Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
75,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2732) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
Angelo was so friendly, so helpful, would recommend l!
i could not speak more highly of Sharon. she went above and beyond, i couldn’t have asked for anything else.
Fantastic service, always go above and beyond and more than happy to answer questions. I’ll never use another company as I know 100% I get the best price and best service with muval. I highly recommend for anybody looking at moving inters...
Staff name Kelvin had been extremely helpful,he responded my question quickly and efficiently, It made my removal journey less stressful l. Thankyou
Carina assisted me nicely and answered all of my questions ??
Vince was most helpful, sorted my moving needs in a timely manner. I will recommend to use this service. Thank you
Vince had amazing customer service! Thank you so much for taking the stress out of moving :)
Booking was easy and straight forward. Vince was extremely helpful from start to finish. Highly recommend!
Jess @ was wonderful with her customer service.simply outstanding!! Would highly recommend Muval to find the best fit for your next interstate or intrastate move.
Had a great experience booking my recent move through Muval. I didn't realise end of year is a busy time for moving and couldn't get a booking through my usual guys. Found Muval on search and was given the exact time that I wanted. Was upda...
Alvin has been super helpful, always does his best to answer my questions and find the right solutions.
Jess was amazing. A great help, very professional and proactive.
JM was very helpful through the whole process and always replied to our queries effortlessly.
Win was so polite, professional, understanding and supportive. Win was so efficient and helpful and got my query and issue sorted and fixed within half an hour. I was extremely happy with my service from Win and it’s lovely to talk to som...
Alvin helped me with all of my questions. He was very nice, and explained everything well
Emman was super helpful booking in my move from Brisbane to Sydney and ensuring that the timings for pick up suited me. Appreciate the help!
Jay was extremely helpful and informative. Very easy to talk to. Helped look through different quote prices on the phone and was caring. Thanks Jay!
Jay is the man great customer service recommended talking to him if you can he will go over and Beyond to help
Anthony was nothing less of great in the help he gave me, changing from one state to another mid way through it all and every time we spoke he was always trying to help me out the best way possible, i really appreciated the effort he went t...
Bree was a delight and assisted in removing all the stressful components of moving. From arranging the property utilities to be connected. To organising removalests to contact myself. Was greatly appreciated.
What an excellent moving experience! From the initial and ongoing communication with Kelvin from Muval, to the removalists who were assigned the job! Luan, who headed the moving with his partner, was professional and efficient, with no time...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables.
If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day.
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
No, The moving company you book will load and unload the truck with a minimum of two professional removalists.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
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