Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
75,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2529) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
Kelvin has been extremely helpful throughout the whole booking process - very satisfied with the service
i could not speak more highly of Sharon. she went above and beyond, i couldnt have asked for anything else.
Julius was an absolute pleasure to speak with and he made me breathe a sigh of relief at such a stressful time! Thanks Julius and thanks Muval. PS, give him a promotion!
It was very quick and easy to organize my move to Melbourne, and the price for back loading storage was very competitive. Thank you, Jay.
We recently used Muval and truly had the best experience. From our initial enquiry with Bree who was friendly, knowledgeable and very helpful to the most awesome delivery guys. Hugo and Gus were honestly the happiest guys and nothing was to...
Great! Jay was great, friendly and easy to deal with
I have had the wonderful experience of using Jay at Muval for two interstate moves. jay is exceptionally helpful, very pleasant and uplifting to speak to. I would highly recommend talking to Jay for assistance with your next move. Thanks Mu...
professional and wonderful service, friendly warm staff and Sharon was amazing to deal with. Highly recommend
Dave was very helpful through the whole process and they were by far the cheapest price we found when looking for movers.
Jay was very helpful and assisted me with finding great quotes for my last-minute move. The whole process was very easy and Jay was extremely friendly. Thank you
Mitchell at Muval found great removalists for us. They arrived on time, worked quickly, treated our items with respect and were lovely to have around. Highly recommend
There was no update from the removalists. Nyasha from Muval followed up with the removalists to make sure that, there is a response and the goods are delivered
Moval did a fantastic job sorting out my interstate move and putting me in contact with the right people - very helpful!
Sharon was fantastic to deal with along with being very knowledgeable and helpful. I would not hesitate to recommend her to anyone seeking a removal service.
Sharon was amazing, she had me from stress and tears to relief and a smile. Her bright bubbly manner made the process a pleasant experience and Im very grateful thank you
Thanks, Sharon. Your brokering of quotes for our move was honest, transparent and very easy. Excellent communication skills. Very trustworthy.
They were actually very nice, moved everything very quickly and offered to help with setting up. 100% recommend
Jay is Very friendly great customer support and helpful with my interstate movement.
Thank you for all you assist in completing the booking.
Julius was a pleasure to deal with went above and beyond to help me organise a move for my son would recommend muval for all your moving needs
After trying a pack your own service and realising it would take 14 business days to deliver our furniture interstate, I set about looking for a company that could deliver next day. I requested a quote through Muval and was contacted by Jam...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
The first thing to do once you’ve moved into your new home is to check the house. Check out Chapter 4 of our moving house guide for a detailed outline of what to do after you move.
The final payment must be paid five days before the nominated pickup date.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
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