Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2716) rating on Google reviews
Eileen Cassidy
Model
219k Followers
Tilly Jac Smith
Model
116k Followers
Sarah Czarnuch
Model
128k Followers
Michael & Martha
Married At First Sight
1mil Followers
Amanda Serafina
Digital Creator
11k Followers
Bridget Hustwaite
TV/Radio Presenter
67k Followers
Mitch Churi
TV & Radio Presenter
28k Followers
Zoe & Benji
Host & Athlete
266k Followers
Daisy Richardson
Survivor Contestant
21k Followers
Jayde Heiser
Model
199k Followers
Super helpful. Took the stress out of moving. Organised reliable movers, movers had great communication. Prices were upfront. No hidden costs.
— Paul Clarke
I have paid for the moving but the move is yet to come so I dont know what will come of it. I can update when things are done. However, Julius from Muval has been super helpful in making arrangements and prompt communication so far. The fiv...
Elly was very professional and friendly and she did find me a very good removalist which my husband and I were very happy about. I absolutely recommend anyone who needs a removalist to contact Muval.
I'm a first time interstate mover and I'm happy I chose these guys. Best customer service and a smooth process! Kevin was really proactive and friendly in guiding me through what I needed to do. Fast and no hassle. Even helped me find the m...
I've used them for my last two moves, excellent customer service and always have reasonable quotes to select from. Very thorough with the relocation, including additional services and insurance. Definitely recommend LJ and Jane as consultan...
Muval and my rep Julius made finding and booking movers for my interstate move remarkably easy. It's the first time I've needed to book interstate movers and wasn't sure about how to manage all the different aspects (quality of services, in...
Rhea was extremely helpful in finding a next-day removalist for interstate transport within my budget.
The booking staff was extremely helpful and accommodating.
I have received great remote assistance from Grace to help me book the truck for my moving arrangements. Grace has been very polite, helpful and efficient. She has made this process so much easier. I will have my moving date at the end of t...
When booking my transport from Sydney to WA I found Muval to offer me a good rate however the professionalism I encountered with Sharon was the prime reason for choosing this company. When the back loaders requested a change of transport da...
Julius was super attentive and gave excellent service, working with me on the specific needs for the furniture collection and delivery. Great options were considered and ultimately a low cost solution! Thank you!
Very easy to use. Good communication. Had the move sorted in minutes, no problems. Theyll be my go to when I move again
Julius was absolutely wonderful and went above and beyond to assist me! He is very proactive as well as being super efficient with excellent communication!! I would 100% recommend Muval & of course, the lovely Julius - he made the experienc...
Thank you to Bree for her wonderful customer service, organisation and information provided from moving out to moving into a property. I would like to extend my thank you to the No Limit Removalists group for helping me with the move. They ...
I couldnt recommend using Shaz at MUVAL enough. She has helped me with 3plus moves and has been amazing. Always getting me the best price and most suitable option. Shaz has made our moves so much easier
Carina went out of her way to help me. Friendly, professional and understanding.
The agent I spoke to was very helpful and understanding. I highly recommend the service in assisting with removalist jobs.
The service was fantastic, the staff member who looked after me followed up every step of the way and nothing was too much trouble. Took one less stress out if moving ..and the removalists they organised were also brilliant,personable and p...
Had a great experience booking my recent move through Muval. I didn't realise end of year is a busy time for moving and couldn't get a booking through my usual guys. Found Muval on search and was given the exact time that I wanted. Was upda...
Sharon was extremely helpful and friendly. She was quick with getting back to us and really took our needs into consideration. Although we didnt end up using a removalist in the end, Sharon was wonderful and I would highly recommend using M...
Maryos from Super GM was great, very fast and looked after us well.
The Team from Muval made our move so easy, they found us a super good removalist and new internet connection
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
This can be organised but will incur an extra charge.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
Our top tips and tricks for moving
Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
What is a Cubic Metre?
This is the MOST important equation you need to know to make sure you are getting the best deal when moving house or office…
Tips for moving house in the rain: do removalists still operate when it’s raining?
The answer is yes - removalists still operate when it's raining with a number of exceptions. We've added our tips and key things to consider when moving house in the rain below.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.