Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2603) rating on Google reviews
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Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
Thx to mitchell from muval for help with organising move booking, which went as planned.
Jay is the best! He was extremely helpful in booking my interstate move. Thanks
So helpful and made the whole transition so less stressful. Highly recommend
Sharon was so helpful and efficient, enabled me to book with no fuss at all. Highly recommend
Thank you Alvin. It was great talking to you, thank you for the advice. Keep up the good work.
Jordan is your man, if you need someone reliable, responsive and professional, he helped us finding the best solution to transport our furniture from Victoria and Queensland during all lockdowns.
Lauren was very quick to get back to me with options and was able to answer any concerns that I had - very polite, super friendly, and professional!
Muval were great to use and put forward strong options for our removalists.
It was quick and easy to get the quote and book for the service with Grace. Very please with the service so far and the prompt response from.
Great communication and very helpful offering insights throughout the process :)
Amazing service! I was so stressed trying to book something 2 days before Christmas but the Muval team made it so much easier than I had expected. Amazing customer service, highly recommended.
I spoke to Marcus who was very helpful. He answered all my questions & got back promptly with any answers he needed to check up on. My move is in 2 weeks. I am hoping the movers will be just as good as the organisers
Julius was very helpful and secured a good price for our move!
6 months ago I called MUVAL and asked if they would have a removalist pick up some expensive furniture from Albury NSW and bring it to the Gold Coast QLD. I spoke to Karla who was the most patient, caring and professional person I have deal...
Great customer service by Jay who was able to find me a great removalist at very competitive prices
Awesome experience, they really went out of their way to assist and find me the right solution, and communicated with me all along the way.
Sharon was a absolute delight to work with she took along of my stresses away by organising everything for me. She was prompt and on the ball! I would definitely recommend her to anyone! Well done Sharon! An absolute pleasure to work with y...
Great experience. We were assigned a company name Confidence Pro Movers. The removers were amazing. Thanks so much.
Sharon is the GOAT at moving your furniture. A true gem. 5 Stars. Her and the team worked really hard to get me a good price and so many options at such late notice. This company saved the day when other companies were charging more for les...
Unfortunately we have had numerous moves over the last 2 years, and always come back to Shaz, she is efficient, professional, kind, polite and just a great egg! Thank you Shaz!
Was sceptical as it was the first time using a removalists but it was made so much easier with Muval. Mitchell was excellent and walked me through everything. If we move again I will defiantly be using Muval. I have also recommended to fami...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.
Yes, all of our prices are GST inclusive.
We encourage bookings ASAP, and this will hold the price, reserve the space, and give you peace of mind. This can also mean you avoid any future price rise.
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
The final payment must be paid five days before the nominated pickup date.
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.