Move house with Muval and Illumident

Shaz, from Muval was absolutely brilliant and made the process of making our move interstate significantly easier and less stressful. Five stars!! Shaz goes above and beyond with her service and support and her years of experience in the in...

As a first-time customer booking a moving agent, I had several reservations about the process. Adrian was patient, professional and reassuring. He took the time to answer all my questions, explained each step of the booking clearly, and gui...

Although we didnt end up booking through Muval for reasons beyond their control, I do want to take the time to praise Jess at Muval, who was excellent to deal with throughout the quote process. She was extremely helpful, prompt and generall...

I am moving interstate and had no idea where to start looking for a removilist. Speaking with Anthony from Muval he made the experience so much easier. Muval gave me many options and were a pleasure to deal with. Whilst I didnt end up booki...

Almost too easy! Fast response time, super friendly staff member (Karina i think was her name) who was very detailed and honest/realistic with times and prices and walked me through the whole process. I'm feeling really confident in the ser...

I had a very positive experience. Nothing was challenging at all and once I dropped off my furniture, I didnt have to think about it again Sharron was great to work with and handled all of my questions and stepped me through the process sea...

Carina assisted us very well and the moment she called she gave a feeling that we can trust her and that our move will go smoothly

Carina assisted me nicely and answered all of my questions

Great service! Always reaching out to customer to check if they need any assistance.

The overall process was just exceptional, from the quote and booking process to the day of move. Ben was responsive and very helpful, and made the booking process so easy. The two removalist were respectful, punctual, friendly and helpful. ...

Very efficient website and great customer service. Relatively cheap compared to other places.

The receptionist is very helpful and professional with the arrangement changes; the truck driver is polite and things are delivered intact and on-time.

The team at Muval were so amazing! I had a lot of different interactions with the team and each one had amazing customer experience. Moving is a stress and having the team really plan it all out really to the stress out for me. Plus they co...

Jay, is such a helpful and friendly staff. He makes my booking for the move so easy and interesting. He helps to reduce my stress for the move to interstate (Melb). Really a good staff for Muval to have. Will definitely contact Jay to help ...

Fantastic service. Easy to use, quick to make a booking and have it confirmed. Exceptional dealing with Bree, she articulated everything well, did what she said she would and followed up on things. My experience with the removalists was my ...

Made the whole moving house experience much easier and everything went as per plan. Very responsive and quick to address any questions. Will use Muval again.

I got a trouble with one of awful removalist not on time pick up and hard to contact with them However Muval and Denielle very helpful for me sort of my situations. Thanks to Muval Thanks to Denielle.

Very pleased with the service provided by Kelvin from Muval. The entire process was well managed and all those involved were efficient, friendly and polite. Highly recommended!

Dion was friendly and super helpful, made the experience so easy!

Booking with Moval has made organizing my move that much easier. Mitchell was very prompt and helped me get a great deal. Would recommend to anyone wanting to take that extra stress away from your move.

Worked with Mitch from Muval for a local move in Sydney back in 2022, and again in 2024 for an almost 2000km move in Queensland. He's been a star both times, quickly responsive and helpful as needed, and I'll gladly talk to him again when t...