Hervey Bay to Newcastle Interstate Removalists

When looking at your kitchen, the industry standard is one book carton to each cupboard door. 

Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival. 

If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.

The cost for your local move will depend on how long your move takes. Some dishonest moving companies quote very cheap hourly or half-hourly rates to get your job, and then work slowly on the day or surprise you with additional charges in order to make more money.

Unless they are running a limited special offer, most honest removal companies need to charge at least $45 per half hour or more in order to pay their staff (two people usually come to load and unload the truck for you), pay their insurances, and make sure their trucks are serviced regularly.

We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:

1. It maximizes the space available.
2. A tight well-loaded vehicle ensures less movement and motion on the road/rail. 

Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.

However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.

Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.

Read more about how to avoid dodgy removalists here.

If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.

It is preferred if you or your representative to be present at the pickup and drop off.