Downsizing

Move house with Muval and Downsizing

We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.

Moving house starts here

View pricing, read reviews and book professional interstate and local removalists online.

Muval customer icon 50,000+ customers
Star icon 4.8 rating
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Downsizing

It all started with a single question.

Why isn’t there a niche property portal for the downsizers and retiree market?

It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.

It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.

So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.

There's no better way to book removalists

We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.

Get started now
Two guys sitting on the floor of their apartment with Muval moving boxes

How it works

01.

Tell us what you're moving

Provide some basic information about your move. Our platform automatically calculates the space required for your items.

02.

Choose your removalist

We'll find availability within our quality-assured removalist network at great prices with space when you need it. You can filter by dates, price, rating and more to find the best company to suit your move.

03.

Include other services

Make sure the lights and internet are working at your new home by adding connections (plus a range of other services) to your order.

04.

Book online, instantly

There’s no waiting for removalists to come back with quotes or waiting on hold to your energy provider. When you're ready, book your move in the click of a button.

We've mastered moving

After 50,000 removalist bookings, we know moving better than anyone.

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Two removalists moving boxes up stairs

Why our removalists are different

Muval removalists are a new standard for quality and care.

Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).

When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.

It's moving, the way it should be.

Don't take our word for it

Our customers have given us a Gold star icon 4.8 (1761) rating on Google reviews

Book your removalist now
gold quotation marks

I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.

— Anjalyn Sharma

5 gold stars
Female Muval customer looking at the camera smiling after their move

Frequently asked questions

Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825

It is preferred if you or your representative to be present at the pickup and drop off.

Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.

However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.

Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.

Read more about how to avoid dodgy removalists here.

This can be organised but will incur an extra charge.

If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables. 

No, The moving company you book will load and unload the truck with a minimum of two professional removalists.

It depends on your volume and which carrier we are using for your move. Some companies can delay the delivery by a day for an extra fee, but others may not be able to if the truck is only passing by your address and must continue driving. 

All furniture items will be wrapped in heavy removalist quilted padding to best protect your furniture; Some removalists will also use shrink wrap as well.

If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.

Our top tips and tricks for moving

Read our best tips and tricks on everything from saving money when moving to how to get your family organised.

See all articles

Find removalists in your city

Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.