Chadstone Removalists

If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Muval as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Muval about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day. 

Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival. 

Preferably No, It is better to use a fitted sheet on each side of your mattresses to enclose. 

It is preferred if you or your representative to be present at the pickup and drop off.

Yes, all of our prices are GST inclusive.

If you cancel within 48 hours of your booking (if your move is more than 5 days away) or give three weeks’ notice before your pick up date, you will get a full refund of your deposit.

Yes. This varies depends on which company you are using. Usually, the minimum charge is around $300-$500 dependant on the origin and destination.

The packing service is not included in our standard pricing. Please check with our support team to get a quotation.

The final payment must be paid five days before the nominated pickup date.