Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
40,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary insurance cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 40,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (1146) rating on Google reviews
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100% would recommend. Stress and hassle free, they were helpful and friendly. They actually cared and took the time to do the job right. Thanks so much.
— Craig Worsley-Grace
It was easy to book and the service was excellent. All the team very friendly and the people moving the things were careful and friendly too.
I cannot express how impressed I am from the first phone call. I felt more confident that my furniture would arrive safely. Shaz & Kylie had communicated with me regularly on the process. Thank you for your patience & understanding, your bu...
I was really happy with SafetyRemoval who did my move and Muval for arranging everything from the start!
Sharon is just wonderful. She made me feel confident that she could help me with my removal request, and came back to me so quickly. Based on recent experience in trying to arrange a removalists, Sharon made it so easy. A million thanks.
Super friendly. Super professional and informative. Thank you for making my move easier.
I called Sharon in an absolute flap yesterday because the people I had booked had changed the date on me for my interstate move. Sharon managed to not only calm me down, she managed to come back to me and helped me find a truck exactly what...
Kirsty was incredibly helpful and prompt when I required urgent assistance.
Our quote for our interstate move with Muval was exceptionally good value compared to another quote. Lauren is simply amazing to deal with, she walked us through the whole daunting process, her patience with my 101 questions is incredible. ...
Muval made my recent move - even though a short one - a much easier process. The boys on the crew worked hard all day. Thanks
Muval (and Bree's great communication) made it very easy to find and compare movers, and then book a mover for my require date. Would recommend using their service :)
Great customer service! Answers all my many questions quickly and easily via text! Has been a great service so far. Would definitely recommend!
Shaz at Muval was great at finding the best deal. Friendly and professional. Made the whole experience a lot less stressful.
I would like to express my sincere appreciation for the exceptional service provided by Bree from Muval during our relocation. Bree demonstrated a high level of professionalism, efficiency & a genuine commitment to ensuring a smooth & stres...
I have had the experience with receiving the quotes, he was very kindly explained everything and very well quick responsive everytime to help to make the decision, because of my situation, I couldn't proceed with him, but I am very happy wi...
Mitchell was supportive in helping us to choose right removalist. He was patient with us during booking and followed up to make sure everything was as it was planned.
I found that the removalist's were exceptional for my relocation.
Mitchell was very responsive and helpful during the booking process. Consistently followed up and made sure we were set. Muval in general is a great place to start when planning a move. We've used them twice now.
Sharon from Muval helped me move interstate Brisbane - Perth. Got the best price and good removalists either side to help with the moving. Simple and easy to work with.
Shaz is a pleasure to deal with, she took all my stress away by organising my interstate move. Kept in touch along the way and made sure everything was fine my end. Definitely recommend Shaz and Muval for any moving needs
Incredible service! It has taken the stress out of things for me.
A very professional and personalised process that made a difficult job easy.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
The first thing to do once you’ve moved into your new home is to check the house. Check out Chapter 4 of our moving house guide for a detailed outline of what to do after you move.
To see the pricing, you will need to click on the link in your email. This will take you to our website where you can see your options.
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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