Paralowie Removalists

We encourage bookings ASAP, and this will hold the price, reserve the space, and give you peace of mind. This can also mean you avoid any future price rise.

Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.

Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Muval are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.

However, we advise to be cautions of moving companies with hundres of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don't get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occassions rarely attract a 5 star rating.

Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don't deliver a high level of service.

Read more about how to avoid dodgy removalists here.

If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.

If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day. 

The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March - September you can leave it a little later, booking 2-3 weeks out.

If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.

No, The moving company you book will load and unload the truck with a minimum of two professional removalists.