
Robina Removals
Reviews summary
| 277 reviews | |
| 11 reviews | |
| 1 reviews | |
| 13 reviews |
Robina Removals is a family business with over 30 years in the industry. We will cater for all your moving needs with a host of additional services to make your relocation stress free.
Our services include:
- Local relocations
- Interstate relocations and backloading
- Secure storage
- Prepacking
- Sale of packing materials
- Customer Goods in Transit and Storage Insurance
Our friendly staff will ensure your moving experience is pleasant and efficient. Being a member of the prestigious Australian Furniture Remover Association (AFRA), we place emphasis on recruitment and customer service. Our staff is police checked and appropriately trained.
We are consistently achieving high levels of customer satisfaction from our customers and operate under strict rules and regulations to ensure the safety of your valuables and delivering you peace of mind that you need at the time of your move.
Our points of difference include but not limited to:
- Over 30 years of experience in the industry
- Membership with Australian Furniture Removers Association
- Accreditation to relocate Government employees
- Competitive rates
- Honest, polite and tidy staff
- Modern fully equipped trucks
- Outstanding independent reviews on Google, Facebook and Product Review
Areas serviced
JO-ANNE MANN
Robina removals - you are a life saver! Lana is an absolute asset to that business but the whole team we have dealt with, have been amazing! Thank you for professionalism, responsive and friendly communications but mostly for delivering when you say you will. Will continue to use you in the future
Charlie Carson
Very efficient and hard working team. Highly recommended
shane symes
From start to finish , excellent , from ladies in office to mick and his helpers in truck Perfect moving interstate with this company Highly recommend !!!!!
Megan Leishman
Good communication from the admin team. Helpful and friendly removalist staff. Would recommend and use again in the future
Jennifer Lichten
Great service from the booking to the final move. Josh and his offsider(forgot his name) were professional and very obliging. Nothing was too much trouble on a difficult move. Great to have my furniture etc stored for a few days before our move . Highly recommend this company.
Kate Fleming
I initially found Robina Removals online for a move on behalf of elderly clients wanting to move some antique items from NSW to VIC and how lucky were we to find them. Their professionalism, competitive price, attention to detail and friendly manner made the move effortless and easy. Would have no hesitation in recommending Robina to anyone moving.
Ashley Carter
Had our baby grand piano disassembled and moved for renovations, and then reassembled after completion. Excellent service with clearly knowledgeable movers. Incredibly happy with their service, and the staff were efficient, and just all round nice guys. A huge thank you to the team. Honestly couldnt ask for any better service.
Kristel Rae
Had Robina Removals move me again and the guys were super fast, worked tirelessly to get the job done and was all done close to my 3 hr time frame. Couldn't be happier with the job they did.
Daniel Rhoades
Easy to deal with and professional team. Would highly recommend. 10/10
Diane Porritt
A great company which I fully recommend having used them on two occasions. Lana in the office is friendly, helpful and efficient and the removalists respectful, hard-working and careful.
Fighting Chance
Super professional and exceptionally friendly and helpful. I can't recommend this company enough. Great communication and very reasonably priced. Brendan, Robbie and Ebony were a pleasure to deal with. A great move from VIC to the NSW north coast. Don't bother trying anyone else. These guys are the best around.
Valentina Bella Rosa
I was very happy with most of my items arriving in one piece, I did have some damage on my Pilates bed but it is fixable, best price I could get for a back load so all in all happy
Stubby Coolers R us
We highly recommend Robina Removals. We used them to move our factory contents and they were so fast and efficent but most of all very careful with our equipment and furniture. The got the move done quicker than quoted! Karl and Sam work well together as a team and Sam, what a happy fella!! he seemed to be willing to do anything he could to please us and made us smile, what an asset to the team these guys are Kerrie and Dave Randle Stubby Coolers R Us
Tony Li
Removal with Robina in early Feb. Excellent communications leading up to the interstate move. Lead removalist Wil both professional and fun to work with. Much appreciate making our first big move as smooth as possible. Will definitely reach out again in the future.
Bec Hood
Gary Quinlan
Alex and his team were superb. On time, very careful. no damage to any property or furnishings and just a great company to deal with.
Leo (fatty gaming)
Ellen Bathgate
The two guys who handles our move we amazing! They were so helpful, easy going and just made the process so much less stressful. Moving interstate is hard, but working with your team really did make it much easier, thank you!
Bev Spencer
Carl and Phil were amazing when they moved us on Wednesday. They worked so hard all day. They were very professional polite and helpful. I highly recommend them. Keep up the great work guys.
Sue Gardiner
Friendly, efficient and reliable service!
Raymond Koorey
We have had two removals from Surfers Paradise to Melbourne and the service was fantastic. The guys in both instances were very helpful, courteous and on time!
Steve Holz
Excellent service and the two guys were great.
Nicole
From quote to completion Robina Removals had excellent and honest customer service. Everything was relocated without 1 scratch, dent, tear, break or smudge - perfect! Lana was lovely and Strawbs and Pablo who did the heavy lifting were kind, hard workers. Value for money and money well spent - I'm happy to recommend.
Kate Houston
Robina Removals moved my furniture & household items from Sydney to Gold Coast- they were professional, on time, efficient, courteous & skilled at packing- everything arrived in one piece & on schedule. I thoroughly recommend this business
Jenny Taylor
Have moved 3 times in the last 5 years I am somewhat of an expert, this is how it should be, one phone call an agreed price and then the job is done ....without breakages or damage. Jenny
Leisa Bee
Great service from booking in on line, to the confirmation messages and prompt arrival on the day. Went very smoothly. Huge thanks to the team for making it so easy.
kirsti kelly
Robina Removals were fantastic for my move a few weeks ago from NSW to Melbourne. I was a bit frazzled at the time and I'm sure I didn't make much sense in my first couple of emails to them but Hayley & Danielle in the office were understanding and so prompt with their communication it made the whole move so much less stressful. Come move day Phil was an absolute superstar, loading all my stuff himself in just over an hour, I was very impressed and so grateful. I would highly recommend this company to anyone.
Paul
Used Robina Removals and hired 3 guys with a truck for a full day. Very professional business run with very caring workers with great attitudes. Exactly what you want when moving your full life of belongings from one place to another. Recommend this company very highly, will definitely use them again.
Daniela Puhlmann
I used Robina Removals for many years! They are the best in the market. Professional, they are fast and take good care of your belongings. I highly recommend them. Thank you to the team that helped me to move on the 1st of November.
Belinda Vale
Last week I used Robina Removals to move me from South Gold Coast to Sunshine Coast & was extremely impressed with their service. From Lana on reception & her excellent communication & efficiency, to the boys in the truck being extremely accommodating for all my requests - nothing was too much trouble & even though it was a 13 hour day for them, they had great attitudes, smiles & still offered to help with anything more right to the end. Thanks team!
Michael Lau
Robina Removals made moving easier and less stressful with their exceptional service. Michael and Keiron were very professional, friendly and efficient. Thank you!
Morgan Mitchell
Sue Drakeford
Robina Removals were brilliant. Easy to deal with. Easy to organise anything to be moved, stored and delivered. Great team to work with us. Thanks Robina Removals!
LIZ FORTUNE
What a fantastic team Robina Removals are. Prompt, efficient, courteous, and kind, even in the midst of Cyclone Alfred. Thanks guys. We could not have done it without your team of professionals. Five stars
Thu Nguyen
I am very happy with Robina Removals and highly recommend their service. I got a good price. Everything arrive on time. I was updated regarding my move and Phillip was helpful and nice. Booking ladies were good too.
Kate Visser
Dean Butterworth
The team arrived on time and first impressions were impressive, really nice guys and they made us feel relaxed before proceeding to load the truck in a smooth and highly professional manor. We considered it a difficult move from an upstairs apartment, they considered it only a minor challenge. The team are a credit to the company they work for and we highly recommend Robina Removalists for a stress free and efficient move. Well done and thank you
Riannen Webber
We recently used Robina Removals at the shortest of notices and they were nothing short of spectacular. Lana's quick responses and ability to help was amazing. I would happily recommend them to anyone needing to move big or small items.
Allison
Too easy. Very careful with my stuff. Will use again. Highly recommend.
Jane Turner
Moving house is never a pleasant experience, but Carl, Anthony and Lana from Robina Removals made a very positive difference to my latest move. They are efficient, pleasant at all times and punctual. They took great care of the furniture and I couldnt have asked for more.
Cam Davis (Cam)
I had to organise a backload from Sydney for a family member with not a lot of notice, Very happy with costs and how helpful the staff were, made things a lot easier, I would recommend this company and would definitely use them again. Just an update in 2021 Ive now used this service a few more times both for a local move & another interstate & they have been just as great both times.
eve morris
I used this company the second time recently and their service was still great. Good communication, on time, friendly staff, quick to respond to queries and professional. They have all the necessary equipment to move your goods safely and our move went smoothly
Rachael Salisbury
I cant speak highly enough of Robina Removals in regards to our move from QLD to VIC in September 2022. Will and his colleague (sorry I have forgotten their name) were prompt and informative throughout the whole process. We had not seen the apartment yet so we went in completely blind and Will was very calming when we realised it was going to be slightly more difficult than we originally thought. I cant thank them highly enough. I wouldnt hesitate to use them again when we move back to QLD!
Jean McAlister
I contacted Robina Removals when I needed to have a load of fragile items moved from Queensland to Melbourne at short notice and within my budget. I chose Robina removals for their warmth and caring assistance at first contact, their ability to not only meet all my needs but to be able to go the extra mile when I needed to add to my consignment at short notice! As promised they delivered my load promptly and in excellent shape.
Alexei Dovbysh
Excellent service as usual used them for the third time and definitely next one
Erkal Eken
Fantastic job Robina Removals. On-time, well presented and very professional. I recently moved my 6 bedroom house Gold Coast to Melbourne. I appreciated only dealing with one person (Tina) who really took the time to get things right and explain things to me. (Many thanks Tina) Also, the actual move was great too. My truck driver/ loader Karl and his team were amazing, super quick with the pickup and great with communication. Great service with a smile! My special thanks to Karl and his team. Outstanding service. From start to finish was amazing. The price was brilliant. Thoroughly recommend. Give them a call. Thanks Again Robina Removals
Greg Gould
RONG XIA
The Robina Romovals team really did excellent for our move-out and move-in. We had big and heavy pieces of furniture, unusual house layout and unexpected difficulties, but all got sorted in a timely and cost efficient manner.
Robyn Hutchins
After 2 awful moves with other companies, Robina Removals restored our faith in moving companies. They turned up on time, were incredibly polite, very conscientious and careful with pur belongings. They were experienced and looked after our belongings exceptionally well. Knew how to pack the truck to fit in as much as possible. Would absolutely recommend them!
Brigitte Hines
It is rare to find a company that delivers consistently outstanding customer service at all levels of their organisation. We found this with Robina Removals. In particular, I want to mention Lana who was an absolute pleasure to deal with and placed us as customers first. She was professional, empathetic , a great communicator, and went to great lengths to make a very difficult move as easy as possible for us. All of the removalists were hard-working, respectful, and eager to please. They went out of their way to ensure that our interests were placed as high priority and best of all they took meticulous care and nothing was damaged! We really appreciated Lana who coordinated everything beautifully and the men involved in the move for their professional and outstandingly high level of service and would recommend Robina Removals to anyone looking for a removal company they can truly trust! Thanks! Brigitte Gold Coast
Avril Irons
Fabulous company to work with. An absolute pleasure dealing with Margo and Danielle. The delivery staff were very professional.Will definitely use them again. Thank you for your great service.
Nerolie Bowden
Robina Removals were great to deal with. I booked pre-pack of breakables and kitchen as I was having a heart procedure couple weeks before move. Just as well as ended up with 2 broken arms after a fall on Xmas morning!! So a good removalist was imperative in my condition!! The pre-pack time was confirmed day before and Jacent the lead guy was fantastic that day and the next truck day. The poor guys got hit with a summer storm as loading into new houseand there was no electricity so it was dark and difficult. Couldnt speak highly enough of the team!!
Barbara Hayes
I used Robina removals for the first time this month, and found them to be very professional, with excellent communication. Lovely receptionist!!! The drivers were also great guys, and it was no problem for them to place my 2 items where I wanted them. I would be happy to recommend them to my friends, and would use them in the future. Thank you very much Barbara.
Lisa willan
. 3rd time we have used this company to move and cannot recommend this company highly enough. They do what they say they will do when they say they will do it. Pick-up and delivery were both on time and effortless for us. Very happy to highly recommend Robina Removalist. L
Patricia Carney
I would recommend this business to all my Family and friends. On Monday the 7th November my Husband were booked in for another company to move us from GC to Edens Landing phone call early that morningphone call sorry truck broken down, unable to move us frantic calls!! An Angel called Jeanine from Robina Removals returned my frantic call, made some call 2 hours later Mick and Carney Robbie? (Not sure) who were so efficient and helpful. Thank you Trish & Pete
Jason Rusk
Rowan Savage
Had a great experience with our move from The GC to Boonah. Thanks to Lana, Olga and our moving team Karl and Sonny. If you need a professional Team to manage your move pick up the phone and speak to Robina Removals
Rosa Riedl
Punctual, efficient, friendly and good value for money! Can only recommend!
Anna Benner
Ben
Mick Jason and Casey were fantastic 11/10 amazing
Alexander Parrish
We have been using Robina Removals for a few years now in the Film and Tv industry and they always come through with the goods. Respectful crew and great to work with. Could not recommend them enough.
Charles Ironside
Excellent service from first discussions with Jo to the pickup and delivery by Karl and Tim with my daughter's move from Brisbane to Bundanoon. Absolutely could not fault the service in any way. Friendly, efficient, informative (kept up to date with pickup and delivery times), on time, we would use you again in a heartbeat and have already recommended you to friends.It was an absolute pleasure doing business with you.
Glen Phillips
Lana and the Lads were fantastic to work with and super careful with the items moved from A & B. Thanks Glen
Robert Murray
Dianne Spiteri
We had Karl and Sam help move us over the weekend. They were helpful, efficient and had good senses of humour will definitely use Robina Removals again
Shell
I cannot recommend this company enough. If I could write multiple reviews, I certainly would. Lana in the office is absolutely the best, nothing was too much trouble for her and she worked around our circumstances. As for the removalist crew, Carl, Sam and Nathan were fantastic. Very, very efficient and friendly. If you're looking for a trustworthy and honest company with great people, use Robina Removals.
Steven Hansford
Whole team fantastic from booking through to the actual move day. Great care shown with my furniture and meeting my needs on the day. Very happy to recommend Robina Removals.
Samia Alves
I hired this company after reading the google reviews and was not disappointed. Booked 3 guys, i had to change my dates, they accommodated me. The day of our removal, they were on time and finished before the expected time. Perfect team. Recommended
Wilson Pratt
Have been with Robina removals for almost 5yrs, I have been a removalists 25yrs and worked with many different companies from Sydney to Brisbane. I noticed a review from a certain person saying they do not pay well and there trucks break down.. to this certain person They are mechanical machines my friend which from time to time breakdown Robina's fleet is up there with the best on the road that I've driven before.. This certain person complained if he worked over 5hrs though as a professional removalist we know the days not done until the job finished, this certain person is not a professional removalists and has nothing better else to do than write bad reviews. Even after 3months it also looks like he got his flatmate whom has never worked there to write the same review.. Very sad my friend, let it go. The manager's of Robina removals pay the correct rates they have treated me and all the boys with respect which I consider them family. Having no family here on GC they wouldn't let me stay by myself on my birthday. So they invited me to there home and cooked me a fabulous most beautiful birthday dinner .. not many bosses would do that... To this certain person sorry it didn't work out for u get over it leave my family alone. Cheers Will Robina removals
Rohan Alexander
Had a very positive experience with Robina Removals. Would recommend them to others, and I intend to use them again.
Nadia Lyne
Thanks so much to Phil and Mick from Robina Removals. They were friendly, fast and efficient. Nothing was too much trouble. From Victoria and Danielle in the office to the boys in the truck, the job was seamless and it was a real pleasure. Would use you again in a heartbeat. Excellent group of people to move your precious cargo!
Robin Vote
Marvellous service. 5 star from go to whoa!!
RICKY VIEGAS
Great experience. Very efficient , fast and friendly. Highly recommended.
Geoff Frost
This is the 3rd time that I have used Robina Removals to move home, which indicates how satisfied I have been with their service. They have always started the day on time, they have worked fast, they have been careful with how they have handled all items, & each time they have surprised me with how quickly they have emptied my home. At the other end they are careful to check that everything is placed in the correct room & in the correct position in the room, & even after a long, hard day they maintain their positivity & their sense of humour. I highly recommend them.
Jim M
Robina Removals just moved my partner and I all the way to Longreach. Everyone we delt with throughout the whole process went above and beyond to be friendly and helpful. Mick packed the truck like a true Tetris master. Many thanks to Leonid and the whole team.
timon d
Robina were very professional and kept me updated with the progress of the move. I used them for backloading and their pricing was reasonable also. I would use them again.
Rachel Evans
Robina Removals were so easy to work with and seamlessly moved all of our things from Yamba, NSW to Melbourne, VIC. We received regular updates from the driver about when the items would be picked up and delivered. I couldn't recommend them more.
Kyle Borg
Samantha Chalmers
Robina Removals were brilliant. I used their services last week. They turned up on time and were very helpful and courteous. The move was done efficiently and seamlessly. I could not fault the service. Lana in the office was also very helpful with my requests and keeping me updated on what will happen.
rebecca
Would like to say a Huge Thank You. My move went without any hassles with transporting from Point A to Point B Interstate. Your drivers dedication, friendliness and communication was lovely to see. The care of packing my furniture into storage unit with making things accessible and pointed out things that would need to be replaced shortly due to the long storage condition they came from and suggestions to help with fridge smells etc., I truly appreciated this. Honestly i was nervous with the move due to past experiences and your driver and team have made this move so much easier for me and if I ever need to move Interstate again I will definitely give you guys a call.
Eva Jakab-Rivera
Very professional, form the beginning to the end. Great customer service. The drivers were helpful, rung in advance, arrived on time :) and really took care of the items. The drop off was just as smooth, arrived on time without any damage. I had to move items twice in the last year, used a different company and each time. Some of my furniture got broken. I started to believe it was part of moving. Glad to see it isn't. Definitely will use them again. Thank you for the great service.
Renee Gambling
It was our first time paying for a removalist and I was super nervous as we had expensive furniture, as well as moving into a brand new home I didnt want anything to get ruined during the move. However Sunny and Karl were absolutely amazing. They were very careful with our things and took time moving items out of the home. They were also super friendly and efficient. I would definitely recommend Robina Removalists to anyone, their customer service and price was well worth it!
Keren Stein
We recently moved from Sydney to QLD and used Robina Removals to help unload our truck they were fantastic! The team was incredibly professional, punctual, and handled our belongings with great care. They made the whole process smooth and stress-free. I highly recommend Robina Removals to anyone looking for reliable and top-notch moving services. Thank you for making our move so much easier!
Ric WADE
Thank you for the removal of our catering equipment. Your men were so professional and courteous, and all our goods were handled with care and detail. Everything was wrapped up in the truck and got to our destination with no damage. We will sure be using your services again. Thanks again!!
Carol Gillam
Received outstanding courteous service from Robina Removals with item delivered interstate as arranged. Nothing was too much trouble for the office staff and the pick up driver was polite and helpful. Highly recommend".
Suzie Kellett
I would highly recommend Robina Removals. Their customer service made the move a better experience with the staff and removalists displaying a high level of professionalism and care with our belongings, scoring a 10/10. Moving is such a stressful time in life, and these guys made it so much less stressful. I cannot thank you enough. I will definitely use them again...if I move again ;)
Tiahna Lawler
Robina removals were amazing on both ends of the admin side as well as the physicality of the removalists. They were on time and ready to go. They were quick and efficient and not one scratch was made on any of my furniture pieces. Wil was friendly and careful with all belongings. Will definitely use again in our next move.
Peter Israelski
This is our 3rd time using Robina Removals and once again they've made our move back into storage so much easier. The office staff are also great,acting very professionally and excellent communications.
Catherine Patten
Showed up on time, and moved our furniture like it was their own. Very careful not not damage walls and did it within the time I had prepaid for. Would definitely recommend this company.
ALICE LAW
1st time we move home in Australia, my friend referred Robina removals to us. They are honest and hard working, but just abit longer time than I expected.
Edwina Cooke
Every step of the way the Robina Removals team have made working with them easy. Excellent communication by both the office team and the removalists as to the process and timings. All my goods arrived from Melbourne to Brisbane in perfect condition and were delivered with a smile on a hot Friday afternoon. Highly recommend.
Xavier Schwerm
This is truly the best company i have used for removal, we have moved city 3 times for the last 5 years and have used other company and never were really happy with the service, time and friendliness. I highly recommend ROBINA REMOVALS the guys are very friendly even their head office when booking Alex and Jemina were really nice and professional. I will only use that company when moving from now on. Thanks again.
Richard Hancock
Excellent service, the boys worked carefully and fast navigating the stairs. Great work and great attitudes. I will definitely use them next move.
Teri Douglas
I needed a very fragile, antique item moved at short notice and Robina removals was by far the most helpful and affordable company that I dealt with. The correspondence was quick and concise and the item was delivered in perfect condition within days of organising the delivery. Very impressed and would gladly work with this company again.
Stefanie Carnevale
Just a note to say thank you for my removal from Melb - Bris. Great customer service in the office and the delivery team. All of my things arrived today at the time specified. My husband could not be here at that time and the guys went out of their way.. As well as the unload to street level, one of them helped me to move several things underneath the house. Great work.. Thank you so much!
Sam Cochrane
mandy jacobs
Very happy with Robina Removals when we moved recently from Runaway Bay to Pacific Pines. They were on time, efficient and treated our belongings as if they were their own. Would use them again without hesitation. Also great value when compared with other local quotes. Thank you Robina Removals!
Karl Webb
Robina Removals did a fantastic job moving an antique Roll Top Desk from Brisbane to Canberra. The desk was dissembled correctly and reassembled in Canberra after being moved here without a scratch on it. Karl and Tim who did the pick up and drop off were absolutely brilliant and very helpful and friendly. We would not hesitate to use this company again and recommend them to everyone. The whole process from getting a quote to booking the job was very easy and Tina in the office was great. Thanks very much Guys :)
Lacey Farr
Highly recommend Robina Removalists. We moved interstate and found it was easy to get a quote and they had great communication throughout the process. Will and his team were amazing, polite, quick and took great care when packing all our items, which were all delivered in the same condition. In the stress of moving house, the smoothness of this process was appreciated.
Glen & Jaz Pell
Excellent company to deal with from start to end. The boys never stopped and nothing was too much trouble. They were careful with our items and nothing was damaged or broken. Fast and efficient service, highly recommend.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.