Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2330) rating on Google reviews
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Our pick up and delivery from Perth to Adelaide went well without any issues. They were very prompt and communication was great!
— Andrea Mead
Muval organised a removalist for me at a price I could afford. They put me in contact with the people at both ends and from my perspective everything went well. I had several items of furniture and lots of boxes which I packed myself. My go...
The overall process was just exceptional, from the quote and booking process to the day of move. Ben was responsive and very helpful, and made the booking process so easy. The two removalist were respectful, punctual, friendly and helpful. ...
Muval set us up witha really great removal company that were very through and careful with all our stuff. Everything arrived in good order in a great timing. Very please with Muval and our removalists
Raiha Grashuis was amazing! Very helpful and fast! Thank you!n
Our quote for our interstate move with Muval was exceptionally good value compared to another quote. Lauren is simply amazing to deal with, she walked us through the whole daunting process, her patience with my 101 questions is incredible. ...
The Team from Muval made our move so easy, they found us a super good removalist and new internet connection
Grace did my booking she is friendly patience and efficient in her work. Definitely I will use Muval again and highly recommend to my family and friends.
Dion was communicative and attentive. He answered all my questions and was very helpful! Excellent customer service!
Jay was amazing and looked after me! Great job mate
Mitchell at Muval found great removalists for us. They arrived on time, worked quickly, treated our items with respect and were lovely to have around. Highly recommend
Shaz at Muval is a Goddess! Totally professional, warm and friendly. Prompt communication by email, msg and phone calls. We had a small glitch with our move Not Muvals fault in any waybut Shaz worked miracles to get our final small lot on a...
I'm so glad we used Muval for our recent interstate move, it made the whole experience easy. The customer service (Alec) was so helpful and attentive. He found us the best way of moving our items for the best price. Khan Transport were also...
Good price, well organised and good communication. Vince made our move easy and stress free. I'll use Muval again if I need removalists.
I had a good chat and deal with Alvin in Muval, he help me a lot with organising my move according to my reference. He is so approachable and nice too. Thanking him a lot for this.
From start to finish this service was stellar! I have never before had such great customer service. My contact was Mahdi and hr was so helpful. Went out of his way to make sure I was looked after. I would highly recommend these guys.
Efficient and asked us questions to make sure they did exactly what we wanted. And they have a cool, colourful truck!
Great service from Bree, everything was arranged for me and made the move a lot easier. Thanks Muval team
As a newbie to relocating, I really appreciated Caroline's expertise and support: she provided a range of options so that I was able to select a removalist company that met my needs (much easier than me calling individual companies directly...
Excellent customer service, friendly and helpful. Would highly recommend.
Shaz from Muval was extremely helpful. Highly recommend.
I had a very tricky job request for Jay @ Muval - a very short notice move to a not-so-common location, and within the first phone call, he had delivered the best quote and job for me. I'm giving Jay 5 stars from my heart for his great work...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
The packing service is not included in our standard pricing. Please check with our support team to get a quotation.
It is preferred if you or your representative to be present at the pickup and drop off.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
This can be organised but will incur an extra charge.
If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.
Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose.
Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.