Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
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Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
Insanely helpful. Clear, straightforward and kind. Thanks J.A.Y, much appreciated.
I have had the wonderful experience of using Jay at Muval for two interstate moves. jay is exceptionally helpful, very pleasant and uplifting to speak to. I would highly recommend talking to Jay for assistance with your next move. Thanks Mu...
Very easy to organise the move, multiple companies available, good communication, reasonable pricing. Julius was very knowledgeable and did a great job explaining the process and answered all the questions that came up during the process. I...
Very helpful, and patient with a difficult moving scenario, well handled by Rhea!
I have used Muval multiple times and theyve consistently deliveres on their promises. Their competitive pricing, clear communication and friendly customer service make every experience seamless. Alvin from Muval was especially helpful and a...
Excellent professional service and great communication. Many thanks
Move was organised with minimal fuss and happened on time on schedule and to the quote. Mitchell from muval followed up and kept me in the loop well.
Almost too easy! Fast response time, super friendly staff member (Karina i think was her name) who was very detailed and honest/realistic with times and prices and walked me through the whole process. I'm feeling really confident in the ser...
Rhea and the team at Muvsl were great. Great communication and always attentive to the job outcomes. Highly recommend them and the team in helping you move your precious items
Alec and the team at Muval were great, took the pressure out of the move. Made it easy and efficient, cost effective. Would definitely recommend them. This was my second time using Alex and Muval.
Jay has been helpful in arranging my booking. He is contactable and answered my questions clearly. I am looking forward to the move in a couple weeks. Thanks Jay
I moved home recently and needed removalists at fairly short notice, seven days later, to help us move within the Newcastle area. I called quite a few individual removalists and found it was hard to get someone at short notice. Muval was ea...
This is the second time Ive used Muval and both times Ive been very happy with the results. Liz was very helpful with questions and following up. They helped me find the cheapest deal (removalist were excellent, too). One tip for anyone rea...
Jordan from MUVAL was absolutely amazing! Went above and beyond for us! Thank you highly recommend.
Got the job done did not mess around loading and unloading. Very professional with a sense of humour.
Very easy to deal with an organise. Very professional service
Jay was absolutely fantastic! Great price, great discussion and just a good bloke to deal with. Feel comfortable the move is going to go well with his level of professionalism.
Jay has been a fantastic help for interstate relocation which became complicated by delays & requiring two interstate services over 6 months (due to my own personal reasons). Highly recommend.
They were actually very nice, moved everything very quickly and offered to help with setting up. 100% recommend
When I contacted Muval at the first time, they were very responsive and helpful. Every single issue I had, they calmly sorted out and informed me about the process. Thank you Jamahl the staff member that supported me and Muval
I stumbled across Muval whilst searching the web for removalists and am so happy I gave them a call as they were a pleasure to deal with. Mitchell from Muval was so incredibly helpful. He answered questions patiently and managed to get me t...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
No one expects that you keep the original box that your TV came in when you bought it. Most removalists can provide special TV moving cardboard boxes that can help to keep your TV safe and secure while being transported (make sure you enquire about this before your move day. Otherwise, you can protect your television by wrapping it in blankets and then wrapping that tightly in cling film. Finally, as a peace of mind measure, we recommend purchasing one of our affordable moving insurance policies to protect your most valuable possessions like your TV in case of an accident.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
The final payment must be paid five days before the nominated pickup date.
The first thing to do once you’ve moved into your new home is to check the house. Check out Chapter 4 of our moving house guide for a detailed outline of what to do after you move.
The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March - September you can leave it a little later, booking 2-3 weeks out.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.