Robina Removals
Reviews summary
| | 298 reviews | |
| | 11 reviews | |
| | 1 reviews | |
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Robina Removals is a family business with over 30 years in the industry. We will cater for all your moving needs with a host of additional services to make your relocation stress free.
Our services include:
- Local relocations
- Interstate relocations and backloading
- Secure storage
- Prepacking
- Sale of packing materials
- Customer Goods in Transit and Storage Insurance
Our friendly staff will ensure your moving experience is pleasant and efficient. Being a member of the prestigious Australian Furniture Remover Association (AFRA), we place emphasis on recruitment and customer service. Our staff is police checked and appropriately trained.
We are consistently achieving high levels of customer satisfaction from our customers and operate under strict rules and regulations to ensure the safety of your valuables and delivering you peace of mind that you need at the time of your move.
Our points of difference include but not limited to:
- Over 30 years of experience in the industry
- Membership with Australian Furniture Removers Association
- Accreditation to relocate Government employees
- Competitive rates
- Honest, polite and tidy staff
- Modern fully equipped trucks
- Outstanding independent reviews on Google, Facebook and Product Review
Areas serviced
Mitchell
Process was fast and professional, great job by Nick and Anthony
Brooke Dobrota
Very prompt and professional service. We had Ross and Robbie who were both very caring and careful with our belongings and very hard workers. Highly recommended.
April C
I used Robina Removals backload service to move the remainder of my items interstate. Lana was so helpful and patient over the phone with all my questions and concerns. As this was my first time using a relocation service she really helped to put my mind at ease. Great communication from Philip who turned up on time for both pickup and drop-off. Both Philip and his assistant were hardworking, quick and friendly - was such a load off my mind to have such a professional company moving my stuff. Thanks again!
Tiahna Lawler
Robina removals were amazing on both ends of the admin side as well as the physicality of the removalists. They were on time and ready to go. They were quick and efficient and not one scratch was made on any of my furniture pieces. Wil was friendly and careful with all belongings. Will definitely use again in our next move.
Lindsay Green
Guys were amazing, so efficient and no damages, 2nd time Ive used them
Brigitte Hines
It is rare to find a company that delivers consistently outstanding customer service at all levels of their organisation. We found this with Robina Removals. In particular, I want to mention Lana who was an absolute pleasure to deal with and placed us as customers first. She was professional, empathetic , a great communicator, and went to great lengths to make a very difficult move as easy as possible for us. All of the removalists were hard-working, respectful, and eager to please. They went out of their way to ensure that our interests were placed as high priority and best of all they took meticulous care and nothing was damaged! We really appreciated Lana who coordinated everything beautifully and the men involved in the move for their professional and outstandingly high level of service and would recommend Robina Removals to anyone looking for a removal company they can truly trust! Thanks! Brigitte Gold Coast
Tony Li
Removal with Robina in early Feb. Excellent communications leading up to the interstate move. Lead removalist Wil both professional and fun to work with. Much appreciate making our first big move as smooth as possible. Will definitely reach out again in the future.
Michael Mckeown
I have just completed my storage time with Robina Removals with them delivering my 40m3 to a new destination. They were great again! Thanks RR
Madonna Paglinawan
The removal service provided was excellent. They exhibited remarkable efficiency and speed in completing the task. I was initially quite stressed as the previous removal service I had arranged failed to arrive. However, upon contacting Lana, she promptly facilitated a booking with this company within less than half an hour. I highly recommend their services and will certainly engage them again in the future.
Richard Hancock
Excellent service, the boys worked carefully and fast navigating the stairs. Great work and great attitudes. I will definitely use them next move.
Michael Arnold
Thank you Robina Removals - This is now the second time weve used Robina Removals. The first time was our home & the second time our business. They didnt miss a beat from the office booking & coordination through to the day of the move! Friendly removals staff made the move easygoing whilst their office team was sympathetic, responsive & efficient dealing with our changing situation over the hectic festive season move. We would definitely use them again & recommend Robina Removals for your next move. Michael Arnold Arnold Development Consultants
Kate Schumacher
Reliable, friendly and hard working. Would highly recommend!
Michael Lau
Robina Removals made moving easier and less stressful with their exceptional service. Michael and Keiron were very professional, friendly and efficient. Thank you!
Ben
Mick Jason and Casey were fantastic 11/10 amazing
Catherine Goldspring
I was so impressed by Robina Removals. Administrator was so accomodating and kind, team had great leadership and skill. So professional and good to work with. Impressed by the gentleness not to scuff walls and just be so efficient which you want when you are paying by the clock. We had an issue with the truck access at the new house but they copped it on the chin and smashed it out. Would highly recommend, very good experience on what is such a stressful situation!
Sue Drakeford
Robina Removals were brilliant. Easy to deal with. Easy to organise anything to be moved, stored and delivered. Great team to work with us. Thanks Robina Removals!
Dean Butterworth
This was our second experience with Robina Removals, and once again they exceeded expectations. The team is truly a credit to the business, representing the company with integrity, efficiency, and warmth. We highly recommend Robina Removalists for a stressfree, professional move. Well done and thank you
Lucy Danaher
Fantastic company with great service. Used them to transfer artwork from Melbourne to the GC. Pick up and drop off was effortless. Very friendly and professional.
Georgi Casey
We used this company for an interstate removal as we had relocated from QLD to the boarder of NSW/VIC. This was our first time using a removalist, Lana was so unbelievably helpful and friendly. She walked me through every process with such patience and kindness, it really felt like she had our best interests at heart :) They made the process so simple and stress free as well. Our stuff came in great time and exactly how we left it! The boys were super careful and considerate with our stuff! :) Very happy, recommend to anyone
Liz Fortune
What a fantastic team Robina Removals are. Prompt, efficient, courteous, and kind, even in the midst of Cyclone Alfred. Thanks guys. We could not have done it without your team of professionals. Five stars
Dean Hines
I have rarely dealt with any company that is so deserving of a Five Star rating than Robina Removals. From start to finish of a challenging move involving three trucks they displayed professionalism, care , diligence, respect, courtesy and a 'can do' attitude to the job on hand or to any issues or difficulties that arose. This really helped us manage our own stress levels knowing that we were in the hands of people who knew what they were doing. I want to give a special shout out to Lana who was more than amazing with the support and outstanding service she displayed and the boys who did the 'heavy lifting' Owen, Karl, Hiroki, Sam and Bruno - you guys were amazing and we hope you enjoyed the pizza and beers at the end of the move :)
Julie Dwyer
I was thoroughly impressed by the professionalism of Robina Removals. Their response to an online quote was prompt and in my follow-up phone call the staff were friendly and informative and happy to discuss alternatives should the truck have difficulty parking in my narrow street. As for the removal of items, I was well-informed of when they were to be picked-up and delivered. The delivery men were friendly and efficient. The quote was the best of 5 quotes I obtained. I highly recommend Robina Removals.
Robyn Hutchins
After 2 awful moves with other companies, Robina Removals restored our faith in moving companies. They turned up on time, were incredibly polite, very conscientious and careful with pur belongings. They were experienced and looked after our belongings exceptionally well. Knew how to pack the truck to fit in as much as possible. Would absolutely recommend them!
Kate Fleming
I initially found Robina Removals online for a move on behalf of elderly clients wanting to move some antique items from NSW to VIC and how lucky were we to find them. Their professionalism, competitive price, attention to detail and friendly manner made the move effortless and easy. Would have no hesitation in recommending Robina to anyone moving.
Annette Waters
Robina Removals provided me with an excellent service and I could not have asked for anything better. I felt I could place my utmost trust in them. The administrative staff were friendly and very helpful, as were the removalists who also showed diligence and care with my belongings. The two pickups and deliveries I had within a couple of weeks apart with Robina Removals were successful and as stress free as could be. I would highly recommend Robina Removals.
Valentina Bella Rosa
I was very happy with most of my items arriving in one piece, I did have some damage on my Pilates bed but it is fixable, best price I could get for a back load so all in all happy
Manoj Abraham
Moved from Wodonga, Victoria to Brisbane during border restrictions, Alex, Victoria, Jemima and Bill at Robina Removals were awesome. They were very professional, friendly and helpful. For any sort of moving jobs Robina Removals is the best. They're the best and I would recommend to use their services.
Shane Symes
From start to finish , excellent , from ladies in office to mick and his helpers in truck Perfect moving interstate with this company Highly recommend !!!!!
Amberley Tang
100% cannot recommend Robina Removals enough!! the 4 team I worked with on Tuesday 11th April was a dream!! Mic, Darren, Nathan & Dylan are the true legends!! I couldnt be more grateful and appreciative for all the hard work you all did for my family and myself. You all are such down to earth, super respectful and diligent men who worked with such perseverance and determination to get the job done! It was a very hard work of a full days labour and glad we all got it done at the end you all are so kind and have sweet personalities. I am so admirable of you guys and so glad we got you to help us out. If anyone out there reads my review, please check this company out! You will not be disappointed at all! I encourage you with all my heart that they will look after you. Thank you thank you thank you so very much to Mic, Darren, Nathan & Dylan for everything & the kind admin team for organising it all so smoothly for us. DREAM TEAM SHOUTS OUT TO YOU!
Rebecca Murray
Very respectful and friendly. Highly efficient. Could not be happier.
Aaron Nimo
Great service and highly recommend. My wife and I moved Gold Coast to Melbourne. Great service from pick up to delivery. Special mention to Wiremu and Robbie who looked after our furniture like it was their own. This company was best price as well.
Fiona Roberts
Great Service, will be recommending to all friends and sundries. Excellent service, fast turn around and kept us up to date with movements of our consignment. Friendly team and Anje is just wonderful and very professional, she answered all my questions promptly. Could not ask for a better organisation. 10 out of 10.
Donna Hallam
The guys on my job moved a lot of household furniture before the actual move to another property and we very efficient and considerate
Angus Knight
The tram at Robina Removals were great. I recently moved and used their services. The team were on time and worked hard to get me moved as quickly as possible, while ensuring my home contents was well secured and looked after with care. I would use them again and would recommend to family and friends
Kelly Tanner
We had a really good experience with Robina Removals. The website was thorough, the lady on the phone asked lots of good questions and was really helpful and they sent a text the day before with confirmation. The trucks were the appropriate size for our gear, the guys were efficient and friendly.
Sue Baker
We were very impressed with the team from Robina removalist. They were courteous, very organised and made our moving day so much easier. We would highly recommend them to anyone .
Keli Robinson
Robina Removals are fantastic! The guys were on time (if not early) after doing a quick run through of where everything was,, they just got stuck in and did not stop until everything was loaded then unloaded at the other end. They took extreme care of all my possessions and asked if they were unsure of some of my wonky pieces (probably put together by me lol) but they still treated with respect. Will definitely be using again. Thank so much for making a really stressful time a little better.
Stewart Baldwin
Fantastic hassle free interstate move. Helpful, co-operative and a real understanding of customers needs. Will be my first choice next time. Thank you Robina Removals
Phillip โPhilvesterโ Mezzatesta
no hassles, no drama, just call them, they collect it and drop it off. very easy.
Donna Miller
Fantastic job done by Mick and Favio. They arrived on time and worked constantly until the job was done. They were friendly and courteous. Mick and Favio took great care with all our belongings. The communications from the company before moving day were great and the price was reasonable. Thanks for making moving day less stressful
Russell Potter
a short note to thank all the staff involved in our removal. From the office staff to the men on the truck, you really made it simple. The service was excellent and I will have no hesitation in recommending you to anyone. Thanks again. Russell Potter Oakwood Village Director Simple - Great service and communication - Perfect
Carolyn Dante
wow ok the best removalists Ive ever had and Ive had a few. These guys were efficient and didnt damage a thing. They were so careful with our walls etc and we really nice guys
Stefano Tempesta
Excellent service, same day relo, quick and professional. Highly recommended.
Mandy Jacobs
Very happy with Robina Removals when we moved recently from Runaway Bay to Pacific Pines. They were on time, efficient and treated our belongings as if they were their own. Would use them again without hesitation. Also great value when compared with other local quotes. Thank you Robina Removals!
Dianne Spiteri
We had Karl and Sam help move us over the weekend. They were helpful, efficient and had good senses of humour will definitely use Robina Removals again
Taryn Drewett
I called at least 5 other companies before finally finding these guys. The service was friendly, efficient and reasonably priced. I felt so overwhelmed trying to find a trustworthy company for a small interstate backload and Robina Removals have been amazing. Thank you so much. Will never use anyone else
Shona Philps
Lana was fantastic on booking and Will and Jason were brilliant. Punctual, careful and fast. Plus, they were both absolute gentlemen! Ill definitely use Robina Removals again. Thanks team!
Wasim Awal
We had a great experience with Robina removals whilst moving from Gold Coast to Sunshine Coast.
Ross Hardwick
Robina Removals have just completed a home move for us, Gold coast pickup and Mackay delivery 2 days later. The communication in the office and from the driver was first class, careful, courteous and helpful from start to completion, all goods arrived in perfect condition. I"m not planning on moving again any time soon, but would be happy to use this team again if I do. Ross Hardwick
Patricia Carney
I would recommend this business to all my Family and friends. On Monday the 7th November my Husband were booked in for another company to move us from GC to Edens Landing phone call early that morningphone call sorry truck broken down, unable to move us frantic calls!! An Angel called Jeanine from Robina Removals returned my frantic call, made some call 2 hours later Mick and Carney Robbie? (Not sure) who were so efficient and helpful. Thank you Trish & Pete
Daniel Brereton
Helped us move from Burleigh, great couple of lads sorted our move. Lana, Leonid and Olga in the office were amazing, awesome communication and pricing. Would recommend!
Greg Stats
Hi, Im very happy with the work that Phil performed. He picked up in outer Melbourne & had it on the Gold Coast as stated to the day. He was communities, punctual, pleasant & worked hard. Generally every aspect of the move from pick up to delivery went off exactly as discussed & all at a very competitive rate. I would certainly recommend Robina Removals & Phils services very highly & to anyone looking for a move. Kind regards
Laura Head
Highly recommend! I had some stuff relocated from Melbourne to GC and from receiving the quote to arranging pickup/delivery was seamless and timely. Communication from Lana was amazing and Phillp and the guy's delivery was on time, and they were so helpful. If you're looking for removalists, use Robina Removals!
Rebeckah Shigolkova
The team was wonderful and so helpful to me. Thanks
Elaine Clinton
We had a precious older 3 seater lounge chair and 2 single chairs moved from Gold Coast to 2 hours south of Melbourne. The staff were amazing from the phone call enquiry to the email quote to then the two men who arrived and carried the lounge chairs carefully out. The lounge arrived in excellent condition and quicker than we first were told. We happily paid extra so it was a door to door removal. I would recommend Robina Removals for a small or large removal and will recommend them to my friends and family. Elaine Clinton
Charles Ironside
Excellent service from first discussions with Jo to the pickup and delivery by Karl and Tim with my daughter's move from Brisbane to Bundanoon. Absolutely could not fault the service in any way. Friendly, efficient, informative (kept up to date with pickup and delivery times), on time, we would use you again in a heartbeat and have already recommended you to friends.It was an absolute pleasure doing business with you.
Peter Baker
Denis Lee
Have moved many times over the years and experienced good and bad - so have a benchmark. At the end of the day it all comes down to the guys that turn up on the day - the moving guys Robina Removals sent us were exceptional - nothing was a hassle or a problem. Very professional in handling and securing - from delicate flat screen TV's to heavy bulky dining table. Highly recommend this company
Nicholas Anto
Robina Removals moved my goods from the Gold Coast to Melbourne in a fast period and were flexible with me getting someone else to let them into my flat in Melbourne due to covid movement restrictions. Would definitely recommend them, thanks to Danielle, Will and Matt(? sorry). Cheers (Y)
Peter Israelski
This is our 3rd time using Robina Removals and once again they've made our move back into storage so much easier. The office staff are also great,acting very professionally and excellent communications.
Rachel Evans
Robina Removals were so easy to work with and seamlessly moved all of our things from Yamba, NSW to Melbourne, VIC. We received regular updates from the driver about when the items would be picked up and delivered. I couldn't recommend them more.
Robert Hayward
Robina Removals was great to use again. turned up 15mins prior to booking. Friendly and efficient staff. Thanks again.
Alice Law
1st time we move home in Australia, my friend referred Robina removals to us. They are honest and hard working, but just abit longer time than I expected.
Melanie Morris
I can recommend this company to anyone. Super friendly and helpful staff. Looked after my belongings very well and took good care.
Kaila Hill
The process was smooth from start to finish! Thank you Lana and the team, you guys are awesome!
Barbara Hayes
I used Robina removals for the first time this month, and found them to be very professional, with excellent communication. Lovely receptionist!!! The drivers were also great guys, and it was no problem for them to place my 2 items where I wanted them. I would be happy to recommend them to my friends, and would use them in the future. Thank you very much Barbara.
Jodie Forrrester
Samia Alves
I hired this company after reading the google reviews and was not disappointed. Booked 3 guys, i had to change my dates, they accommodated me. The day of our removal, they were on time and finished before the expected time. Perfect team. Recommended
Bec Hood
Nerolie Bowden
Robina Removals were great to deal with. I booked pre-pack of breakables and kitchen as I was having a heart procedure couple weeks before move. Just as well as ended up with 2 broken arms after a fall on Xmas morning!! So a good removalist was imperative in my condition!! The pre-pack time was confirmed day before and Jacent the lead guy was fantastic that day and the next truck day. The poor guys got hit with a summer storm as loading into new houseand there was no electricity so it was dark and difficult. Couldnt speak highly enough of the team!!
John Brown
I could not be happier with robina removals and their service during our move. The move went very smoothly from the Gold Coast to Sydney, and the team was utmost professional and showed care for all our belongings. The process was hassle free and the ladies in the office were very helpful in booking our interstate move. I would recommend robina removals for anyone's next move!
Harry B
Brilliant service, super friendly and easy to deal with, they provided the most competitive price from a number of different companies. Would definitely use them again
Ali Foster
Great service, definitely recommend!
Greg Gould
Katie Hirst
Thank you, you made the whole process of moving from Melbourne to Coffs Harbour stress free. you were very accomodating to all of many emails. The guys were on time and all of my furniture was delivered undamaged. I would highly recommend Robina Removals and will definitely use you again.
Mariana
Good price and excellent service! Robina was very professional, my items were picked up and delivered on time and in perfect state. Thank you!
Burly Hill
Thanks Robina Removals for helping us move. Although the moving distance was very short, the guys were very professional, arrived on time, courteous and all items have arrived safely. Special thanks to Zac who was with us for prepack, uplift and delivery. Well done team. thanks
L D
Mick and Pablo were amazing. Very helpful, friendly, efficient, and took great care of my belongings. Highly recommend.
Simone Maudsley
Timon D
Robina were very professional and kept me updated with the progress of the move. I used them for backloading and their pricing was reasonable also. I would use them again.
Rebecca
Would like to say a Huge Thank You. My move went without any hassles with transporting from Point A to Point B Interstate. Your drivers dedication, friendliness and communication was lovely to see. The care of packing my furniture into storage unit with making things accessible and pointed out things that would need to be replaced shortly due to the long storage condition they came from and suggestions to help with fridge smells etc., I truly appreciated this. Honestly i was nervous with the move due to past experiences and your driver and team have made this move so much easier for me and if I ever need to move Interstate again I will definitely give you guys a call.
Diana Swain
These guys were fantastic to work with. We needed our whole house of furniture delivered from the Gold Coast to Melbourne and not only were these guys able pick up and deliver when we needed, but their pricing was fair and reasonable as well. We didn't think it would be so difficult to find a removalist to pick up our furniture and move it - some quotes we received were more expensive and were going to take up to 12 days to deliver - TWELVE DAYS!! Robina Removals were rock stars. Will and 'Jumpy' on the GC end were incredible - they didn't mess around and got the truck filled so quickly. They even dismantled the beds for us and rebuilt them on the other end. Will had the most amazing disposition - 'Where there's a Will, there's a way' he told me, and he lived up to those words. Nothing was a problem - we were running behind on our packing when they arrived and they worked around us until we had every last thing in a box - he even came back that same night to pick up one extra box of stuff that I'd thrown last minute things into as well - AMAZING service! The truck had an issue on it's way down but Will was all over it - even driving out somewhere to pick up a part rather than waiting for it to arrive a day or two later at the mechanic. They were meant to arrive Saturday morning around 8am and they arrived instead around lunchtime, so not a big deal in the end. Communicated with us the whole way along. Will and two other guys (Mick and can't recall the other gent's name) unloaded in Melbourne and they were fantastic - and patient as we figured out where to put everything and how to rearrange our massive couch in a smaller space than our original house. Total professionals and fun guys to boot. Seriously, we have no hesitation in recommending this company - not a single wine glass was broken - one of our TV's arrived and didn't work but there was no obvious damage so not sure what happened there. But overall we have no complaints and wouldn't hesitate to use these guys again in the future. Highly recommend - thanks so much!
Carol Gillam
Received outstanding courteous service from Robina Removals with item delivered interstate as arranged. Nothing was too much trouble for the office staff and the pick up driver was polite and helpful. Highly recommend".
Megan Smith
Absolutely recommend booking with ALEX who was so kind and polite from start to finish. Alex coordinated the move and storage facility, going above and beyond to ensure the safety and care of my furniture. JASON and ROBBIE were my star removalists! This move was major ( 2 trucks and 10 1/2 hours work ) and some large furniture had to be transported down a winding staircase. They never stopped once to rest ( or breathe!) and their professional talent was phenomenal. My furniture and other goods were so carefully handled and perfectly loaded and unloaded. The care they took with my special pieces was exceptional and their organisation and loading onto the truck was nothing less than artistic. You guys and Alex are an attribute to the company!
Daniel Rhoades
Easy to deal with and professional team. Would highly recommend. 10/10
David Eaton
Quick and easy, top blokes too
Brett Palmer
Used twice now to move. No damage to our goods. Very efficient workers.
Paul Lahey
Great communication and very professional service from Sydney to Brisbane. I had to move few items and would definitely recommend Robina Removals for any job small or large!
Tanya Diamond
All staff from beginning to end went above and beyond more than once for me and I couldnt have done my interstate move without them. Thank you so much Robina Removals. A+++
Asanga
Great experience moving interstate with Robina. Will and the team were responsive and friendly throughout. Good value for late notice backload and all went smoothly with the move.
Jenny Taylor
Have moved 3 times in the last 5 years I am somewhat of an expert, this is how it should be, one phone call an agreed price and then the job is done ....without breakages or damage. Jenny
Kate Sammon
Would highly recommend Robina Removals. The office staff were really easy to communicate with and replied quickly to my enquires. The delivery staff were very efficient and proactive with moving our things to where we wanted them. This was the second time using them and would always use them in the future.
Jase W
A wonderful team from start to finish with Robina Removals. Both Paul and Paulo on the job were fantastic going above and beyond to help with all my belongs and Alex in the office with organising everything that was needed. Would definitely recommend Robina Removals and will also use them for any other jobs I have in the future. 5 Stars!
Mel Issa
Martin Williams
Robina Removals did a professional, friendly & thorough job for us with this move. From the office people to the guys who literally did the heavy lifting it was a low stress & efficient operation. Moving is a big thing & this team made it a lot easier for us with clear pricing, communication & a can do attitude which really worked for us.
Sam Duemmer
Did a fantastic job relocating our office, zero damages to any of our furniture, great service, would highly recommend.
Chloe J
Dan was so kind and had a positive attitude despite such a challenging move from GC to tweed. I appreciate being able to have a genuine removalist working with my belongings. Not to mention the sense of humour!
Deborah Anderson
I highly recommend this company for their exceptional professionalism, friendly service, and dedication to making the moving process seamless. Their team goes above and beyond to ensure an stress-free experience. Thank you for outstanding service I'm extremely satisfied!
Shell
I cannot recommend this company enough. If I could write multiple reviews, I certainly would. Lana in the office is absolutely the best, nothing was too much trouble for her and she worked around our circumstances. As for the removalist crew, Carl, Sam and Nathan were fantastic. Very, very efficient and friendly. If you're looking for a trustworthy and honest company with great people, use Robina Removals.
Alexander Parrish
We have been using Robina Removals for a few years now in the Film and Tv industry and they always come through with the goods. Respectful crew and great to work with. Could not recommend them enough.
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