Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2529) rating on Google reviews
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100% would recommend. Stress and hassle free, they were helpful and friendly. They actually cared and took the time to do the job right. Thanks so much.
— Craig Worsley-Grace
Service was great to use and so easy. Mitchell was amazing to deal with, very patient and attentive to getting the best outcome. Definitely recommend.
Since the first call, Muval has been really helpful for someone who has never moved before like me. The staff member Alec was very friendly and answering all my inquiries with patience, and helped me to find the best deal for my move.
Excellent customer service the guys where very helpful friendly definitely recommend thanks guys
Shaz from Muval went above the average customer service to assist me to arrange my interstate move as well as to reassure me closer to the moving date. Informative professional and a pleasure to deal with. Highly recommend.
Carina was fabulous, explained everything in detail and when she saw both my partner and I reached out for a quote she used details from both of our requests and got us a great dea
Muval was easy to book. Further, Carina followed up with the move booking ensuring it was specific to the time and day preferred. She was very helpful. Thankyou so much.
Karina is one of the best contact agent on phone Ive ever seen. So nice, kind and helpful about all my questions and concerns. Trusted company no hesitate to find them again in future!!
Tegan at Muval went the extra mile, workshopping our particularly challenging move with narrow access. She assigned Bet Removalist and we are so grateful to Michael, Anita & the team for their professionalism, care, communication & advice e...
Fantastic customer service making moving easier no stress. Thank you Angelo!
Very easy to use. Good communication. Had the move sorted in minutes, no problems. Theyll be my go to when I move again
Great service. Went with the second cheapest quote they provided (Total moving solution) which did a great job.
This was fantastic, they organised everything for me.
Excellent professional service and great communication. Many thanks
Muval is an excellent service who cares about your move and keeps your interests as a priority. Karla was absolutely wonderful to work with!
Bree from Muval was absolutely phenomenal at taking the stress out of moving and organised great removalists in a timely manner at a great price. Her follow up throughout the whole process highlighted her professionalism. Thoroughly recomme...
Shaz was really helpful and was great in helping us secure removalists in a short space of time. Thanks!
I have received great remote assistance from Grace to help me book the truck for my moving arrangements. Grace has been very polite, helpful and efficient. She has made this process so much easier. I will have my moving date at the end of t...
Awesome experience Jay was super helpful and he even had to persevere while we had multiple phone disconnection so cheers.
Sharon was very efficient and helpful in arranging our move, making the arrangements less stressful
Using Muval saved me so much time and effort. Marc was extremely helpful narrowing down options to 3 and ensuring we could meet the deadlines and complexities for our move. Highly recommend and would use again.
I submitted my request with Muval at night and first thing the next morning I had a call from Anthony. He was really friendly and be du responsive with contacting removalists for me. Some removalists werent responsive so Anthony was contact...
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.
The packing service is not included in our standard pricing. Please check with our support team to get a quotation.
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
If you have the original TV box, please use it. You can also purchase TV storage/removal boxes from storage centres. If you don’t have a box and can’t source one, the removalist will use heavy-duty blankets to protect the TV.
If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables.
Yes, all of our prices are GST inclusive.
If you have booked the shared truck option, then yes. If you have booked a premium option, then you will not be sharing the truck.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.