Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
So far my experience with Muval has been very positive. Julius was friendly, courteous and patient on the phone*, while he explained about the quotes he had gathered for me for my move down south. I knew the move would be expensive, but am ...
Great service from Jay in booking the service and providing options to suit my needs. Thanks Jay
Kelvin from Muval was really helpful in helping find the best removalists for me. Given I was moving from one 3rd floor apartment to another, he found a small removalist who didn't charge stair fees - saving me hundreds of dollars (and I ne...
Best Company in Auz!! I can not speak more highly of this team! I will recommend Muval to everyone I know. . Jess was amazing in the whole process and walking me through each step, keeping me stress free.. Was really happy with the price. A...
Review for Carina! I recently had the pleasure of working with Muval for my move, and I cannot express enough how impressed I was with the service provided by Carina. From start to finish, she exemplified professionalism, efficiency, and a ...
I want to say a big thank you to the team at Muval who looked after my moving house in a very short timeframe. I lived in my old place for 8 years, no need to mention how stressful moving house is for anyone, but as a solo resident, I had 5...
Dealt with Nyasha who was efficient and very professional in finding a solution to my transport challenges. Best was the communication not only with Nyasha but then with the transport company took the job. They kept me updated during the wh...
Booking with Muval was very easy. Unfortunately one of the moving companies that didn't accept the job decided to contact me and tried to get me to change the dates and confused me, and that led to a whole mess. The moving company that did ...
Muval has been incredible. From start to finish Lauren guided me through options and gave me a price lower than anything I had been quoted. They have checked in on everything to make sure we are all set for the move, communication has been ...
Win is an amazing person to work with and very accommodating!
A+++++++, amazing really helpful organised removers very quick
Maryos from super GM helped my partner and i move today, Really quick and careful, made sure to not damage any items or furniture. Highly recommend him for moving.
This is the 1st time I've used Muval whose services came recommended by a friend. It's been a really good experience that made organising our interstate move so much less stressful. Lauren was attentive, she listened to what we needed and o...
Im happy with the service of Sir Kelvin. Very accommodating and considerate. Thanks for assisting me on my queries.
Awesome experience Jay was super helpful and he even had to persevere while we had multiple phone disconnection so cheers.
Carina called within 15 minutes of me submitting an inquiry and helped me through the booking process. She was extremely helpful, provided everything I would need to know about the movers I was booking, and also called back to confirm with ...
Absolutely great service with a short turn around of time so close to Xmas. Mitchell went above and beyond, my heart is truly grateful
Alvin was fantastic and very helpful in booking our move for us. Thank you.
A couple of weeks ago the two Raphs at Prime helped me move to my new place. They said theyd make me happy and they werent wrong. They took extra special care of me and did a quick efficient job. Id recommend to anyone.
Lauren was very quick to get back to me with options and was able to answer any concerns that I had - very polite, super friendly, and professional!
I had a very positive experience. Nothing was challenging at all and once I dropped off my furniture, I didnt have to think about it again Sharron was great to work with and handled all of my questions and stepped me through the process sea...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
This can be organised but will incur an extra charge.
Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables.
The final payment must be paid five days before the nominated pickup date.
No one expects that you keep the original box that your TV came in when you bought it. Most removalists can provide special TV moving cardboard boxes that can help to keep your TV safe and secure while being transported (make sure you enquire about this before your move day. Otherwise, you can protect your television by wrapping it in blankets and then wrapping that tightly in cling film. Finally, as a peace of mind measure, we recommend purchasing one of our affordable moving insurance policies to protect your most valuable possessions like your TV in case of an accident.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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