Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
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Our pick up and delivery from Perth to Adelaide went well without any issues. They were very prompt and communication was great!
— Andrea Mead
Spoke with Jay and he has assisted me before with my last move. Safe to say he is the BEST and most helpful consultant. From the start of your moving journey to the very end, connecting utilities etc- he will guide you through every single ...
I wasn't able to book my removal through Muval as I made direct contact with one of the companies that quoted however Brittany was the case worker who looked after my quotes and she was very professional and helped out wherever she could at...
Most amazing delivery company Ive ever used!!!! No obstacle was too big for the team and details were sorted out with seamless and professional detail! Personal contact rather than hours spent on hold and continual updates sent through. Sen...
I found Marc at Muval to be very efficient with discussing and sorting out my options with the quoting and booking for my move.
I have received great remote assistance from Grace to help me book the truck for my moving arrangements. Grace has been very polite, helpful and efficient. She has made this process so much easier. I will have my moving date at the end of t...
Great experience. Professional, on time and quality service. Took great care of our things.
Connected me with very professional, efficient, and cost effective movers. Would recommend.
Karina was very helpful. Top notch customer experience!
From the start to the end - I was pleasantly surprised with the level of personal service and professional due diligence of Muval in following up my queries. They were transparent in their service offering and promptly followed upon my quer...
Excellent moving service. Grace from Muval guided through the moving process efficiently. Recommended for a hassle free moving!!!
Using Muval saved me so much time and effort. Marc was extremely helpful narrowing down options to 3 and ensuring we could meet the deadlines and complexities for our move. Highly recommend and would use again.
Excellent customer service, friendly and helpful. Would highly recommend.
Jay was very helpful in organising the move and setting up the process. Highly recommend
I got a trouble with one of awful removalist not on time pick up and hard to contact with them However Muval and Denielle very helpful for me sort of my situations. Thanks to Muval Thanks to Denielle.
Alvin is really helpful, and would recommend Muval. Thank you
Very pleased with the service provided by Kelvin from Muval. The entire process was well managed and all those involved were efficient, friendly and polite. Highly recommended!
I called a long list of removal companies to quote on a job at a reasonable rate. I was left feeling completely frustrated. I then called Muval who made a huge effort to come up with a viable solution. They provided several options, which s...
Fantastic service, always go above and beyond and more than happy to answer questions. Ill never use another company as I know 100% I get the best price and best service with muval. I highly recommend for anybody looking at moving interstat...
Anthony was very attentive and always politely followed up on emails. Highly recommended.
Very pleased with the movers we had, super efficient. Had a bit of a challenging space to get some of the furniture in through the front but they did a great job at working it out. Definitely helped take some of the stress out of moving.
I recently had the pleasure of dealing with Rhea from Muval's customer service team, and I must say, she provided an exceptional experience. Rhea was incredibly helpful, professional, and efficient in assisting me with my removalist booking...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:
- It maximizes the space available.
- A tight well-loaded vehicle ensures less movement and motion on the road/rail.
Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.
No one expects that you keep the original box that your TV came in when you bought it. Most removalists can provide special TV moving cardboard boxes that can help to keep your TV safe and secure while being transported (make sure you enquire about this before your move day. Otherwise, you can protect your television by wrapping it in blankets and then wrapping that tightly in cling film. Finally, as a peace of mind measure, we recommend purchasing one of our affordable moving insurance policies to protect your most valuable possessions like your TV in case of an accident.
If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables.
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
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