Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2529) rating on Google reviews
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I'm absolutely thrilled with the experience I had when getting a quote from Muval for my removal needs. The process was incredibly smooth and convenient. Their customer service was exceptional, taking the time to understand my requirements and providing me with a comprehensive and transparent quote.
— Anjalyn Sharma
Mitchell was very helpful setting up my moving needs.
Rhea was amazing to deal with, she was patient to understand my requirements and helped me find the right quote and movers. Very efficient and kept me updated throughout the booking process.
I only dealt with Anthony & he was exceptional. He followed up on all my queries & was always extremely polite. I didnt use Muval to move Interstate as I couldnt be in Melbourne to accept delivery at the time my items arrived. I would defin...
Very pleased with the movers we had, super efficient. Had a bit of a challenging space to get some of the furniture in through the front but they did a great job at working it out. Definitely helped take some of the stress out of moving.
Extremely helpful and knowledgable. Thanks so much Jen
julius was great, i was able to negotiate prices and made the process smooth.
From start to finish this service was stellar! I have never before had such great customer service. My contact was Mahdi and hr was so helpful. Went out of his way to make sure I was looked after. I would highly recommend these guys.
Great customer service! Answers all my many questions quickly and easily via text! Has been a great service so far. Would definitely recommend!
Dion was very friendly and quick to offer suggestions and answers to my questions. Thanks!
Ive used Muval for multiple moves in the last few years and theyve consistently found me the lowest prices without compromising on the quality of the removalist. Julius was especially helpful in my most recent move and I will 100% be using ...
Julius was great to talk to and helped me understand all the ins and outs of the Muval process for my interstate move.
Julius was very helpful and responsive throughout the whole process, very happy with the service and would use again
The move was fantastic. The guys were lovely, polite, efficient and careful. The communication from Muval and the movers was excellent.
Excellent service. I would use again. A+ Helpful and informative from initial engagement through to moving day.
I would like to commend you on your staff member Laurens performance. She was both professional and efficient while maintaining a level of customer service lacking in most businesses. It was a delight to have her dealing with my move and sh...
Very clear and transparent on pricing, this is my second time booking with this company, 10/10 recommend. Lovely people.
Communication is great I was able to change my booking to a day later And they had accommodated with no fuss whatsoever
100% would recommend. Stress and hassle free, they were helpful and friendly. They actually cared and took the time to do the job right. Thanks so much.
From the moment my call was taken all of my house moving requests were handled efficiently and professionally. They also sent an email detailing everything discussed with the quote after making the booking. I would strongly recommend Muval ...
Sharon you are amazing. Thank you for your patience and understanding guiding me through my move. Especially when I text you with yet another item I have forgotten to include. My sincere thanks for steering me through this, always professio...
Thorough and very helpful support team when booking!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
It is preferred if you or your representative to be present at the pickup and drop off.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
Depending on the destination and the state you are going to. Standard delivery times vary from one day to 21 days.
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.