Move house with Muval and NSW Government Planning & Environment
We've partnered with NSW Government Planning & Environment to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
Muval and the NSW Government Department of Planning & Environment have created this FREE priority service for employees & clients when looking to move house.
Enter your details via this page to access availability & pricing from Muval's 100's of vetted / quality controlled removalist fleets across Australia.
This will allow you to compare removalist prices INSTANTLY online without dealing with call backs from multiple removalists. Your information is only shared to the removalist once you've booked online.
Because we serve over 100,000 customers a year, and we don't inform our removalist network of "who" is requesting a move quote, this keeps prices competitive & service levels high with each removalist constantly vying to show their best offer always available on our site.
We also offer the ability to save money on interstate moves by being able to share truck space with people going to and from the same destination as you.
If there are any questions, we offer a free move concierge service to help you make the booking when ready and navigate any of the tricky questions when it comes to moving house.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Fast, efficient and friendly. The guys were fantastic will definitely recommend these movers to everyone. Extremely happy with our move.
— Tania Green
Chris was extremely responsive and helpful organising the move, thank you! We only hope the move goes as well as the organising of it now :)
Professional team that were friendly and organised our move quickly and efficiently. Our removalists were fantastic, fast, polite and pleasant and charged modestly. Highly recommended
Shaz has been an absolute pleasure to deal with. All my questions answered promptly and in a friendly, polite manner. Muval has been such a time saver, Sharon did all the phoning around and got us a really competitive quote. Our transfer ha...
Insanely helpful. Clear, straightforward and kind. Thanks J.A.Y, much appreciated.
I would like to thank and send much appreciation to Lauren, amazing service, professional and helpful. Empathetic and went above and beyond for me. Lauren made my experience effortless. 100% would request her assistance again. Alison
Shaz went over and above, helping me with a difficult interstate move. She took care of all the stressful details and regularly checked in with me, even on her day off! She was efficient, kind and thoughtful, many thanks Shaz :-)
Muval is a professional company who managed our interstate move seamlessly, highly recommended.
Absolutely awesome , it was easy, friendly and very very helpful. Will definitely recommend .
I had a very positive experience. Nothing was challenging at all and once I dropped off my furniture, I didnt have to think about it again Sharron was great to work with and handled all of my questions and stepped me through the process sea...
We recently used Muval and truly had the best experience. From our initial enquiry with Bree who was friendly, knowledgeable and very helpful to the most awesome delivery guys. Hugo and Gus were honestly the happiest guys and nothing was to...
I was a bit hesitant about using this service, but after contacting a few different movers directly for quotes (yikes), and also seeing all the positive reviews, I gave it a shot. JM was great; very friendly and helpful. The actual movers t...
It has been such an easy process booking with Muval. Jay has been fantastic and very patient during a time that can get really stressful. We have had great communication and all our questions answered. Thanks Jay
Rhea was very helpful and patient with my enquiry and helped me book. Excellent customer service, very responsive with call backs and helped make the whole experience easy to manage
I was very impressed with the information, advice and service provided by Carina at Muval. I am still in the middle of moving but I know I can contact her at anytime if needed. It is so important to have this contact during a very stressful...
I am in awe of the wonderful customer service and support i have received from my removalist specialist Corey being in a stressful situation and having yo pack and move within a week Corey has been nothing but courteous understanding and to...
Very easy to use. Good communication. Had the move sorted in minutes, no problems. Theyll be my go to when I move again
I have received great remote assistance from Grace to help me book the truck for my moving arrangements. Grace has been very polite, helpful and efficient. She has made this process so much easier. I will have my moving date at the end of t...
We engaged Muval for a small office move, Muval team were polite, on time for a co-ordinated pickup and delivery. Whole process from booking, payment and move great.
I really love the service. The removalists are also highly skilled and do their jobs professionally. I recommended to use the service.
Really great customer service, I needed a move with little notice so it didn't end up working out, but was very impressed with the service and would use in the future.
Prompt quoting, friendly assistance, listens well and not just following a script.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
The packing service is not included in our standard pricing. Please check with our support team to get a quotation.
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
No one expects that you keep the original box that your TV came in when you bought it. Most removalists can provide special TV moving cardboard boxes that can help to keep your TV safe and secure while being transported (make sure you enquire about this before your move day. Otherwise, you can protect your television by wrapping it in blankets and then wrapping that tightly in cling film. Finally, as a peace of mind measure, we recommend purchasing one of our affordable moving insurance policies to protect your most valuable possessions like your TV in case of an accident.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day.
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