Move house with Muval and Richard Matthews Real Estate
We've partnered with Richard Matthews Real Estate to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
More than 10 years of award winning real estate transactions and expert property management make Richard Matthews the agency you can trust. Our outstanding results and detailed client testimonials speak for themselves.
Offering the kind of refreshing and professional approach that is exclusively offered by our world class team, we promise you'll feel the Richard Matthews boutique difference.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2732) rating on Google reviews
Jimmy Nicholson
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Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
Mel from Muval has been amazing! I had a bad experience with one of their vendors (at 5pm on a Friday) and she arranged a move for the following morning and went out of her way to ensure my experience was turned around. Mel continued to con...
I have felt very safe dealing with this company twice now. I'm a naturally suspicious person when it comes to these kind of booking services, but I found the team at Muval to be very accommodating and not in the slightest bit pushy. They al...
I moved home recently and needed removalists at fairly short notice, seven days later, to help us move within the Newcastle area. I called quite a few individual removalists and found it was hard to get someone at short notice. Muval was ea...
Michaela from Muval was really helpful with booking in my nice. Very prompt, polite and talked me through the whole process.
These five stars are for Angelo, the time and effort he put in, alongside good communication and a bit of a laugh is worth the stars.
Hi Mitchell, Yes thank you the two guys were fantastic really and I asked them to be careful when they arrived and they were. They took extra care with our big tv so yes very happy. Many thanks Dana Griffiths
Carina provided excellent customer service to me! She is patient and helpful.
Muval were responsive and recommended a mover that fit into our timeframe and budget. Very happy with the service.
Vince was very helpful, easy to communicate with, and secured me a great deal. Would highly recommend!
I really love the service. The removalists are also highly skilled and do their jobs professionally. I recommended to use the service.
Thanks Mitchell at Muval for organizing my removalists after another had cancelled on me at the last minute! Totally professional, quick & responsive. Would recommend to anyone planning their move!
Our quote for our interstate move with Muval was exceptionally good value compared to another quote. Lauren is simply amazing to deal with, she walked us through the whole daunting process, her patience with my 101 questions is incredible. ...
Booking a move with Muval is easiest way to manage the job. It’s a turnkey operation. Amazing customer service from Marc and the team, who understood my requirements and accommodated a slight change in my scheduled move dates. I’ve aske...
I recently purchased some furniture in Sydney (I live in Melbourne) and Muval were able to quickly connect me with a removalist in Sydney who could pick up my purchase and then deliver it down to Melbourne. All went very quickly and smoothl...
Efficient service. Handled my booking quickly, no fuss.
Almost too easy! Fast response time, super friendly staff member (Karina i think was her name) who was very detailed and honest/realistic with times and prices and walked me through the whole process. I'm feeling really confident in the ser...
Jamahl was fantastic to deal with. His service was 10/10 & I will definitely have him assist me again in the future!
Easy from start to finish. Took a lot of the stress out of moving.
Jay is amazing, so helpful and professional with a wonderful positive energy
Jay has gone absolutely above and beyond to assist us with our move. From our very first conversation, he was attentive, professional, and genuinely caring. He made the whole process so much easier and stress-free, answering all our questio...
Jay* has been my point of contact and was so very helpful. Everything has been seamless and he has been able to answer all my questions fully. Thank you!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Yes, it can, as long as you notify us before booking your move.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
It is preferred if you or your representative to be present at the pickup and drop off.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
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Inventory List Video Chat
New inventory list live video chat now available! Connect with a Muval team member and take them on a tour through your home to check off all the inventory items you need to take on your move.
Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.