Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2186) rating on Google reviews
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Fantastic service, always go above and beyond and more than happy to answer questions. I’ll never use another company as I know 100% I get the best price and best service with Muval. I highly recommend for anybody looking at moving interstate to contact these guys, I’ve used them twice.
— Natasha Gallahar
Chris was extremely responsive and helpful organising the move, thank you! We only hope the move goes as well as the organising of it now :)
My 2nd time using Muval. So many companies and options available. They can text/email if phone calls arent your thing. No hidden prices or fees. Super friendly and easy service from Kelvin.
Daniel at Muval was incredibly helpful, understanding and easy to communicate with. We can't thank him enough as he assisted us with a removalist company that damaged our items and he negotiated a good outcome for us. Muval is fortunate to ...
Alvin helped me with all of my questions. He was very nice, and explained everything well
I only dealt with Anthony & he was exceptional. He followed up on all my queries & was always extremely polite. I didnt use Muval to move Interstate as I couldnt be in Melbourne to accept delivery at the time my items arrived. I would defin...
The agent I spoke to was very helpful and understanding. I highly recommend the service in assisting with removalist jobs.
I have used Muval for my last 2 house moves and I'm very happy with the results. Bree from Muval was responsive, professional and was able to book us in at late notice with no dramas. We were booked with Alex from Super GM - he did a great ...
Carina provided excellent customer service to me! She is patient and helpful.
Always kept in touch and aprized of what was available
JM provides great customer service. Really looks after you, especially if you are a return customer. If I need to move in the future, I will be going with Muval.
Easy to use, quick to get 3 quotes. Great follow up on my initial inquiry.
Jay has been helpful in arranging my booking. He is contactable and answered my questions clearly. I am looking forward to the move in a couple weeks. Thanks Jay
Thank you Jamahl for organising my interstate move. Very much appreciated. It went very smoothly and without fuss. Great to see you matched my move in a backloading job. Cannot fault your organisation and professionalism. Sam's NoLimits Rem...
Carina was an absolute gem. Help me out with my move as well as my problems and concerns throughout the process. Absolutely killer worker you guys have in your team
I used Muval to book my recent move. They were super helpful and made the whole thing seamless and easy!
Very pleased with the professional service from Muval who hired Arega to send 10m3 for us to NSW. Thanks Shaz!
They were actually very nice, moved everything very quickly and offered to help with setting up. 100% recommend
Had a lady named Bree helping me shes based in qld she was great and worked well with my tight financial situation.
Mitchell was great, he made my move seamless. He followed up with me and communicated well, and genuinely made the entire process of moving house not stressful at all. Cant rate the service highly enough !
Assisted by Lauren today went above and beyond to help me find a removalist with very short notice. I can't recommend her highly enough if I could give her 10 stars I would
I did not end up hiring the removalists, but the quoting experience and the customer service I received from Anthony at Muval was fantastic.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
All furniture items will be wrapped in heavy removalist quilted padding to best protect your furniture; Some removalists will also use shrink wrap as well.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
Yes, it can, as long as you notify us before booking your move.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
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