Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
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Our pick up and delivery from Perth to Adelaide went well without any issues. They were very prompt and communication was great!
— Andrea Mead
Jay was amazing and gave me the most competitive quotes, and his great customer service made me sign up with Muval even though i had another offer
The girl who i dealt with the entire time was named Jen and she couldn't have been nicer. She was fantastic with everything. She definitely made moving so much easier for me, I would have been list without her professional, courteous and he...
Jay was fantastic to deal with. He answered all of my questions, provided useful information and I felt very comfortable using Muval as a result of talking with Jay
Tyson from Muval was great to deal with. He was knowledgeable, prompt in his responses, and always very friendly to speak with. Thanks for your help, Tyson!
Muval was amazing. I had the pleasure with getting paired with Danielle from muval. She was so sweet and went out of her way to make sure my move went as smoothly as she possibly could. She felt like a person I could genuinely talk to and w...
Jay was very helpful. Excellent communication and customer service.
Bree organised a removalist for my move. She was very helpful, fast and responsive. Would highly recommend!!
Great experience all round and great communication from the initial phone call from Bree to Andres, our mover, texting us in the morning on the day with their eta. Andres and his partner did well keeping all our valuables safe and they took...
We booked through Muval last minute and they quickly got us a quote. A positive experience.
I had an excellent experience moving with Muval. The movers were quick, efficient, and friendly. Also, Rosie who helped me over the phone and by texts was very helpful, friendly, and professional. Overall everything was great.
I had a smooth and easy moving experience thanks to Bree (Muval) and Michael and his team (Bet removilists) Will not hesitate to book again and have recommended to family and friends.
I was a bit dubious about using Muval but it was the best decision ever. Kristy was a total legend and made everything smooth and easy. Totally recommend using Muval for your next move. The removalists Kristy arranged were great fast and go...
Did a moving house query with these guys, had a customer service lady named Tanya, who was super helpful, polite, and did everything she could to cater to my needs. A great company, and great staff. Will be my go-to for moving items hencefo...
Spoke to Brittany Collier regarding moving in January . She was very professional and obliging. Was very informative about the different services and advised that it was very busy the week I needed to move. She sent out a few removalist tha...
Recommended. I called at short notice and Julius was able to find me a slot, was helpful and understanding to my situation.
Anna was amazing at helping me find a cheap ($280 compared to $450 average I was getting), friendly and efficient removalist's from Jim's movers.
Jay was amazing and looked after me! Great job mate
Rhea was excellent as helping me organise my move. Efficient, friendly and calm. Highly recommend her and Muval
Alvin was very very helpful! I was helping my sister with a last minute move, and he was so accomodating and understanding. Would definitely use them again in the future!
Went with Muval after searching for a good moving company. I was contacted by Mitchell who was very friendly and personable, he really made me feel like a human and not just another customer. Their rates were pretty decent when compared to ...
Very pleased with the service provided by Kelvin from Muval. The entire process was well managed and all those involved were efficient, friendly and polite. Highly recommended!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Yes, it can, as long as you notify us before booking your move.
The packing service is not included in our standard pricing. Please check with our support team to get a quotation.
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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