Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
Mitch Churi
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28k Followers
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3.5mil Followers
100% would recommend. Stress and hassle free, they were helpful and friendly. They actually cared and took the time to do the job right. Thanks so much.
— Craig Worsley-Grace
Easy to use, good communication, found a suitable and affordable removalist quickly. Many thanks to Chris for his help.
Kelvin was extremely polite, professional and helpful. He's an asset to the Muval team and I look forward to working with him in the future.
Carina was fabulous, explained everything in detail and when she saw both my partner and I reached out for a quote she used details from both of our requests and got us a great dea
Shaz, from Muval was absolutely brilliant and made the process of making our move interstate significantly easier and less stressful. Five stars!! Shaz goes above and beyond with her service and support and her years of experience in the in...
Really great service from Muval: the movers were extremely professional, caring and kind. Customer service was excellent it was easy to reach out for any queries or concerns. Overall, definitely recommend Muval for a stress-free move!
Asked for a quote, which we received promptly. The first and second quotes were too high. The service from Julius, however, was excellent.
Chat GPT led me down the rabbit hole of moving house interstates and Muval was spat out at me as a great option. After playing around online filling in there easy to follow guide and drop boxes for items required for travel. Here is where t...
Got me out of trouble with great support and professionalism when I needed a removalist urgently. Highly recommended.
Chris was of great assistance, prompt, polite and professional
Phone call was super easy to do and got all the information needed. The moving men arrived early and did the job super smoothly and quickly with no delays. Great manners. Would definitely use again.
Jamahl from Muval was extremely helpful and responsive to my request. He helped organise everything to work around my schedule and was thoughtful about my individual circumstances. Highly recommend Muval.
Muval and my rep Julius made finding and booking movers for my interstate move remarkably easy. It's the first time I've needed to book interstate movers and wasn't sure about how to manage all the different aspects (quality of services, in...
My experience with Mitchell at Muval was smooth and efficient and exceeded my expectations. Having left moving to the last minute , he promptly found the best deal an had my removal sorted 2 days out from moving day which removed the stress...
Worked with Mitch from Muval for a local move in Sydney back in 2022, and again in 2024 for an almost 2000km move in Queensland. He's been a star both times, quickly responsive and helpful as needed, and I'll gladly talk to him again when t...
Sam and Pepe were very nice guys who did a brilliant job moving our stuff into our place. Careful, fast and friendly. Thanks lads!!
Jay was very efficient and informative to help and ease the discussion of relocating and provided the best possible solution. Would highly recommend him in Muval.
Muval was a great service. Jay was really knowledgeable and the process was very smooth.
Easy, efficient and excellent! Thanks Sharon and Muval Team!
Fantastic customer service making moving easier no stress. Thank you Angelo!
Jay was fantastic to deal with. He answered all of my questions, provided useful information and I felt very comfortable using Muval as a result of talking with Jay
Tyson was very helpful and followed up with phone calls to check all was good. I would recommend Tyson in future
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.
Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.
We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:
- It maximizes the space available.
- A tight well-loaded vehicle ensures less movement and motion on the road/rail.
It is preferred if you or your representative to be present at the pickup and drop off.
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March - September you can leave it a little later, booking 2-3 weeks out.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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