Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
Rhea was very helpful and patient with my enquiry and helped me book. Excellent customer service, very responsive with call backs and helped make the whole experience easy to manage
Great experience from booking with LJ to then using confidence pro movers, Luciano, Jonathan & Matthew were a pleasure to deal with!
So glad to have come across Muval when I was looking for moving home. Bree assisted me very well and was able to connect me with the best moving professionals. The move was fantastic, quick and easy. Very professionally done with care and c...
Hayley at Muval provided me with an extremely reasonable quote within 10 minutes. She was available to answer all my questions and always responded within minutes. Muval took all the stress out of finding a freight company, I was grateful t...
Lauren was amazing with all her support during this process. It can be pretty overwhelming during a move process, Lauren made the organisation and steps as easy as possible. She was very responsive in amending dates and suiting our needs. H...
Great service and knew how to help me. Would use again in future
I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements ...
Really easy to use service - and has me well organized in advance for my move.
Dion and the team at Muval were really easy to deal with. Easy to organise and took the hassle out of organising. Would highly recommend
The booking process with Muval was very easy and straightforward. Everything was clearly explained, the communication was smooth, and I felt confident confirming my interstate move. Rhea was patience and friendly.
Great service! Alvin was super friendly and helped find great removalists and organised everything. I was overseas at the time of booking & stressing about getting something booked in last minute, and he made it easy by being flexible with ...
Easy to book with less cost, more safe and no tension service. Get $100 cash back when I used myconnect to connect my utilities by Muval. So happy and recommend my friends to use Muval.
Jay was super helpful. Process was easy and the movers were great
I'm so glad we used Muval for our recent interstate move, it made the whole experience easy. The customer service (Alec) was so helpful and attentive. He found us the best way of moving our items for the best price. Khan Transport were also...
I moved at a super stressful time from ViC to ACT and Adam from Muval was awesome. Friendly, responsive, helpful, made it all easy. Thanks Adam for being so thoughtful and professional - and for being a lovely human being.
I have had the wonderful experience of using Jay at Muval for two interstate moves. jay is exceptionally helpful, very pleasant and uplifting to speak to. I would highly recommend talking to Jay for assistance with your next move. Thanks Mu...
Vion provided a good service and addressed all my concerns effectively. Hoping for the final move to go well!
Almost too easy! Fast response time, super friendly staff member (Karina i think was her name) who was very detailed and honest/realistic with times and prices and walked me through the whole process. I'm feeling really confident in the ser...
Carina -- agent assigned for my move was very professional and ensure your are in her good hands. Most importantly it will be the same person that will be dealing with during the entire experience. Hope all movers/service provider to have t...
They did a wonderful job at arranging a high quality Removalist. Made moving so much easier, thank you!
Absolutely great service with a short turn around of time so close to Xmas. Mitchell went above and beyond, my heart is truly grateful
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
A cubic metre is 1m x 1m x 1m. A full-sized container size is 38m3.
Truck sizes vary from 20m3 to 70m3 and sometimes 100m3.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
No, The moving company you book will load and unload the truck with a minimum of two professional removalists.
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
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