Move house with Muval and McKenzie Aged Care
We've partnered with McKenzie Aged Care to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
Building warm, caring and welcoming communities.
In September 2001, when sisters Sally and Mary-Ann McKenzie opened their first aged care home, ‘Armitage’, in the inner Melbourne suburb of Windsor, they saw a need to create an environment that truly felt like a family home. Their vision was to build an aged care home that they would to be proud to live in.
Today, their vision has been realised with 17 warm, homely and welcoming communities in Queensland, New South Wales and Victoria. At McKenzie, people are cared for and cared about.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
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Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
Mitch Churi
TV & Radio Presenter
28k Followers
Jordan Simek
Model
167k Followers
Sarah Czarnuch
Model
128k Followers
Daisy Richardson
Survivor Contestant
21k Followers
Brookyln Ross
TV & Radio Presenter
22k Followers
Michael & Martha
Married At First Sight
1mil Followers
Cartier Surjan
Love Island Contestant
212k Followers
Amanda Serafina
Digital Creator
11k Followers
Flex Mami
TV & Radio Presenter, DJ
167k Followers
Donny Galella
Fashion Stylist
64k Followers
Fast, efficient and friendly. The guys were fantastic will definitely recommend these movers to everyone. Extremely happy with our move.
— Tania Green
I highly recommend Muval. I recently had to move my furniture interstate whilst organising from one state, and Muval made it a very easy process. They were reliable and quick to answer any questions I had. They gave me plenty of options (qu...
Sharon was amazing, she had me from stress and tears to relief and a smile. Her bright bubbly manner made the process a pleasant experience and Im very grateful thank you
Very friendly and answered all my questions patiently
Shaz, from Muval was absolutely brilliant and made the process of making our move interstate significantly easier and less stressful. Five stars!! Shaz goes above and beyond with her service and support and her years of experience in the in...
Moving is stressful enough so its nice to have a straightforward and simple process with great service from start to finish. Our belongings were in great hands and the boys were careful and efficient when moving. Bree was fantastic and keep...
Quick and easy to use. I have had a bad experience with movers in the past, so wanted to go through an agency that would vet the companies before offering me a choice. The whole process was very simple and easy. I chose MoveMeGroup.com.au, ...
The move with moval was really smooth and convenient. Marc was really helpful.
Lachlan went above and beyond to secure my move I changed my move date on more than one occasion and he showed patience and understanding He was so helpful and professional I would recommend Muval to anyone
If there were 10 stars I'd press them all. Amazing. A service you won't beat moving is stressful but these guys just made it an awesome experience!! Highly highly recommend
First time using Muval and my experience was fantastic. I dealt with Lachlan who was super helpful and kept in touch throughout the entire process. Made my move interstate completely stress free. Will definitely be using Muval again!
I found Marc at Muval to be very efficient with discussing and sorting out my options with the quoting and booking for my move.
Denielle Rooney, the Move Specialist from Muval, is a life saver. Walked me through every step, very patient and a real problem solver. My experience is clearly very positive and would totally recommend them, especially Denielle!
Alana was great to deal with. She answered all of my questions and concerns and was quick to respond and follow up.
Had a wonderful experience. Prompt responses, helpful, personable. Would recommend for assured peace of mind with interstate removals.
I just wanted to say a huge thank you to Dion for the amazing help! I was looking for a removalist and Dion went out of his way to assist mesuper friendly, efficient, and got back to me really quickly with the info I needed. It made the who...
Moval did a fantastic job sorting out my interstate move and putting me in contact with the right people - very helpful!
Jay is the best! He was extremely helpful in booking my interstate move. Thanks
Brittany made my car move simple and easy. Would highly recommend
Have used the service on two occasions over the last year and found it easy and the removalists we have used have been punctual and got the job done quickly without and damage to our furniture
Omg what can i say, with one call they came to my rescue after my removalist cancel on the day. They recomended Fenix Removals and they were amazing.
Karla was fantastic in organising our move, would recommend and use Muval again if we move
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March - September you can leave it a little later, booking 2-3 weeks out.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
Yes, it can, as long as you notify us before booking your move.
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
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Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
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