Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2186) rating on Google reviews
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Fast, efficient and friendly. The guys were fantastic will definitely recommend these movers to everyone. Extremely happy with our move.
— Tania Green
My experience with Muval throughout my recent move was outstanding. Anna was exceptional and seemed to take a genuine interest in making my move as convenient as possible. Extensions and delays with my settlement meant timeframes were chang...
Great experience. We were assigned a company name Confidence Pro Movers. The removers were amazing. Thanks so much.
Muval are seriously the best people to deal with. Hayley is a superstar.
Carla was absolutely fantastic. Although I didnt go ahead with the move, Carla was organised and kept in touch frequently. I could tell she genuinely cared about helping make the move easier for me. Sorry I didnt go ahead with it Carla, I w...
Marc was very responsive to my needs and helped to sort out the best value for a multi house move.
Really easy to use service - and has me well organized in advance for my move.
Efficient and asked us questions to make sure they did exactly what we wanted. And they have a cool, colourful truck!
Muval made moving so easy. Their recommendations for services such as furniture removal, energy providers were perfect. Furniture nicer without a scratch and utility services connected without any problems. Well done Muval.
I came across Muval while researching removalists & thought I'd contact them & see what they could offer. I had one per, Kristy, to contact each time & she was fantastic. Followed up to see if I wanted to book but didn't over do it. I'd be ...
Fantastic customer service! Thanks to Denielle for making my move so seamless. Full confidence in recommending them, and will certainly use them again in future!
Muval were extremely helpful and easy to deal with. I was surprised by how easy it was! Excellent communication and booking process, would definitely recommend especially for people who are time poor. Lauren was extremely easy to deal with ...
Sharon was so helpful in providing me with all the information relevant to my upcoming move. I got a great deal and it was a simple stress free process!
Jay helped me through the process of finding a removalist and what I needed to do to make it all happen. Thank you for the prompt and professional service.
I was a bit hesitant about using this service, but after contacting a few different movers directly for quotes (yikes), and also seeing all the positive reviews, I gave it a shot. JM was great; very friendly and helpful. The actual movers t...
Great experience from start to finish! Tanya was amazing to work with when finding a removalist company. It definitely took a lot of stress our of finding someone. And the boys from the removalist company were efficient and careful with our...
Kristy was really helpful in organizing an economical removalist at the last minute. Was very responsive throughout the process making it easier for me to manage by shifting.
I used Muval for the first time and found Grace to be fantastic she was very helpful from the first point of contact and explained everything to me I would definitely use them again thanks to Grace
Shaz was amazing!!!! Friendly, patient and kind! Recommend dealing with Shaz. Took out the headache of ringing around for quotes. Wish I had found her sooner. Youre a legend Shaz. Thank you
I was very impressed with the information, advice and service provided by Carina at Muval. I am still in the middle of moving but I know I can contact her at anytime if needed. It is so important to have this contact during a very stressful...
Anthony helped us with some quotes. He was efficient, clear and very helpful. We didnt end up using the service for unrelated reasons however the initial service I can vouch for as very good.
First time using Muval and my experience was fantastic. I dealt with Lachlan who was super helpful and kept in touch throughout the entire process. Made my move interstate completely stress free. Will definitely be using Muval again!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
All furniture items will be wrapped in heavy removalist quilted padding to best protect your furniture; Some removalists will also use shrink wrap as well.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving.
Yes, it can, as long as you notify us before booking your move.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
Our top tips and tricks for moving
Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
Inventory List Video Chat
New inventory list live video chat now available! Connect with a Muval team member and take them on a tour through your home to check off all the inventory items you need to take on your move.
Tips for setting up your home office
Setting up a home office can be a motivating time! You can pick out furniture that inspires you, organise your desk to suit your style and maybe even brighten up the space with a few plants.
A Guide to Selling Your Furniture Before You Move
An often overlooked aspect of moving is getting in to your new home and realising that your furniture just doesn't fit or look right in the new space. Not only is this frustrating, but it also means you may have spent more on removalist costs than necessary. Could you be better off selling your furn...
Room by Room Guide for Pet Proofing When You Move House
Are you moving with a pet? After your Removalists have unloaded and left the building, your best friend may have some particular needs to keep them safe, happy and healthy.
Muval Supports Seniors On The Move
Seniors discount card holders across Victoria, Queensland and New South Wales can score a bonus offer when mentioning their valid card details before booking a move on Muval
Muval's Moving Masterclass - Video Series
This masterclass series—presented by our very own Move Guru Alana Lowes—offers practical advice and expert tips to help make your house move as smooth as possible. The videos cover a range of topics, from packing efficiently and protecting furniture to understanding removalist costs and the impo...
Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.