Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2529) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
Rhea was very helpful on the phone! Took the stress out of the move
Very helpful with information and process, however chose not to proceed
Amazing service provided by Muval! Dan has been so helpful throughout the entire process and successfully booked us an interstate move with Armstrong removals. Very competitive price and our stuff was in immaculate condition when it arrived...
Jay from Muval has been super helpful throughout the process from the beginning. I will come back to update on my experience after the move is done. I got assigned to No Limits Removalists, lets hope they will do amazing job like Jay has do...
Julius was very helpful and responsive throughout the whole process, very happy with the service and would use again
Rhea and the team at Muvsl were great. Great communication and always attentive to the job outcomes. Highly recommend them and the team in helping you move your precious items
I recently used Muval for my move, and I couldnt be happier with the service! From the first phone call to the final delivery, the team was professional, punctual, and incredibly efficient. They handled all of my belongings with great care,...
Had a chat with Karla regarding my move to Melb from Syd. She was really nice in explaining hows everything is going to be done. She was professional and easy to deal with. Would recommend Karla to my mates.
Great customer service, friendly, on time, hard working and took great care of everything. Top notch.
I worked with Julius by phone and it was a very good experience. He was patient, understanding and helpful.
Easy to organise the move via Muval, Kelvin was very prompt and helpful.
I only dealt with Anthony & he was exceptional. He followed up on all my queries & was always extremely polite. I didnt use Muval to move Interstate as I couldnt be in Melbourne to accept delivery at the time my items arrived. I would defin...
I used Muval to move from the Ryde area to the Hills area (Sydney). Grace provided excellent customer support and communication, and prompty answered any questions I had. She also kept me updated with the mover's time and details througout ...
Booking with Ken from Muval furniture removalists was a fantastic experience. The team provided excellent customer service, showing professionalism and understanding throughout. They were fast, efficient, polite, friendly, and incredibly he...
Julius was super helpful - he gave me a great quote, answered all my questions and I was happy to proceed with the booking over the phone. Very happy, thank you
Very easy to organise the move, multiple companies available, good communication, reasonable pricing. Julius was very knowledgeable and did a great job explaining the process and answered all the questions that came up during the process. I...
Had the pleasure of dealing with Shaz, absolutely legend was able to assistance with all my enquiries and organising the move for me with the dates I provided
Excellent moving service. Grace from Muval guided through the moving process efficiently. Recommended for a hassle free moving!!!
Easy and convenient process and I would highly recommend using this service.
This service took the guesswork out of selecting a removalist. We had a heavy table and desk to move. They found a provider that could do the job, and when that provider had to pull out they quickly found another. When there was a change of...
Bree was a delight and assisted in removing all the stressful components of moving. From arranging the property utilities to be connected. To organising removalests to contact myself. Was greatly appreciated.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
It is preferred if you or your representative to be present at the pickup and drop off.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.