Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Fast, efficient and friendly. The guys were fantastic will definitely recommend these movers to everyone. Extremely happy with our move.
— Tania Green
Excellent service experience was hassle free thank you very much
Big thanks to Dion for assisting me from the very beginning and helping me find the option that best suited my needs. He was patient with all the modifications I made, and always helpful and responsive with every question I had. I really ap...
Dion was extremely helpful in every possible way with helping me find a removalist. Answered all my questions via SMS promptly. Would definitely recommend using Muval.
Jay has been super helpful over a difficult move and when I needed to cancel he was super nice about it and prompt in getting back to me. If and when the move finally does happen I would definitely get back in touch with Jay.
Lauren at Muval went above and beyond to help with securing a good deal for our interstate move. She was thorough with her researching for a great rate, kind and followed up a number of times just to ensure we got a good deal. Thanks Lauren...
It was quick and easy to get the quote and book for the service with Grace. Very please with the service so far and the prompt response from.
I had the pleasure of working with Kelvin from Muval, and I must say his service was outstanding. From the very beginning, Kelvin was extremely professional, patient, and attentive to detail. He took the time to gather all the necessary inf...
Julius was super helpful - he gave me a great quote, answered all my questions and I was happy to proceed with the booking over the phone. Very happy, thank you
Kristy from Muval was very helpful and made the process of booking a removalist very easy. We were very happy with the company who completed our move, they were fast, professional and friendly! Very impressed with this service all round
Excellent service. Clear communication, reliable. Definitely recommend!
Easy and convenient process and I would highly recommend using this service.
Lauren was very quick to get back to me with options and was able to answer any concerns that I had - very polite, super friendly, and professional!
Booking with Muval was very easy. Unfortunately one of the moving companies that didn't accept the job decided to contact me and tried to get me to change the dates and confused me, and that led to a whole mess. The moving company that did ...
Bree was very responsive and helpful in finding a moving company for me to move on a public holiday weekend. I appreciated Bree's advice and professionalism! Thanks
Easy to request a quote. We were provided with all the information to help use with the move like insurance options to choose from what works for us. We had no damages
Great service, really friendly and helpful :) Muval helped us find removalists in a hurry which took our lot of stress out of our moving day! Thanks so much!!
I recently used Muval for a house move, the booking process was easy, stress free and without fault... The removalists were extremely effective, on time and careful....
The team were helpful, had great communication and were patient and adapted with the changes of my move plans. Saved me a lot of time and work with having to source removalists myself.
I came across Muval on google, initially I was hesitant with it being a third party company however they were able to provide quotes for 2 reputable moving companies for a move within short notice with competitive rates. I chose the company...
Thanks Jay for the amazing help with getting the booking sorted you took some of the stress out of the move and was nice working through it with you!
Thank you Rhea for your help and professionalism. What I thought was going to be a complicated move was made simple by you. Again thank you, I have no hesitation in recommending Moval and would use them again.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
We encourage bookings ASAP, and this will hold the price, reserve the space, and give you peace of mind. This can also mean you avoid any future price rise.
If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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