Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Super helpful. Took the stress out of moving. Organised reliable movers, movers had great communication. Prices were upfront. No hidden costs.
— Paul Clarke
Easy to organise the move via Muval, Kelvin was very prompt and helpful.
I was initially dubious about using Muval to source removalist pricing for me as I had been virtually ignored by a similar agency BUT I was very happy with the speedy response and pricing options Muval provided. Sharon at Muval was super ef...
I Called @Muval requesting an immediate move, Tanya delivered within minutes, the 2 x blokes were professional, communication was open, my properties were handle with care without damage to and fro. Loading and offloading was seemless and t...
professional and wonderful service, friendly warm staff and Sharon was amazing to deal with. Highly recommend
Shaz is amazing and has helped calm nerves for the interstate move of my mum.
Bree was very responsive and helpful in finding a moving company for me to move on a public holiday weekend. I appreciated Bree's advice and professionalism! Thanks
Sharon at Muval went above and beyond in trying to answer my needs with my move from Perth to Sydney. In the end I went with another company only because all of my specific needs were met. This decision did in no way retract from Sharon and...
Jay was incredible!! He was so helpful and made sure to get me the best value!!
Dealt with Nyasha who was efficient and very professional in finding a solution to my transport challenges. Best was the communication not only with Nyasha but then with the transport company took the job. They kept me updated during the wh...
Jay did an outstanding job in arranging a removalist for our move from Melbourne to Sydney, all during the challenging Christmas break period. His dedication to finding a removalist that fit our budget helped us a lot during the busy season...
Was pleasure to deal with Lauren. Very knowledgeable and easy to deal with. Great customer service.
Jess and the Muval team were very efficient and very helpful, plus they got us a great price on our move. I would happily use again. Thanks
I was a bit hesitant about using this service, but after contacting a few different movers directly for quotes (yikes), and also seeing all the positive reviews, I gave it a shot. JM was great; very friendly and helpful. The actual movers t...
Rhea was an absolute gem to work with during my move. Patient, efficient, and full of good humourshe made what couldve been a stressful process feel surprisingly light. I kept forgetting items (like my outdoor 7-piece setting and my bike!),...
Helped sorting out one of the many difficult task with moving easy! Thanks a lot to the staff I worked with. She was very professional and got things organised with ease.
Went with Muval after searching for a good moving company. I was contacted by Mitchell who was very friendly and personable, he really made me feel like a human and not just another customer. Their rates were pretty decent when compared to ...
Super star removal did a very good job with moveing my house even though i had big items the made it look easy highly recommended
I did not end up hiring the removalists, but the quoting experience and the customer service I received from Anthony at Muval was fantastic.
Incredibly quick to find us a booking with removalists. Made moving on very short notice feel like a breeze. Were very clear about the process and costs involved which meant no unwanted surprises when the time came to actually move. Will de...
A great service provider who did my job very easy! Picked an efficient transport and Mark was a very good communicator during the process! Much appreciated and thank you Mark!
Julius was helpful and patient when I tried to give him information about our furniture. He is very professional and he has good communication skills.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
A cubic metre is 1m x 1m x 1m. A full-sized container size is 38m3.
Truck sizes vary from 20m3 to 70m3 and sometimes 100m3.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.