Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Fast, efficient and friendly. The guys were fantastic will definitely recommend these movers to everyone. Extremely happy with our move.
— Tania Green
The removalists turned up on time, were professional, courteous and quick. Muval handled the logistics of the move beautifully. It was a stress free day thanks to them. Would highly recommend!
Alvin is really professional, patient and supportive. Best customer service experience ever! Thanks Alvin
Jay was an absolute delight to coordinate with, very helpful and attentive. The experience has been great and we found a good provider to do our interstate move. Thank you, Jay!
Booking our removalist with Win was an absolute breeze. She provided a very competitive quote for a weekend move and proactively took care of all the necessary details. She got back to me quickly and made the booking process incredibly easy...
Jay was very helpful and assisted me with finding great quotes for my last-minute move. The whole process was very easy and Jay was extremely friendly. Thank you
Jess and the Muval team were very efficient and very helpful, plus they got us a great price on our move. I would happily use again. Thanks
Very happy with their professional and friendly service.
Thanks Jay for the amazing help with getting the booking sorted you took some of the stress out of the move and was nice working through it with you!
Thank you Jess for your help regarding my move interstate. You were very easy to talk to and very responsive with communication!
I used Muval this week to organise to transport a few pieces of furniture between Australian cities. I am usually really anxious about these moves because they seem to big for most couriers and too small for furniture removalists. Muval gav...
Great communication, punctuality and considerate movers for a reasonable price point.
I had the pleasure of working with Kelvin from Muval, and I must say his service was outstanding. From the very beginning, Kelvin was extremely professional, patient, and attentive to detail. He took the time to gather all the necessary inf...
A huge thank you to Sharon for her 100% professionalism, support and caring approach, she knows the business, nothing was a problem. Sharon went above and beyond and made the transition extremely smooth with no stress. Look no further Muval...
Bree from Muval was very helpful, professional and prompt with organising my removalist. This is the second time I've used Muval and can always count on a smooth and efficient experience when needing to find the best movers whether intersta...
Great communication and prompt response from Kelvin who has been so helpful and making our moving process so much easier.
Rhea was amazing to deal with, she was patient to understand my requirements and helped me find the right quote and movers. Very efficient and kept me updated throughout the booking process.
Great service and very helpful. Completed my job quickly and efficiently!
Great experience all round and great communication from the initial phone call from Bree to Andres, our mover, texting us in the morning on the day with their eta. Andres and his partner did well keeping all our valuables safe and they took...
Julius was super attentive and gave excellent service, working with me on the specific needs for the furniture collection and delivery. Great options were considered and ultimately a low cost solution! Thank you!
Kelvin was so helpful in reviewing options and pivoting with new information and dates for our move. The process was very easy and clear
Was pleasure to deal with Lauren. Very knowledgeable and easy to deal with. Great customer service.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
Yes, all of our prices are GST inclusive.
This can be organised but will incur an extra charge.
We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:
- It maximizes the space available.
- A tight well-loaded vehicle ensures less movement and motion on the road/rail.
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
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Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
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Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.