Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
The removers were on time professional and efficient. Great service
Movers came right on time and were very efficient. They finished everything within time I expected. They are expensive but quality is of high standard too. Just make sure that you are prepared with everything when they arrive so things can ...
Easiest move so far and the guys were courteous and professional
Muval costumer service is great, quick and responsive.
Rhea was extremely helpful. Made the whole thing very easy
Communication was smooth, very patient, and the service was excellent.
Ive used Muval several times: its a good service. They dont do the move as such but coordinate the logistics. Bear in mind theres quite a number of moving parts with moving and each time Its been as painless and cost efficient as it can be....
I was very impressed with the information, advice and service provided by Carina at Muval. I am still in the middle of moving but I know I can contact her at anytime if needed. It is so important to have this contact during a very stressful...
very patient to answer all inquiries being raised. pleasant experienced. good customer service.
Using Muval saved me so much time and effort. Marc was extremely helpful narrowing down options to 3 and ensuring we could meet the deadlines and complexities for our move. Highly recommend and would use again.
Rhea was very helpful and patient with my enquiry and helped me book. Excellent customer service, very responsive with call backs and helped make the whole experience easy to manage
Overall I couldn't be happier with Muval and TMS. They gave me no issues at all and everything went smoothly. Their communication was great, always showed up on time, packed safely and efficiently, no damage to anything, delivered and unloa...
Mural was a pleasure to deal with when helping me with my recent move. Bree was incredibly helpful, making the move much less stressful than it would have otherwise been. I would use Muval again 10/10, even just for the great customer servi...
Maryos from super GM helped my partner and i move today, Really quick and careful, made sure to not damage any items or furniture. Highly recommend him for moving.
Jamal provided excellent customer service with my removalist needs. He was able to take the hard work out of my schedule and find the best solution for my move to Melbourne, this took less than 20 minutes. I also requested vehicle transport...
Easy to request a quote. We were provided with all the information to help use with the move like insurance options to choose from what works for us. We had no damages
Awesome experience, they really went out of their way to assist and find me the right solution, and communicated with me all along the way.
I found that the removalists were exceptional for my relocation.
My experience with Muval has been exceptional!! My initial phone call with Mahdi from customer service was fantastic. He was so friendly and really helped me out on cost regarding my move. Very professional well mannered person who I though...
Great communication from phone via staff, my main communication was with Alvin, he was great at explaining everything and arranging all the necessities. Made things very simple
Jay was super helpful with booking a removalist. He was flexible and catered to my change of moving date, and got me an amazing deal. I highly recommend him to help you with your next move!!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
This can be organised but will incur an extra charge.
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
All furniture items will be wrapped in heavy removalist quilted padding to best protect your furniture; Some removalists will also use shrink wrap as well.
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