Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Survivor Contestant
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Eileen Cassidy
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219k Followers
Amanda Serafina
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11k Followers
Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
Anthony was great at communicating everything and following up
Rhea was extremely helpful, kind and patient with me asking lots of questions. She was personable and friendly also. I was relieved I was talking to the right person who could solve my issues. Thanks Rhea!
I recently had the pleasure of dealing with Rhea from Muval's customer service team, and I must say, she provided an exceptional experience. Rhea was incredibly helpful, professional, and efficient in assisting me with my removalist booking...
I have no complaints of my experience with muval, they gave information i required and followed through, from beginning to end, company used was efficient polite, respectful. Thank you muval.
This is an amazing service. Not only did I receive a response really quickly, they called when they said they would and were so helpful and patient. Thank you Liz! You made our move so easy and simple without breaking the budget.
Muval were very efficient and helpful. My interstate move went very smoothly. I will happily use Muval again.
Thx to mitchell from muval for help with organising move booking, which went as planned.
Very pleased with the professional service from Muval who hired Arega to send 10m3 for us to NSW. Thanks Shaz!
Anthony was fantastic to deal with! Communication was fantastic.
Muval were responsive and recommended a mover that fit into our timeframe and budget. Very happy with the service.
Great customer service from Mel @ Muval and Rham transport company highly recommended this business my stuff arrived in great condition And very friendly truck drivers too well done guys and thank you soooo much.
Liz was an absolute gem! She was so kind and helpful; she made everything so easy to understand and was super clear on the costs and considerations - no hidden anything! :) It really took the stress out of finding a removalists I could rely...
Highly recommended, top before and after service, it's a pleasure to move home with muval.
Great having conversation with Jay from muval he was very good with adjusting to our requirements it was great booking with him
Muval and Julius have been so helpful with organising a last minute move from Brisbane to Tasmania. Highly recommend
I moved home recently and needed removalists at fairly short notice, seven days later, to help us move within the Newcastle area. I called quite a few individual removalists and found it was hard to get someone at short notice. Muval was ea...
I had a great experience with Muval! Even though it was short notice, Mitchell ensured that he made the process easy and efficient for me while he found a suitable removalist. The move went fantastically. Mitchell constantly reached out to ...
Mitchell was supportive in helping us to choose right removalist. He was patient with us during booking and followed up to make sure everything was as it was planned.
Was great to deal with. Took the hassle out of comparing companies when there is already so much to think about
Great communication and very helpful offering insights throughout the process :)
I've used muval multiple times to book removalists and they've always been very responsive and competitively priced. My most recent booking with them, the removalists unfortunately left some damage (which understandably happens) and muval w...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
The packing service is not included in our standard pricing. Please check with our support team to get a quotation.
The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March - September you can leave it a little later, booking 2-3 weeks out.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
No one expects that you keep the original box that your TV came in when you bought it. Most removalists can provide special TV moving cardboard boxes that can help to keep your TV safe and secure while being transported (make sure you enquire about this before your move day. Otherwise, you can protect your television by wrapping it in blankets and then wrapping that tightly in cling film. Finally, as a peace of mind measure, we recommend purchasing one of our affordable moving insurance policies to protect your most valuable possessions like your TV in case of an accident.
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
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