Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
75,000+ customers 
4.8 rating 
Instant pricing 
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2603) rating on Google reviews
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Fantastic service, always go above and beyond and more than happy to answer questions. I’ll never use another company as I know 100% I get the best price and best service with Muval. I highly recommend for anybody looking at moving interstate to contact these guys, I’ve used them twice.
— Natasha Gallahar
Shaz from Muval went above the average customer service to assist me to arrange my interstate move as well as to reassure me closer to the moving date. Informative professional and a pleasure to deal with. Highly recommend.
Nyasha was friendly, efficient and very helpful. Considering the lovely interaction with this company, I would recommend Muval to everyone
Julius was extremely patient with me and very thorough in explaining everything.
I had a smooth and easy moving experience thanks to Bree (Muval) and Michael and his team (Bet removilists) Will not hesitate to book again and have recommended to family and friends.
I wish I could give the boys who actually moved me a higher rating.... They were so professional and friendly. Looking after my furniture and belongings like it was there own. Cant speak more highly of this company, making my interstate mov...
Allvin was very helpful on the phone and happy to answer my questions. Thank you!
Kelvin displayed wonderful professionalism and first class customer service. Provided solutions and options that best fits my needs. Highly recommended.
Very pleased with the movers we had, super efficient. Had a bit of a challenging space to get some of the furniture in through the front but they did a great job at working it out. Definitely helped take some of the stress out of moving.
Rhea was extremely helpful, kind and patient with me asking lots of questions. She was personable and friendly also. I was relieved I was talking to the right person who could solve my issues. Thanks Rhea!
After trying a pack your own service and realising it would take 14 business days to deliver our furniture interstate, I set about looking for a company that could deliver next day. I requested a quote through Muval and was contacted by Jam...
Arrived early, got straight to it and didnt take a break until the job was done. Gary and Dean were awesome and Id recommend to anyone.
Brittany from their team made it very easy to help with my move, even though I had some complexities. She organised everything and was quick to respond. I definitely recommend this service.
The booking process was fast and transparent. We got many quality removalist groups to choose. All costs were well illustrated and the service quality is great as advertised. We would recommend using their service particularly if you are ne...
Thanks Win youre extremely patient and helpful over the phone, answering all my questions clearly and professional. Highly recommended Muval to anyone who needs reliable and caring movers. I truly appreciate her excellent customer service....
Win was just Brilliant she was very professional and new exactly what to do and answered all of my questions she is an asset to your company
Sharon went above and beyond to help organise my exact needs and dates, revising until it was perfect. Answered all of my questions and took my stress away. Couldn't be happier.
I cannot recommend Muval highly enough. I submitted the on-line form and ticked a couple of possible removalists and within a short space of time had Alec call me and offer to help. Well he certainly helped. He negotiated directly with the ...
Shaz and the Muval team have been incredible for our interstate move. Communication is exceptional, highly recommended.
Daniel G and William were great removalists! Very fast and efficient, and friendly guys! Would definitely recommend!
Wilson from Muval is a legend, he really eased the stress of moving for me - communication from start to finish was amazing (email, phone, direct SMS line with him) which I really appreciated. Wilson explained all of my options before booki...
Daniel at Muval was incredibly helpful, understanding and easy to communicate with. We can't thank him enough as he assisted us with a removalist company that damaged our items and he negotiated a good outcome for us. Muval is fortunate to ...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
Yes. This varies depends on which company you are using. Usually, the minimum charge is based on the cost of transporting 5 cubic metres.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables.
A cubic metre is 1m x 1m x 1m. A full-sized container size is 38m3.
Truck sizes vary from 20m3 to 70m3 and sometimes 100m3.
Our top tips and tricks for moving
Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
Painting and Decorating When Moving House
Painters and Decorators have the skills to negotiate the technicalities of covering walls with paint as well as special trend applications such as renderings, and wall-papers. They can help with the inside and the outside decorating of any abode when moving house.
How to pack for a move
Where and how do you start packing for a house move? Take the stress away with our packing tips, guides and moving checklist.
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Your Guide to Unpacking: How to settle in to your new home
Moving into your new home is exciting... until you realise all the unpacking you have to get done. Here's how to tackle the task without losing your mind.
Can You Move House During Coronavirus (COVID-19)?
COVID-19 has brought a lot of uncertainty to our day-to-day lives, let alone when you're moving house. In this article we answer the question "Can I still move during Coronavirus"? and offer some practical tips for safety and hygiene.
Food Packing Tips When Moving House
Moving house can be a real mixed bag of emotions and a test to your patience and eating habits, it is a time that usually calls for easy takeout meals and often the approach is less than healthy.
Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.
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