Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Fantastic service, always go above and beyond and more than happy to answer questions. I’ll never use another company as I know 100% I get the best price and best service with Muval. I highly recommend for anybody looking at moving interstate to contact these guys, I’ve used them twice.
— Natasha Gallahar
Had an amazing experience with Danielle at muval!!! She made such a stressful experience so easy for me. She was able to find interstate removalists at a reasonable price and with short notice!! Danielle was so personable and amazing I had ...
Kelvin has been extremely helpful throughout the whole booking process - very satisfied with the service
Easy to request a quote. We were provided with all the information to help use with the move like insurance options to choose from what works for us. We had no damages
Excellent service of Julius! I give my highest commendation to him.
Prompt and attentive help from Mitchell to organise our move! We received help to find a mover and got clear, consistent communication about pricing and bookings through Muval.
JAY was very helpful with organizing our chosen removalists. Very happy with his efforts.
From the moment my call was taken all of my house moving requests were handled efficiently and professionally. They also sent an email detailing everything discussed with the quote after making the booking. I would strongly recommend Muval ...
Very happy with booking process, responsive, fast s added helpful communication.
For a move that was an anticipated to be stressful, the process was easy, kind and quick. Shoutout to Bree who made the entire thing so stress-free! Im very happy. My trust in removalists services have been reinstalled.
Shaz has been absolutely amazing and so helpful. She went above and beyond, was very professional and friendly, very knowledgeable and extremely competent and capable, responded very quickly to my requests and questions and kept me up to da...
Sharon was very efficient and helpful in arranging our move, making the arrangements less stressful
Kelvin was extremely polite, professional and helpful. He's an asset to the Muval team and I look forward to working with him in the future.
Shaz went over and above, helping me with a difficult interstate move. She took care of all the stressful details and regularly checked in with me, even on her day off! She was efficient, kind and thoughtful, many thanks Shaz :-)
My daughter Gillian had a very pleasant experience with Dion, who helped her make booking so easy and was able to provide answers to all the concerns/questions my daughter had. Definitely recommend Muval for your moving needs!
Mitchell helped me when my removalist was a no show at the last minute. He was very helpful and understanding.
Had wonderful service from Sharon, she was very informative and really took the time to find us the best quote
Sharon was so helpful and efficient, enabled me to book with no fuss at all. Highly recommend
I called a long list of removal companies to quote on a job at a reasonable rate. I was left feeling completely frustrated. I then called Muval who made a huge effort to come up with a viable solution. They provided several options, which s...
A+++++++, amazing really helpful organised removers very quick
Jay has been really helpful and informative. He always takes the time to explain everything clearly and answer all our questions in detail. We truly appreciate his support and professionalism.
I was very happy with the service provided by Muval, they helped ensure my move went smoothly and stress-free.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
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