Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
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Fast, efficient and friendly. The guys were fantastic will definitely recommend these movers to everyone. Extremely happy with our move.
— Tania Green
Im happy with the service of Sir Kelvin. Very accommodating and considerate. Thanks for assisting me on my queries.
Mitchell was helpful and through and booked me with the best movers for me, highly recommend!
Muval offered a range of comparitive quotes which assisted in my decision-making. Mel in sales & service was very helpful in resolving an issue for us which made my experience with Muval a great one.
Julius was extremely patient with me and very thorough in explaining everything.
Wonderful service from Sharon....she listened and advised...making the whole moving process painless....highly recommended
Excellent customer service! Makes it easier as well to find movers within your area.
Jay was amazing and looked after me! Great job mate
Jay from Muval was great. He communicated really well and worked really hard to get me the dates and timeline I needed. Jay is the best
Jay was very helpful in organising the move and setting up the process. Highly recommend
Great experience all round and great communication from the initial phone call from Bree to Andres, our mover, texting us in the morning on the day with their eta. Andres and his partner did well keeping all our valuables safe and they took...
Absolute lifesavers! Muval helped me coordinate a last-minute move after my original movers cancelled on me. Jack was incredibly helpful on the phone, called the moving companies to confirm availability for me, and even offered a few differ...
The movers i booked through Muval were so easy to work with. I would recommend using Condran&Co Couriers for your next move in the Hunter.
The removers were on time professional and efficient. Great service
had an issue that was quickly rectified when queried with management. Would highly recommend Muval when moving interstate. Fantastic customer service.
Grant from Moval was brilliant, he was so fast at getting us a list of movers to choose from for our move between Brisbane and Perth. He handled all the communication and made the whole interstate move stress free. The movers themselves arr...
Great service. Was easy and accommodating to our needs. Overall good experience :-)
Prompt & efficient service always. Mack & team assisted as much as possible.
Muval were extremely helpful and easy to deal with. I was surprised by how easy it was! Excellent communication and booking process, would definitely recommend especially for people who are time poor. Lauren was extremely easy to deal with ...
My daughter Gillian had a very pleasant experience with Dion, who helped her make booking so easy and was able to provide answers to all the concerns/questions my daughter had. Definitely recommend Muval for your moving needs!
Had Monster Movers through Muval complete a relocation for us, they arrived on time, worked proficiently, took extreme care and finished before quoted time. Exceptionally great service from Mitchel @ Muval to link me up with Monster Movers ...
Sharon was incredible! She was very understanding, quick and efficient. An absolute asset to the company.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
Yes, it can, as long as you notify us before booking your move.
We encourage bookings ASAP, and this will hold the price, reserve the space, and give you peace of mind. This can also mean you avoid any future price rise.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.
It is preferred if you or your representative to be present at the pickup and drop off.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
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