Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2385) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
I had the pleasure of getting assisted by Raiha! It's pronounced Raya and yes just like the new Disney movie. She's been such an absolute queen with helping me organise my move interstate. Answered all the questions I had when it comes to p...
Great experience booking with Muval. I found Julius really helpful.
I used Muval to book my recent move. They were super helpful and made the whole thing seamless and easy!
Great service for organising suitable removalists. I spoke with Mitchell, who was very friendly, professional and helpful.
Very helpful with information and process, however chose not to proceed
Booking with Moval has made organizing my move that much easier. Mitchell was very prompt and helped me get a great deal. Would recommend to anyone wanting to take that extra stress away from your move.
Maryos from Super GM did an excellent job moving me from Penrith to Dee Why. It was a huge day with a lot of driving. He was a total professional from start to finish. I cant recommend him enough. Everything was in the same condition when i...
Muval found me an excellent removalist. Given my last three were dreadful, I wasn't expecting any pleasant surprises. I guess because Muval can offer repeat business for the removalist companies, those companies are more likely to put in th...
My experience with Muval has been great! Ken was very communicative and helped me every step along the removalist process. I would recommend this service.
Alvin is very helpful, was able to answer all my questions quickly and was very informative. Friendly, great customer service, and seems genuine in making my move that much easier. Would recommend!
Great experience all round and great communication from the initial phone call from Bree to Andres, our mover, texting us in the morning on the day with their eta. Andres and his partner did well keeping all our valuables safe and they took...
I'm so glad we used Muval for our recent interstate move, it made the whole experience easy. The customer service (Alec) was so helpful and attentive. He found us the best way of moving our items for the best price. Khan Transport were also...
Dion was very helpful and efficient and kept me updated with everything!
The service was fantastic, the staff member who looked after me followed up every step of the way and nothing was too much trouble. Took one less stress out if moving ..and the removalists they organised were also brilliant,personable and p...
Shaz, from Muval was absolutely brilliant and made the process of making our move interstate significantly easier and less stressful. Five stars!! Shaz goes above and beyond with her service and support and her years of experience in the in...
Emman was very helpful and accommodating. He made booking so quick and easy. Definitely recommended.
Recently booked an interstate move with Sharon. She made the whole process easy, seamless, and worked within our budget. Highly recommend Sharon and Muval team!
Muval made it very easy. Alvin outlined everything clearly and the removalists booked in were great. Will definately use them again.
Great customer service from Kelvin, very friendly & ready to assist with any queries with prompt follow up.
Kelvin displayed wonderful professionalism and first class customer service. Provided solutions and options that best fits my needs. Highly recommended.
Super friendly and responsive service. They checked in with me every step of the way to ensure my needs were being addressed. A very reassuring service when faced with the daunting task of having to compare/research & vet moving services. T...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
It is preferred if you or your representative to be present at the pickup and drop off.
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.
Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.