Move house with Muval and Richard Matthews Real Estate
We've partnered with Richard Matthews Real Estate to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
More than 10 years of award winning real estate transactions and expert property management make Richard Matthews the agency you can trust. Our outstanding results and detailed client testimonials speak for themselves.
Offering the kind of refreshing and professional approach that is exclusively offered by our world class team, we promise you'll feel the Richard Matthews boutique difference.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2489) rating on Google reviews
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Fantastic service, always go above and beyond and more than happy to answer questions. I’ll never use another company as I know 100% I get the best price and best service with Muval. I highly recommend for anybody looking at moving interstate to contact these guys, I’ve used them twice.
— Natasha Gallahar
Had a great experience with Muval, specially with Mitchell ( he was very helpful). The movers were also good. I can confidently suggest this to anybody who is planning to move.
A very professional and personalised process that made a difficult job easy.
I want to give special recognition to Rhea from Muval for her exceptional customer service. She was incredibly professional, responsive, and supportive throughout the entire process. Rhea went above and beyond to make things easy, always co...
Rhea was extremely helpful. Made the whole thing very easy
Very helpful and flexible and understanding ! would definitely recommend this service to anyone needing to move interstate :)
Jay helped me through the process of finding a removalist and what I needed to do to make it all happen. Thank you for the prompt and professional service.
Muval is a professional company who managed our interstate move seamlessly, highly recommended.
Bree was such a pleasure to work with. Honestly could not recommend this service enough. Super helpful and great communication. So happy with the final job and will definitely be using Muval again - highly recommend!!! Be sure to ask for Br...
Thanks Muval, fast service and put me in touch with great removalists
Thank you Jamahl for organising my interstate move. Very much appreciated. It went very smoothly and without fuss. Great to see you matched my move in a backloading job. Cannot fault your organisation and professionalism. Sam's NoLimits Rem...
Prompt and attentive help from Mitchell to organise our move! We received help to find a mover and got clear, consistent communication about pricing and bookings through Muval.
Muval connected us with BETS removalists, muval took all the hastle out of finding a Removalists and were very helpful. BETS were extremely good, they were fast and came in under their quote without taking any risks of damaging our goods. W...
Muval made moving so easy. Their recommendations for services such as furniture removal, energy providers were perfect. Furniture nicer without a scratch and utility services connected without any problems. Well done Muval.
Jay was excellent to deal with. He was very pleasant and very helpful. We have booked our move in with them and I highly recommend Muval for your next move, locally or interstate. Thanks Jay!
We had a good moving experience with Muval and the removal company GM transport. Liz provided attentive customer service, and GM arrived at the agreed time and provided a professional moving experience. Overall the move was the smooth exper...
Sharon was extremely helpful and friendly. She was quick with getting back to us and really took our needs into consideration. Although we didnt end up using a removalist in the end, Sharon was wonderful and I would highly recommend using M...
Got me out of trouble with great support and professionalism when I needed a removalist urgently. Highly recommended.
Denielle Rooney, the Move Specialist from Muval, is a life saver. Walked me through every step, very patient and a real problem solver. My experience is clearly very positive and would totally recommend them, especially Denielle!
Wilson from Muval is a legend, he really eased the stress of moving for me - communication from start to finish was amazing (email, phone, direct SMS line with him) which I really appreciated. Wilson explained all of my options before booki...
Very happy with our experience with muval. Very easy to communicate with and got us the best deal by far. Would use again
From start to finish this service was stellar! I have never before had such great customer service. My contact was Mahdi and hr was so helpful. Went out of his way to make sure I was looked after. I would highly recommend these guys.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
It is preferred if you or your representative to be present at the pickup and drop off.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
We encourage bookings ASAP, and this will hold the price, reserve the space, and give you peace of mind. This can also mean you avoid any future price rise.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
Yes, all of our prices are GST inclusive.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.