The Srama Group

Move house with Muval and The Srama Group

We've partnered with The Srama Group to help you move with trusted removalists near you. Compare prices & book online instantly.

Moving house starts here

View pricing, read reviews and book professional interstate and local removalists online.

Muval customer icon 60,000+ customers
Star icon 4.8 rating
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The Srama Group

ABOUT THE SRAMA GROUP

One of the Gold Coast’s fastest growing buyers agency companies.

We solely focus on partnering with Gold Coast property buyers to save them time, pain and frustration when looking for Gold Coast property, whilst also potentially saving them tens of thousands of dollars during the negotiation process.

Through research and ground experience we’ve identified the Gold Coast property buyers of today are still profoundly disadvantaged compared to the sellers in regards to the overall process of transacting real estate here on the Gold Coast.

Our key mission is to radically close this gap by ensuring there is adequate professional representation for all of our valued clients during a transaction.

There's no better way to book removalists

We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.

Get started now
Two guys sitting on the floor of their apartment with Muval moving boxes

How it works

01.

Tell us what you're moving

Provide some basic information about your move. Our platform automatically calculates the space required for your items.

02.

Choose your removalist

We'll find availability within our quality-assured removalist network at great prices with space when you need it. You can filter by dates, price, rating and more to find the best company to suit your move.

03.

Include other services

Make sure the lights and internet are working at your new home by adding connections (plus a range of other services) to your order.

04.

Book online, instantly

There’s no waiting for removalists to come back with quotes or waiting on hold to your energy provider. When you're ready, book your move in the click of a button.

We've mastered moving

After 60,000 removalist bookings, we know moving better than anyone.

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Two removalists moving boxes up stairs

Why our removalists are different

Muval removalists are a new standard for quality and care.

Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).

When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.

It's moving, the way it should be.

Don't take our word for it

Our customers have given us a Gold star icon 4.8 (2186) rating on Google reviews

Book your removalist now
gold quotation marks

I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.

— Anjalyn Sharma

5 gold stars
Female Muval customer looking at the camera smiling after their move

Frequently asked questions

Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825

Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.

A cubic metre is 1m x 1m x 1m. A full-sized container size is 38m3. 

Truck sizes vary from 20m3 to 70m3 and sometimes 100m3.

If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day. 

Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.

However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.

Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.

Read more about how to avoid dodgy removalists here.

The final payment must be paid five days before the nominated pickup date.

It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover 

Yes, it can, as long as you notify us before booking your move.

If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.

Our top tips and tricks for moving

Read our best tips and tricks on everything from saving money when moving to how to get your family organised.

See all articles

Find removalists in your city

Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.