Removalists Voyager Point

If you need to change the delivery or pick up date, please advise the removalist as early as possible. They can sometimes accommodate changes and reschedule but this has a few variables. 

To see the pricing, you will need to click on the link in your email. This will take you to our website where you can see your options.

Each company has differing policies about notification before the pickup and delivery. Some companies can provide a time window on booking, others provide this the day before, while others will provide notice within an hour of their arrival. 

It is preferable to consider taking out an all-risk policy for your move. We offer two different options of coverage for your move, which include lowering the excess to obtain a lower premium or the ability to cover specific items of your move: https://www.muval.com.au/removals-insurance 

Yes. This varies depends on which company you are using. Usually, the minimum charge is around $300-$500 dependant on the origin and destination.

Yes, it can, as long as you notify us before booking your move.

Muval is a booking platform. We find reliable moving companies at a competitive rate. We help companies fill their space with customers that are happy to fit in with the truck schedule. It is called a shared load option.

We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:

1. It maximizes the space available.
2. A tight well-loaded vehicle ensures less movement and motion on the road/rail. 

If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.