Move house with Muval and Downsizing
We've partnered with Downsizing to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
It all started with a single question.
Why isn’t there a niche property portal for the downsizers and retiree market?
It was 2003, and as the eldest daughter & daughter-in-law, we had just started the search for accommodation options for elderly parents. It wasn’t an easy or a pleasant experience and there was very little information available online.
It got us thinking – so we started talking to other families in similar situations and found they were just as confused and frustrated as we were.
So we built Downsizing.com.au, a website designed to be easy to use - a one-stop-portal to help consumers easily navigate the fragmented and complex retirement living and aged care sector in Australia.
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 60,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2330) rating on Google reviews
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Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
Alvin was helping me with the process and he is great! He is very friendly and very open to help with anything! Very fast in doing the service. I am very thankful to him as this is my first move and he made it very easy. Would greatly recom...
Recommended. I called at short notice and Julius was able to find me a slot, was helpful and understanding to my situation.
Jay was very helpful. Excellent communication and customer service.
Lachlan was great to deal with! He was fantastic!! 10/10
Excellent service! Mitchell was incredibly helpful and made things simple, stress free, & affordable. Thank you!!
Team were easy to deal with and extremely responsive.
i could not speak more highly of Sharon. she went above and beyond, i couldnt have asked for anything else.
Hayley at Muval provided me with an extremely reasonable quote within 10 minutes. She was available to answer all my questions and always responded within minutes. Muval took all the stress out of finding a freight company, I was grateful t...
Spoke to Brittany Collier regarding moving in January . She was very professional and obliging. Was very informative about the different services and advised that it was very busy the week I needed to move. She sent out a few removalist tha...
Ive used Muval several times: its a good service. They dont do the move as such but coordinate the logistics. Bear in mind theres quite a number of moving parts with moving and each time Its been as painless and cost efficient as it can be....
Highly recommended. On time, hard workers and took great care of our belongings. Always ready to communicate.
Absolutely smooth, and seamless from the first discussion to the final delivery :)
Helped sorting out one of the many difficult task with moving easy! Thanks a lot to the staff I worked with. She was very professional and got things organised with ease.
Julius was very helpful and kind, guiding me smoothly through the entire process and clearly explaining everything along the way.
I cant thank Jay enough from Muval! This is my 2nd move in the last 6 months and he is so helpful and cheerful on the phone! He really takes the stress out of moving house!!
Julius from Muval was fantastic! Ensured all of our complex needs were accomodated. Julius eliminated my wife and my own stress levels. If youre after a smooth, faultless move, Julius is your man!!!
Shaz was really helpful and was great in helping us secure removalists in a short space of time. Thanks!
Unfortunately I didnt get a removalist however Anthonys communication was excellent. Constant updates through the entire process highly recommendable
Dion was so helpful and very patient working through everything with me!
Muval is responsive and professional with my various enquiries. They engaged O'clock Removalist for my move and everything went well and smooth as planned. Chargo and Leo did a great job.
Hayley had helped so much with my move. As a busy company I expected to wait around for answers, instead she tries to get back to you about every small detail. I'm sure most of the office are professional and very helpful. Thanks!!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
Packing and unpacking boxes for your house is not usually included by default when you book a removalist. This is a service that needs to be booked separately (you can do this through Muval) or done yourself, and is best arranged for a day or two before your removalist is scheduled to do your uplift.
In our experience, people always dramatically under estimate the time it takes to pack their house, and it's usually one of the most burdensome tasks of moving! If you're packing yourself, make sure you start early and do a couple of boxes a day. Otherwise, save yourself the hassle and book packing services through Muval. Your future self will thank you.
The packing service is not included in our standard pricing. Please check with our support team to get a quotation.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.
Yes, it can, as long as you notify us before booking your move.
No one expects that you keep the original box that your TV came in when you bought it. Most removalists can provide special TV moving cardboard boxes that can help to keep your TV safe and secure while being transported (make sure you enquire about this before your move day. Otherwise, you can protect your television by wrapping it in blankets and then wrapping that tightly in cling film. Finally, as a peace of mind measure, we recommend purchasing one of our affordable moving insurance policies to protect your most valuable possessions like your TV in case of an accident.
All furniture items will be wrapped in heavy removalist quilted padding to best protect your furniture; Some removalists will also use shrink wrap as well.
Our top tips and tricks for moving
Read our best tips and tricks on everything from saving money when moving to how to get your family organised.
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Find removalists in your city
Muval's network of verified local removalists operates Australia-wide. Choose your city and get started now.