Move house with Muval and Homebuyer Help
We've partnered with Homebuyer Help to help you move with trusted removalists near you. Compare prices & book online instantly.
Moving house starts here
View pricing, read reviews and book professional interstate and local removalists online.
🏡 Welcome to Homebuyer Help - Your Trusted Guide in Real Estate Journey! 🏡Are you navigating the exciting yet complex world of buying or selling a home in Australia? Look no further! Homebuyer Help is your go-to resource for expert guidance, providing tailored guides to streamline your real estate experience.At Homebuyer Help, we understand the importance of a smooth transition during the moving process. That's why we've partnered with top-notch removalist service Muval to ensure your journey is not only well-informed but also seamlessly executed.Why Choose Homebuyer Help?✨ Comprehensive Guides: Access personalized resources to empower your home buying or selling journey.✨ Expert Advice: Benefit from industry insights and tips to make informed decisions.✨ Free Service: Our commitment to you is entirely free—because everyone deserves a stress-free real estate experience.Ready to embark on your property journey? Dive into our guides and enjoy a seamless move with Muval!
There's no better way to book removalists
We take care of all the important parts of moving with every booking.
That's why 9.4/10 customers recommend Muval to their friends and family.
Expert removalists
A removalist truck and two men (depending on the size of your move) will come to collect and deliver your items.
Online booking
Save time calling other removalists for quotes. Find, compare and book your removalist online.
Dedicated service
Our experienced customer service team is available to assist you at every step of your move.
Protective covering
Your items will be protected with heavy blankets using moving industry best practices. These help prevent your items from damage.
Loading & unloading
Full service loading and unloading of the removal truck is included with every move. Packing services are available at extra cost.
Complimentary cover*
Receive $5,000 of complimentary cover on named items for added peace of mind.
*Only available for MuveXpress bookings.
We've mastered moving
After 75,000 removalist bookings, we know moving better than anyone.
Get started now
Why our removalists are different
Muval removalists are a new standard for quality and care.
Each furniture removals company available on our platform must pass our 7-step verification process. We also conduct regular audits and check-ups to make sure vital insurances are up-to-date, and quality standards are being upheld. Many of our removalists are also members of the Australian Furniture Removalists Association (AFRA).
When you book your removalist with Muval, you get a company that cares about going the extra mile to make sure your next move is an easy one.
It's moving, the way it should be.
Don't take our word for it
Our customers have given us a 4.8 (2732) rating on Google reviews
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Muval helped me remember everything that need doing with the move and helped me organize everything. They were very professional and helped take the stress out of moving.
— Rebecca Smith
LJ (Muval) was very helpful! She was very consistent in following up and giving options for our move. Excellent service!
I've moved around a lot. In the past I've organised removalists myself but this time I simply didn't have the time to ring around. I stumbled across Muval in Google and gave them a call. I spoke with Liz. She was amazing! I explained my nee...
I Called @Muval requesting an immediate move, Tanya delivered within minutes, the 2 x blokes were professional, communication was open, my properties were handle with care without damage to and fro. Loading and offloading was seemless and t...
Julius was helpful and patient when I tried to give him information about our furniture. He is very professional and he has good communication skills.
Somehow Muval has managed to reduce the stress of moving. They’re so helpful, really open to questions and have thought of everything. So far, a really nice, authentic experience! Thanks Marc.
Muval provided an excellent service at no additional cost to my move. They collated all the best and most cost effective removalist for me and were the initial contact point for me including asking any questions I had for the removalists. I...
I got chatting to Brittany at a local playground after she overheard me talking to a friend about buying our house and feeling overwhelmed about finding decent removalists after bad experiences. Brittanys knowledge and enthusiasm has defini...
Incredibly quick to find us a booking with removalists. Made moving on very short notice feel like a breeze. Were very clear about the process and costs involved which meant no unwanted surprises when the time came to actually move. Will de...
Jay was the best getting the best price!!!! Thanks so much for the patient with all my questions! 100% recommended
Super professional company, Kevin was super fast and attentive to my needs. Highly recommend
Dion and the team at Muval were really easy to deal with. Easy to organise and took the hassle out of organising. Would highly recommend
great service and support. We had a few issues but they help us with everything. We appreciate a lot all your support. Thank you
Jay is just the best very professional and nothing is too much trouble
Amazing service i highly recommend Jay he is the guy for everything, professional, punctual and will get all the requirements sorted
The workers did a wonderful job very happy with their service
What a delightful woman. Shaz@MUVAL, you are wonderful. Thank you so much. The speed at which you sorted my move was phenominal. Thank you again, I really appreciate your effort. You are brilliant Sharon. You are the best!!!
Muval (and Bree’s great communication) made it very easy to find and compare movers, and then book a mover for my require date. Would recommend using their service :)
Spoke the Win from Muval and she was very knowledgeable and helped me to make the right choices with my move.
Excellent moving service. Grace from Muval guided through the moving process efficiently. Recommended for a hassle free moving!!!
This is the 1st time I've used Muval whose services came recommended by a friend. It's been a really good experience that made organising our interstate move so much less stressful. Lauren was attentive, she listened to what we needed and o...
Unfortunately we have had numerous moves over the last 2 years, and always come back to Shaz, she is efficient, professional, kind, polite and just a great egg! Thank you Shaz!
Frequently asked questions
Learn from the moving experts. Can't find an answer? Call us on: 1300 168 825
The best way to ensure a successful move day is to be prepared. One way to do this is to notify your removalist about any very heavy or awkward-to-move items before move day. It can never hurt to double-check with them that they understand that you have these items, even if you have also submitted an inventory list. These sorts of items include:
- Grand / Baby grand piano
- Pizza oven
- Concrete furniture
- Pool / snooker tables (particularly slate)
- Many pot plants / large pot plants
It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/cover
The final payment must be paid five days before the nominated pickup date.
If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.
The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.
Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.
Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.
However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.
Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.
Read more about how to avoid dodgy removalists here.
It is preferred if you or your representative to be present at the pickup and drop off.
If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.
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