Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
75,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2716) rating on Google reviews
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Our pick up and delivery from Perth to Adelaide went well without any issues. They were very prompt and communication was great!
— Andrea Mead
Alec did a great job on getting back to me several times with requested info and the job was completed quickly
Tanya you made my day! my move was so easy to organise and so quick during a real busy period for removalists. big weight off my shoulders, using muval again for sure.
Jay is the man great customer service recommended talking to him if you can he will go over and Beyond to help
Muval is fantastic to identify a suitable removalist. Moving is a hugely stressful time and moving heavy furniture in difficult conditions is a job for professionals. North removals and Muval were great to deal with and made the experience ...
Marc was very responsive to my needs and helped to sort out the best value for a multi house move.
Julius was an absolute pleasure to speak with and he made me breathe a sigh of relief at such a stressful time! Thanks Julius and thanks Muval. PS, give him a promotion!
Awesome experience, they really went out of their way to assist and find me the right solution, and communicated with me all along the way.
Thanks Win youre extremely patient and helpful over the phone, answering all my questions clearly and professional. Highly recommended Muval to anyone who needs reliable and caring movers. I truly appreciate her excellent customer service....
Kristy was really helpful in organizing an economical removalist at the last minute. Was very responsive throughout the process making it easier for me to manage by shifting.
Sharon provided exceptional service when we needed to move interstate from the Sunshine Coast to Melbourne. She went above and beyond to find us the best possible price, searching extensively to get us the greatest value for our money. Her ...
Great experience with Bree from Muval. She recommended the guys from Removal Brothers who were excellent. Prompt, careful, strong and nothing was too much trouble for them.
Customer service is top notch. Had personalised support the whole way through my move. Props to Dion for all the help :)
Rhea was very easy to deal with and made sure she was able to assist me with booking my move.
Glad to have Jay from moval assisting me with my move.
Ive just had the most stress free moving experience thanks to Mel at Muval. I had to organise and execute move in a short period of time, from Brisbane to outback Queensland, and with a number of stressful circumstances thrown in. I couldnt...
The agent I spoke to was very helpful and understanding. I highly recommend the service in assisting with removalist jobs.
Jay, is such a helpful and friendly staff. He makes my booking for the move so easy and interesting. He helps to reduce my stress for the move to interstate (Melb). Really a good staff for Muval to have. Will definitely contact Jay to help ...
Absolutely great service with a short turn around of time so close to Xmas. Mitchell went above and beyond, my heart is truly grateful
Thank you Jamahl for organising my interstate move. Very much appreciated. It went very smoothly and without fuss. Great to see you matched my move in a backloading job. Cannot fault your organisation and professionalism. Sam's NoLimits Rem...
Great service. Went with the second cheapest quote they provided (Total moving solution) which did a great job.
First time using Muval, totally glad I made the right choice. Assisted by Mitchell from the Muval team, everything went smooth from first to last comms. He was very responsive (calls & text) and helpful throughout the process, and even touc...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
To see the pricing, you will need to click on the link in your email. This will take you to our website where you can see your options.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
Yes, it can, as long as you notify us before booking your move.
All furniture items will be wrapped in heavy removalist quilted padding to best protect your furniture; Some removalists will also use shrink wrap as well.
The final payment must be paid five days before the nominated pickup date.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
Removalists Sydney