Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
60,000+ customers 
4.8 rating 
Instant pricing 
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2265) rating on Google reviews
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Super helpful. Took the stress out of moving. Organised reliable movers, movers had great communication. Prices were upfront. No hidden costs.
— Paul Clarke
Great service, great communication with clients, good pricing comparisons and I highly recommend using this business.
We were looking to engage removalists to assist in our move from Balwyn to Glen Iris. I went to Muval to help in the process. Bree from Muval took on our case and was able to identify some recommendations that worked with our target dates a...
Spoke to Carleigh today and she was the most helpful customer service person Ive ever dealt with IN MY LIFE. Definitely needs a promotion IMMEDIATELY. Carleigh if you see this I love you.
Kelvin displayed wonderful professionalism and first class customer service. Provided solutions and options that best fits my needs. Highly recommended.
The best service to use for my interstate move. Got the best price by a lot, and the removalists they recommended were excellent! So happy.
Lachlan was great to deal with! He was fantastic!! 10/10
Customer service is top notch. Had personalised support the whole way through my move. Props to Dion for all the help :)
The staff were friendly and professional. Communication was fantastic and Liz, my assigned coordinator, was more than happy to take a heap of calls from me to help get my move organised
Muval are fantastic! Anthony is absolutely amazing to work. I can highly recommend them in particular for interstate moving.
I cant thank Jay enough from Muval! This is my 2nd move in the last 6 months and he is so helpful and cheerful on the phone! He really takes the stress out of moving house!!
Exceptional customer service. Anthony was so helpful in arranging urgent interstate transport, and then very gracious when I needed to cancel two days later. Sorry, Anthony! Easy refund process. Cannot fault this service. 6 stars.
Moving interstate is never easy its a stressful and often overwhelming process. But working with Jay at Muval made all the difference. From the very first conversation, Jay was incredibly friendly, approachable, and more than happy to answe...
Jay provided excellent service in organizing my removal
Hi both Muval and the back loaders they referred were excellent. They were very easy to contact with any concerns and the guys were super polite, in time and effective. I highly recommend this service.
So helpful and made the whole transition so less stressful. Highly recommend
Muval and my rep Julius made finding and booking movers for my interstate move remarkably easy. It's the first time I've needed to book interstate movers and wasn't sure about how to manage all the different aspects (quality of services, in...
Dion was very friendly and quick to offer suggestions and answers to my questions. Thanks!
Dan was helpful and patient, looking into an end of year move that was brought forward quite quickly. Thanks!
Muval team was very responsive and facilitated finding the service we needed for the dates we needed. The interstate removal went very well with no issues at a reasonable cost.
Karla from Muvla has been so amazing, I cant speak more highly of her! If I could give her 10 stars I would! Thank you again for all you help!
I have booked my move with Muval and Im very pleased with the professional service so far, and kind of them to be flexible at short notice as I dont have my settlement date yet. Looking forward to the move now.
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
A cubic metre is 1m x 1m x 1m. A full-sized container size is 38m3.
Truck sizes vary from 20m3 to 70m3 and sometimes 100m3.
Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.
If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables.
This can be organised but will incur an extra charge.
The first thing to do once you’ve moved into your new home is to check the house. Check out Chapter 4 of our moving house guide for a detailed outline of what to do after you move.
Yes, absolutely. Please mention this at the time of booking, as it may make a difference to the provider we match you with.
Some companies will have storage at the destination and some at the pickup. Some even include complimentary storage!
Our top tips and tricks for moving
Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
MuvAle - the beer made to quench the thirst of Aussies moving this summer
It is an Australian cultural taboo to not offer to help your mate move house. Inspired by this premise, and a love of good beer customers can now get a free six pack of our very own hand-crafted MuvAle Pale Ale by referring their friends to use Muval.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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