Removalists Highgate Hill

If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.

Generally, it is around four porta-robes or 6 standard cartons for a wardrobe.

If you change your list of items or space required a week before your move, we can usually adjust the price accordingly. In some circumstances this won’t be possible depending on the booking volume and amount of change and notice provided.

If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables. 

If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day. 

Dismantling and assembling the furniture are not included in our standard pricing but can easily be added to your moving service, just ask.

Yes, it can, as long as you notify us before booking your move.

We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:

1. It maximizes the space available.
2. A tight well-loaded vehicle ensures less movement and motion on the road/rail. 

Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival.