hour instead at 8am as I was waiting at the storage, they took 4 hours to pack from storage to the truck. Then arriving at the destination after 2pm, then made me and my whole family helped with carrying things inside the house. That took another 1.5 hours. I had plans to had the items carried to each room but given everything took over 7 hours already, I had to drop everything in my garage instead. To date I'm still unpacking. I never want to use you guys again. I usually don't complain but I had to this time. I paid nearly $900 for very little service.

Rory Piper

Sardar Malek

Neither Quick nor Easy!!!! In fact, super slow and rude. Stay away from this company .They are an absolute rip off and when I complained, no formal apologies were made. They didn't fill the elevator once they realize I don't have much stuff just to increase the time. Each time, they wait inside the truck for a few minutes to rest. They even talked to strangers on the way without respecting my time. When I objected the guy raised his voice and almost bullied me such that I was close to calling the police. I called their manager but that behaviour was only corrected when it was time for payment. I would have been better hiring a van and moving myself.

Adriaan Van Wyk

We must be the exception to the rule: our stuff did not fit on the vehicle provided. Time pressure meant we landed up with 3x desks, 5x chairs, 2x beds and a heap of other quite useable items on the sidewalk for council pick up. In addition, other bits and pieces of furniture that got disassembled and lost by Q&E to try make more things fit, added a trampoline (missing springs), book case (missing shelves) and a tv (now don't have a stand) to the tally of lost and left furniture. The team that moved our stuff lost their ability to understand English in the 24hrs it took to deliver and consequently left ALL 100 odd boxes in the garage as they 'could not understand' our instructions or read what was written on the boxes. The response from Q&E was disappointing. WORST MOVE EVER (We've moved a bit in our time.) AT YOUR OWN PERIL

Fahad Amin

Very poor service. Kept saying that the job will take longer time and cost more. I had to move most of the stuff myself. I was moving to place at literally 1 minute drive. The removalists wasted a lot of time and were very slow. This company should be named Stubborn and Lazy Removals!

Elizabeth Joy Thomas

Interstate move sydney to noosa Worst move ever! The head guy spoke on his phone ear piece the whole time practically. While the other spoke to him the whole time in between not in English. They arranged us and another company involved in the move (Mark & Jason at NOOSA VAN Line I highly recommend) to be there at 8am and didn’t arrive until the 1.5 hours. We got charged for the other companies time for 1.5 hours and had to pay in advance for Q&E for their time and later were charged for the 1.5 hours the other company sat there with there ferry vehicle and labourers Lost so many valuable items not through accidental damage but negligence and lack of professional care and service. I watch a very large antique mirror that had made the multiple trips from Home to storage to here fall right behind the Removalist who had simply moved something from in front of it in the ferry vehicle. It smashed and is irreplaceable as a one off. They hadn’t even it was supported and I had it wrapped in a blanket , newspaper and cardboard box. Many boxes marked fragile were badly beaten up almost collapsed as I saw men heavy handling those. We lost 6 lamp shades as they were crumbled and even hard (not fabric) shell ones were smashed. A concrete umbrella stand was broken a whole 1/3Rd off it. A jewellery cabinet was delivered upside down!! and many items were damaged beyond repair. We have asked for compensation of only the mirror as I saw it fall behind there Removalist due to his lack of care. And for the other companies time. No refund has been offered just excuses despite going to the department of fair trading. I will let the furniture Removalist association know too and encourage all to let both departments and associations know and if you are thinking of using them don’t! They don’t care. Just greedy. “Quick & Greedy/Quick & Dodgy” should be there name. You have been warned. The cost of our move was about $5000 to move us out and $5800 to move us in and storage for a few months so I estimate we spent $15,000 and only claimed about $800 back. I WILL NEVER EVER USE AGAIN!!

Douglas Frewin

Organised a relocate with Michael Marvin - a team member, from Brisbane to Sydney. Prior to moving he tried to sell me insurance on my goods, I expected an easy transition and thought insurance would only be applicable in the unlikely event of crash/act of God. Frustrated, Michael asked my partner that this would be a great idea and to consider it 'darling'. Fast-forward to today, we've unpacked the lounge and there is a piece missing from our custom leather modular set that was bubble-wrapped and clearly marked with my details. The attitude was certainly felt upon arrival. What I thought would be honest work resulted in up-selling unwanted premiums, retaliation, and greed. Very disappointed, steer well-clear of theft.

Catherine Wark

Very poor business model.

stase georgeff

The worst removalists ever, don’t even contemplate using them. Quote you based on your m3 load then come up with greater m3 amount based on some non mathematical markings on the inside of the truck! Don’t use them!!

Shane Ribet

THESE GUYS ARE DODGY OPERATORS. They have a great sales pitch. Told us how their compliant and how they take care of office equipment. no word about purchasing extra insurance until after the deposit was paid. They used a contractor which consisted of a guy with two kids. A staff member spotted them dropping 3 cartons off the back of the truck. They smashed a screen, and broke the legs on one of our desks. The removalists lied to the employer about how our screens were left left for them to move and took no responsibility for the damage. (We sent before and after photos of the damage.) Removalist said that I signed off on the job and insinuated that I should have made them wait until all the equipment was setup before we signed off. spoke to the dodgy sales person who informed me that he would have a solution for me as he had to lodge a report. a week later sent an email stating that it wasn't their fault and it was bad luck that we hadn't taken out the extra insurance. I assume if you run a removal business, that you'd have insurance for situations alike. So we pay for extra insurance against to cover their staff for mistreating our property? No duty of care, blatant disregard of property , terrible customer service. CANT BE TRUSTED.

Patricia Zattera

If I had only one word to describe the move it would be DIASTROUS. The list we sent to Q & E Removals for truck size calculations somehow ended up with another truck being required and double the price. Removalist in second truck was so abrupt and delivered incorrect boxes to all rooms. They didn't care that I wouldn't be able to move these in the next coming days as they knew my husband was required to travel for work. Almost all of our furniture had damage from chips to broken backs on book cases. Fay was quite the saleswoman and had us confident of a successful and seamless move. Would never recommend this company after all this drama and to compound the physical and emotional day they insisted on cash payment on arrival after initial deposit paid to their office in Sydney.

Michael Tierney

Salty bagpipes

Extremely bad service would not recommend.

Renee Byatt

Fatima Elsayed

Absolutely unprofessional business. Damaged my items, and did not act as a serious business when contacted about said damage. I am appalled at the service. Called me at 5.30 SHARP on the minute to have me pay for their service, then when I contacted about the damage to my furniture, I was ignored for 10 days. Only for them to come back and say they won't do anything because I did not buy extra insurance. Fortunately for us, there's lots of consumer rights and consumer guarantees which will not let unserious businesses like this fly. Don't book with them unless you want to deal with an unAustralian attitude and service. C - grade company with C - grade customer service.

Rachel Roberts

This would have to be the worst company I have ever dealt with. Firstly they incorrectly quote you on a move based on photos that they are sent, they ask you to fill out an inventory form which doesn't have everything on it in regards to furniture, they then ring you and tell you it will be more, then when they turn up they tell there are too many items and cant take them all AND then they take money twice off your credit card and no contact to refund the overpayment. DO NOT USE this company ever. I wish I had just used the second company I ended up having to use for the left over items - sadly a move that was quoted ended up costing twice as much.

Olivar O

BAD BAD BAD

Samantha B

the guys moved very slow, they took their time that i even helped them to move my things, the guy even said to me, "if you want it to be quicker, go help take a few stuff as well". the stuff to move was only for 1 person and i didnt have any furnitures, yet it took 2 hours and 30 mins to move all stuff!! when there was no parking in front of us, the guys said they'll park their truck in the street and added, "we will doublepark and you pay for the fee if we get caught" wherein fact there were parking spots just right across us. the minimum booking is for 2hrs, and they went over for 15 minutes (intentionally!) to already charge you the 30minutes fee. i went to this company as they were referred to me, but im extremely disappointed! never again!

Matador Senior

Used them to move house 10 min away which took 7 hours to load and unload 1x truckload. This was with me doing alot of the moving as one of the two removal guys "Alex" was constantly taking 10 min breaks and did not leave the truck spending a lot of time on the phone. despite turning up 5 min late "Alex" tried to charge for an extra half hour as his phone showed 2 min over when the actual time was 3 min under. Most disappointed at the lack of honesty, integrity and would not use again!

Rachel Doyle

This company sent 3 men and they bullied me into paying an extra $600 cash saying I had too much stuff. I did not have too much and had paid a lot for the move. The manager says the men denied everything and with no receipt for the cash paid I am out of pocket! BEWARE OF THIS COMPANY

William Park

I would not recommend this company to anyone after what I have experienced. If you still must use these people here some things to look out for. Make sure all the communications are in written format. They are quick to ring you and offer lower price or discounts over the phone but then will go back on their words. When you dispute things promised over the phone, they are quick to threaten you about them recording their phone calls but when you ask for the recordings, they will say the system is currently not working. They will also hang up on you mid-phone conversation, if they realize they are at a disadvantage. Once you have paid you deposit, they may also mention hidden cost that were not previously mentioned. Make sure you keep record of movers arrival and leaving time, and get them to acknowledge this time before they leave your property, when they come to load your belonging as they will over charge the hourly rate by 2 hours in my case. Also keep a close eye on the rate at they are working as they took nearly to 4 hours to load a 23 m3 into a truck. I have to say, the only positive experience I got from my stressful interstate move was the people (Dani and Steve) who delivered and unloaded the truck. They were friendly and efficient.

Vesna Marcikic