Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
50,000+ customers 
4.8 rating 
Instant pricing 
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 50,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (1906) rating on Google reviews
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Fantastic service, always go above and beyond and more than happy to answer questions. I’ll never use another company as I know 100% I get the best price and best service with Muval. I highly recommend for anybody looking at moving interstate to contact these guys, I’ve used them twice.
— Natasha Gallahar
The service was fantastic, the staff member who looked after me followed up every step of the way and nothing was too much trouble. Took one less stress out if moving ..and the removalists they organised were also brilliant,personable and p...
The Murval team were excellent. We had a small backload to deliver from SE QLD to Sydney and they were fast, responsive and good value. They kept us fully informed about the pick-up of the load, during the transport and when it arrived at i...
From the very first phone call, Grace has been exceptionally helpful and friendly. All the staff I have had the pleasure of meeting are so professional, that I will again use this service and I will not hesitate but to refer family & friend...
Spoke to Carleigh today and she was the most helpful customer service person Ive ever dealt with IN MY LIFE. Definitely needs a promotion IMMEDIATELY. Carleigh if you see this I love you.
Fantastic customer service making moving easier no stress. Thank you Angelo!
Incredible service! It has taken the stress out of things for me.
The Team from Muval made our move so easy, they found us a super good removalist and new internet connection
Lauren was amazing with all her support during this process. It can be pretty overwhelming during a move process, Lauren made the organisation and steps as easy as possible. She was very responsive in amending dates and suiting our needs. H...
Alana was great to deal with. She answered all of my questions and concerns and was quick to respond and follow up.
Thanks to Jamahl and team at Muval who have looked after my home moves intercity between Melbourne and Sydney twice. It was a smooth experience overall and everything went according to plan. Well done. If anyone is looking to find Movers in...
We spoke with Sharon. Sharon was fantastic, very professional and friendly and listened to my needs for moving interstate and got us a really great price for a removalist. I would recommend MUVAL to anyone needing assistance to move their h...
A very professional and personalised process that made a difficult job easy.
Sharon has been a delight, always responding quickly to any queries we had and provide us with options and a tailored solution to our removal needs. Highly recommended, thank you Sharon
Really efficient, professional and friendly movers.
Amazing from start to finish. I got an early bird special that was thousands under what other companies were charging. The contracted company were often poor at communication, but Shaz from Muval always jumped straight to action to assist a...
I was very happy with the service provided by Muval, they helped ensure my move went smoothly and stress-free.
Emman was very helpful and accommodating. He made booking so quick and easy. Definitely recommended.
Great customer service. Allowed last minute changes which I'm grateful for. ..highly recommended
Spoke with Jay and he has assisted me before with my last move. Safe to say he is the BEST and most helpful consultant. From the start of your moving journey to the very end, connecting utilities etc- he will guide you through every single ...
I highly recommend using Muval as it was the only easy part of moving interstate. I was connected to S&K removals who were fantastic in all aspects from great communication, punctuality, pricing and care
We had Amy who assisted us with organising the move for us, and it is safe to say she was amazing! Amy was attentive and always followed up with us in a professional way. Muval provides a fantastic platform, and makes what could be a stress...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
We encourage bookings ASAP, and this will hold the price, reserve the space, and give you peace of mind. This can also mean you avoid any future price rise.
The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March - September you can leave it a little later, booking 2-3 weeks out.
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
When looking at your kitchen, the industry standard is one book carton to each cupboard door.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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