A&R Removals logo

A&R Removals

Gold star icon 4.50 · 158 reviews
Green checkmark icon Muval verified for quality & service

Reviews summary

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159 reviews
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21 reviews
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5 reviews
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Communication 9Service 38Quality 8Professional 55Care 24Happy 8Efficient 33Affordable 2

ABOUT A & R REMOVALS
A & R Removals is a family-run Australian moving company established in 1981. Owned and operated by Karaco Pty Ltd, we take pride in our reputation of quality service, forward-planning, and efficient teamwork. Whether you’re relocating from across the street, interstate, or across the globe, we offer a prompt, cost-effective, and complete removal service.

Our specific objectives are:
– to ensure that our customer’s requirements are met and surpassed;
– to maintain and grow our market recognition for superior services and facilities

To achieve our objectives, our Queensland depots – Cairns, Townsville, Brisbane, and Mount Isa – offer a range of removals services and facilities to cater to all of our client’s needs.

At A & R Removals, we understand that moving is one of the most stressful events of a person’s life. Hence, we supervise and coordinate with you regarding your move from start to finish. To avoid double handling, goods are packed into steel shipping containers, then that same shipping container is delivered to your new home. When we arrive at your new location, we will unpack your belongings with the same care as we have when we were packing them. You can tell us where you want the items, then we will collect the used packing materials and leave you to enjoy your new home.

When you choose A & R Removals for your move, you can be confident that our highly-trained staff and moving partners Australia-wide are there for you. We have the process, the people, and the infrastructure in place to make your move as stress-free as possible.

Areas serviced

place marker icon Removalists Cairnsplace marker icon Removalists Townsvilleplace marker icon Removalists Brisbane
Richard Lock
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Natasha Leoni
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They were quick and constantly moving wich was good to see. They did a good job.

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TIM Bryenton
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Rowena Clancy
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Sandra Johnston
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George and his daughter were brilliant! Arrived right on time, we had a discussion, walk through, duscussed the plan, and they went to work. Fast, careful, professional

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Brodie Rodgers
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The guys from A & R were very professional & efficient, super helpful with all things removals & would recommend them to anyone.

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Jeff Lockhard
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Very pleased with the price quoted but the service on the uplift day and delivery day was friendly, polite , carefull and very cooperative A great team by everyone at A and R

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Toni Porteous
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George and his team packed efficiently and professionally. Took the stress out of moving day. Thank You

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Oogie Miskovsky
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I recently had the pleasure of hiring A&R Removalist Company to assist with my move into a new home, and I cannot express enough how impressed I am with their exceptional service. From start to finish, they went above and beyond to ensure a smooth and stress-free moving experience. First and foremost, the team at A&R Removalist Company was incredibly professional and courteous. They arrived promptly on the scheduled day, ready to tackle the task at hand. Their friendly demeanor instantly put me at ease, and I felt confident that my furniture was in capable hands. The movers demonstrated an impressive level of expertise and skill throughout the entire process. They handled my belongings with the utmost care, ensuring that each item was properly wrapped and protected. I was particularly impressed with their attention to detail when it came to fragile items, as not a single piece was damaged during the move. What truly set A&R Removalist Company apart was their efficiency and organisation. They worked diligently, wasting no time in loading and unloading my furniture. Their strategic approach to packing the truck maximised space and minimised the number of trips required, saving both time and money. I was amazed at how quickly they were able to complete the move without compromising the quality of their work. Furthermore, the communication from A&R Removalist Company was outstanding. They kept me informed every step of the way, ensuring that I was aware of their progress and any potential delays. Their transparency and willingness to address any concerns or questions I had made the entire process even more seamless. Overall, I cannot recommend A&R Removalist Company enough. Their professionalism, expertise, and exceptional customer service truly exceeded my expectations. Moving can be a stressful experience, but thanks to their hard work and dedication, my transition into my new home was made effortless. If you're in need of a reliable and efficient removalist company, look no further than A&R Removalist Company. They are the epitome of excellence in their field.

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Zac Cavanaugh
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A great bunch of professional people! A well oiled team, constantly looking for work and took extra time to pack the things of great importance! The team leader Paul made sure that my personal effects were looked after as if they were his own!!! Thank you!

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Malcolm Fairleigh (VK2MHF)
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great job in my recent local move

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Pam Lynch
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100% most easy going, professional, reliable company and staff. I was contacted with dates and times which were met, the staff are helpful, friendly and get on with the job. Everything was packed well, nothing was broken. Would recommend this company to anyone. Thank you for making my move so easy.

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Peter Scott
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Excellent service, well priced, no request was too much to manage.

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Judith Colls
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The gentleman from A&R were fantastic in moving all our furniture from one property to another. They were exceptional in there care and professionalism throughout and were very respectful to us and our belongings. I would not hesitate in recommending them to anyone needing removalists. We thank you very much for your hard work. Regards Judy & Russell Colls

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Lexi Bonomi
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Leann O'Neill
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We moved with A&R. Ray was so helpful over the phone. The guys who moved us were awesome. Nothing was too much for them.

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Lachlan McLean
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We used A&R to move twice in 6 months and found them all to be very accommodating and hard working. They worked hard to look after our belongings and store/stack the container such that we were able to maximise the space we paid for in the move.

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J N
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Gloria Michelle Read
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I can HIGHLY recommend. The guys were prompt helpful and efficient Two heavy marbles tables moved without a mark or a complaint! Good communication and EXCELLENT services Wouldn't use anyone else. 5 stars and then some

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Jack Williams
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Deborah Kaldor
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Second time we have used them and have no doubt we will use them again, friendly, professional can't fault them. Would highly recommend them to anyone ??

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Lorraine Asprey
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Alexei Boyd
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Super efficient, really helpful friendly staff :)

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Lorna Denmead
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I contacted them when I discovered that A&R Removals had our container. They were very professional and they organised with me to deliver the container the next day. Wow! Three men arrived. Nothing was a problem. They carried everything to where it needed to go in the house. I was also contacted when they got back to the office and told they had found a piece of our belongings.

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Sarah Kate
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Awesome guys. Very friendly and respectful. Will definitely use again

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kevin west
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Very friendly team Packed our house neatly into containers for rail shipment AR price was a little higher than a Brisbane offer but We chose AR as a local operator and were pleased that we did so And we are pleased to recommend them for any Cairns move We are now awaiting delivery and trust that the offload will be handled in the same manner by their Brisbane partners Thanks Kevin and Kerri

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Brittney Finlayson
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Friendly, efficient and careful ??

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Tammy Bennett
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Kylie Gowell
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The whole process flowed easily from start to finish. James and his guys were jovial but professional which created a relaxed atmosphere while everything was packed and moved.

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Laurelle Risdale
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We have used A and R removal for the last two uplifts over a period of time. We have found the staff very accommodating and professional I would highly recommend this company if you are looking to move your family or business to your next adventure!!

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Damien Bower
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Friendly team packed up my house efficiently. They were very professional.

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David Robson
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Professional and on time pleasure to deal with.

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Melia Peters
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I would definitely recommend these removalists. The boys were on time, professional and went above and beyond making sure everything went smoothly. They were efficient and didn't hesitate to put things where i asked. They even hooked up the washing machine and put together the beds. Thankyou!

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Cassandra Blyth
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A&R Removals Townsville provided friendly and helpful initial contact over the phone. They took the time to refer to information provided on my online moving form in order to clarify any areas that were needed so as to ensure a smooth delivery. After the initial phone call, I felt very comfortable and reassured that the delivery of my overseas shipment would be professionally delivered to my home. The delivery staff were very professional, friendly, communicative, focused and fast - I will definitely choose A&R Removals Townsville should I need support with another move in the future, as well as, confidently recommend their services to others.

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Mitch Kirgan
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These guys were very receptive for organising the painful process of moving home. On the day of removals, the crew were very professional and even better at the job. Caring for my furniture, taking the time to dismantle and protective wrap, especially that of my large table, bench and hall table.

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Jes Sibi
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Positive: Professionalism , Punctuality , Quality , Responsiveness , Value James and Scott were an excellent team. We had very large, heavy furnitures that needed to go up a narrow stairway, James and Scott took the utmost care to avoid damage to the property and our items. I appreciate their sincerity and will certainly pick them for our next move. Services: Interstate moving , Local moving , Moving-related packing , Oversized-item moving , Moving-related storage , In-state moving , Furniture assembly

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Naomi IJnzen
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Very professional, quick, on time, friendly and definitely hire them again when we move.

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Tezza
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We have used these guys twice, they were on time, very professional, zero damage and fast, would absolutely recommend them.

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Danny Reid
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Alexander Kambanaros (Kambo)
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Originally gave 4 stars after a tired day, on reflection they are definitely a very professional business that gets the job done. 5 stars!

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Cherie Howsan
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Thankyou for the safe delivery of my 8 boxes on the last leg of their journey from New Zealand..

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Daniel Boden
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On time, professional and took care with our stuff. Would recommend.

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Nicky King
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The guys are great and works fast. Recommend and would use them again.

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My Business
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The guys turned up on time, where polite & courteous at all times. They were amazing at packing the container & took care with the removal & packing of our furniture prior to loading. The end result was that all our household goods where packed ever so tightly into the one container. Tetris has nothing on these guys, honestly.

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Darren Hargreaves
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Ray was knowledgeable, friendly and very accommodating. The removalists were well prepared, well equipped and prompt. Our stuff arrived undamaged, was neatly stored and protected. Thoroughly recommend them

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Padmadevi Valamootoo
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Very happy with everything.

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Michelle van der Sluijs
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The AR team were so efficient and courteous for my move, it was such a pleasure and all my belongings were taken such good care of. Thank you very much James and team for your help!

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Daniella Tonetto
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The A&R team Cairns were professional and very careful with our unpacking and transition into our new home. Thank you for making this easy and stress free.

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Susan Hardy
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Very friendly and helpful team that made my move a little less stressful than I thought it would be

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Jan Hill
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On time, efficient and friendly

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Kyle Mclean
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Positive: Professionalism Had two great guys come down and help me move my stuff last friday the 13th in townsville. Service: In-state moving

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Melanie Usher
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Matthew Aldred
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Andrew McArdle
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The quality of service provided on our recent move from Townsville to Ipswich was very professional, timely and in line with all promises made. The removalist teams that loaded and unloaded, at both ends of the move were exceptional, well organised and an absolute pleasure to deal with. I would recommend A&R to anyone looking to move. Thank you for making this very easy, in what is typically a stressful time.

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Emma Louise
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Very professional company who were efficient and a pleasure to deal with. Highly recommend!

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Liz Wood
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Removalists were on time, friendly, and efficient!

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Debbie Nolan
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Excellent service and really great people to be doing business with

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Rahul Madhu
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Used A&R for a move to Brisbane from Cairns. Their service is professional and prompt with good customer service. Highly recommend them.

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Mehegan Manson
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Fast, efficient and great value for money. Will definitely use these guys again. Thanks

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gemma flynn
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I used A & R removals in May 2023 to move me from Mission Beach to the Depot in Ipswich. These guys and girls are amazing. Best removals company Ive dealt with in my 30 yrs of using removal companies. Professional, prompt, flexible, affordable and super friendly. Don't even consider anyone else waste of time. The manner in which they dealt with me on the actual day of moving was like a dream! I think I proposed to one of the guys I was so grateful! Like knights in shining armour they arrived in their big truck to take my stress away. Ray gets a personal shout out! Your amazing and thank you for helping me to start a new life with as much ease that was possible. From the very first call you were my help whenever needed. Amazing. They don't make humans like this anymore Im sure. Thanks team your all-stars!

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Brian Edmonds
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Fantastic couple of Chaps did our shift.

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Sandra Walden Pearson
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The incomparable removalist company! From Deb in Accounts to Darren, Operations Manager, AR made moving (a typically stressful experience) seem seamless. AR goes the extra mile consistently - for this company, that's just BAU. For the person moving, it is a gift. And George? He is a Legend - truly a Superstar?? AR is in control every step of the way. In AR I placed my trust and confidence. AR proved it could not have been better placed. George, Darren and Deb: incomparable individuals who constitute an incomparable team. AR is truly the incomparable removalist company.

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Thomas Mathew
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Angela
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We had George and team. They are a powerhouse. If I could give more than 5 stars, I would. There service was amazing. Well done guys. You exceeded our expectations !!!.

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Annie Anderson
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Excellent from start to finish and so polite and helpful. Thank you to all the team.

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Andrew Prowse
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Triple R Recycling Uncle Mal Mal 0491297326
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Great transport company

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adele hainsworth
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Excellent communications throughout, very helpful, competitive pricing & professional. Highly recommended.

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Norena Bani
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Conor Mathieson
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Chris Wesner
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Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Very easy move, very professional and hard working. Everything was well packed and there was no damage to glasses, woodwork or couches. I would happily recommend their services! Services: Local moving , Moving-related packing , Oversized-item moving

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A Musical Odyssey
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Our move with A and R was seamless from beginning to end. Roxy in the office was always on hand to answer all our questions and with a complicated move with some things going to store and a piano we were impressed that everything got to where it was meant to go and was packed perfectly. All the boys packing and moving at both ends were easy to communicate with and professional. Will definitely move with you again. Thankyou Services: Moving-related packing , In-state moving

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Sonya Farmer
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Straight upfront about costs and conditions. Truck arrived on time. The driver asked exactly what I wanted and did it. Both Guys packed everything carefully and efficiently, transported and unloaded the same. Even my Grandmothers 125 year old display cabinet arrived in excellent condition! (I had been panicking about that one). Can highly recommend A&R Removals Townsville.

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Susan Ponticello
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Just wanted to thank George and Josh for their down to earth friendly professional attitude. We had some large heavy furniture and they carefully manoeuvred each item so as not to damage either the walls of the house or the furniture. They assessed and wrapped each item correctly for storage. We were very happy with their pre-planning on how to efficiently move everything and their inventory of items. Also thank Troy for communication regarding pick up schedule. Would highly recommend professional and friendly and took the stress out of what can be a very stressful time. Service: Local moving

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Steve Salmon
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Good communication and prompt service.

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John Tilden
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From our first meeting to quoting we had professional and caring service.They exceeded all our expectations,We thoroughly recommend this company.

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Jade Ransfield
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Great service, quick and efficient transport of my goods and all delivered safe and sound. Would definitely book with A&R Removals Cairns again next time!

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Will Atwood
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George
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A&R removals were hired to complete our pre-pack, uplift and delivery. The completed the job in efficient and timely manner. They were very careful with all our belongings and the team were a pleasure to have around. Highly recommend!

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Sean Dugger
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Hard workers. Good Packers.

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Tyler Stoddart
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Joe Hart
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Had a great experience with A & R moving from Kewarra Beach to Cairns CBD. Patrick made the experience so easy from the pick up to the lay down on the 6th Floor Apartment, it's all about preparation and execution and A. & R made to all so easy and quick. Thank you all so much. Ann & Joe

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Jo Kneebs
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Valerie Jousiffe
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Packing and Uplift: Townsville 31 Jan 2019 The two lads who came to prepackage everything were absolutely brilliant. They treated everything with respect and were very efficient. They assisted me with knowing what I could and should pack. They did it all with great humour. ???????? definitely a double thumbs up! A big thank you to Matty and Scotty! 1 Feb 2019 This was the day these guys went above and beyond. Despite it being 100yrs extreme rain weather event they packed everything quickly and carefully. They put a lot of effort into keeping everything dry and were extra careful with the furniture moving around doors and hallways. They kept up the good humour and kept my spirts up when I realised that we were moving house in a crisis monsoon wet times. They showed how utterly awesome they were when I had to go drop the car off at the trade-In only to discover I had a front flat tyre. In biggest Townsville rain ever these three guys changed my flat for me when I was just about to throw the towel in. Our house is on a hill so without blocks the car rolls back and twists the jack. These guy got out in the pouring rain, sorted that out and changed the tyre and made jokes so I wouldn't loose spirit. They got everything sorted and allowed me to get going to the car drop off. Then they went back to moving furniture right away! Absolutely Legendary! Biggest thanks to Matty, James and Chandler. We would definitely recommend A & R Removals Townsville because their team go above and beyond for their customers.

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Helen Hibbs
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Very professional, courteous and very efficient. Great to work with. Would highly recommend this company.

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Steve Archibald
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Excellent service Showed up prior to the time I was given Everything went so smooth & professional

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jenny schroeter
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Luis Alfonso Rodriguez
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Great service and understand my requirements for my removal service. Appreciate they organise service on a short notice. Highly recommended.

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les kenny
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Excellent service thank you

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Irna Spigariol
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Lonnie and his team were very punctual and friendly. They took great care wrapping and loading our possessions

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Lauren Schultz
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Great experience would recommend and will use again for future moves.

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Gray Howard
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Great team, efficient & friendly!! Best defence removal in 15years of service

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Jo Manestar
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From the quote through to the pack and store, the dealings were friendly but efficient.

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Lisa Connell
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Moving can be hard but A&R made it easy. From dealing with the quote to the packing and uplift..everyone was very helpful and professional and made a stressful situation a lot easier. Would definitely recommend them to any potential customers.

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Greg Palm
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They team was efficient and friendly and got the job done fast.

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Shane Meloncelli
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Chris Viero
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Everyone was very helpful and polite. Would definitely recommend them or use them again

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Ricky Juzuf
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Tim Wakeling
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Natalie Burns
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Tarin Moke
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Affordable - $4000 cheaper than another quote I received On Time - with reminder calls the day before or 30mins before Removalists were thorough, friendly, hardworking

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Cara Garland
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Geoff Merchant
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Great service very professional and friendly.Could not fault them.Only hope they just as good when unloading.

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Greg Lanyon
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The guys were great, friendly happy and nothing was too much trouble.

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Sabina Mayne
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A&R removals were great moving my house. Quick efficient and easy to deal with. Will definitely use them for my interstate move next year!

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Melia Peters
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A&R were on time and very efficient. They made me feel at ease and handled everything very professionally.

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Emma Meeking
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Jan Wood
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Jason A
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I am a repeat customer with Keffords Removals and A&R Removals. These guys are great, responsive, prompt, polite and on time. Professional service with good efficiency and excellent workers. The next move I do with be with A&R Removals.

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Mark Walters
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Amazing work ethic and dedication. Would recommend to anyone looking for top notch service.

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Amy Barrett
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What an awesome service. On time, and so much care taken with our belongings. Friendly of movers who made the whole experience easy. Thankyou so much.

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Fae Morgan
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Sparky, Jennifer and Josh packed up my house and loaded it into a container. I can't recommend A&R enough. From Ray how came and gave me the quote, and the packing team, they have been fantastic. Sparky knows all the tricks to fitting everything in and how to pack. Im very impressed with their service. Thanks guys ??

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Norena Bani
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Raymond Forsyth
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Graham Cole
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Lads turned up on time and got to work straight away and loaded the truck with out stops and secured the load,transported same across town and unloaded to my container and placed it in an orderly fashion with out instructions,very professional ,excellent.

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Brett Jeffrey
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The staff were very considerate with all items being delivered. They took genuine care of all property. I would definitely recommend this company.

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Aleysha Logan
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Latai Magele
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Positive: Professionalism , Punctuality , Quality , Responsiveness , Value The 2 men did an amazing job of packing & storing our furniture. The gentleman who picked up our cars was very polite and helpful. The 2 men who delivered and assembled our furniture were also very courteous and professional. We will def recommend A&R removals and Kent Removals to everyone. Services: Vehicle transport , Local moving , Moving-related packing , Oversized-item moving , Moving-related storage , In-state moving , Furniture assembly

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Corey Farrell
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The guys were super eager, efficient and reliable. No damage to any of our equipment and extremely professional and helpful with my partner.

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Freeman Gamble
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The team did a really good job, very happy with the end result

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Ron Store
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We highly recommend A&R Removals Townsville. The men were very friendly and obliging. They came when they said they would and were very efficient. They moved two organs out of the church into the hall, unpacked the new one and moved it into the church. They even took away the pile of packaging for us. We would very definitely use them again.

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Paul Harkins
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The team arrived on time and efficiently and carefully unloaded our furniture. The team were courteous and engaged us at every point to ensure our items were placed in the right spot. We'd thoroughly recommend A&R Removals Townsville.

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Gloria Guerin
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What an awesome team, I am so fussy and these guys were so careful with all my brand new furniture and fridge. Well organised and went beyond what I expected. I highly recommend the team from A & R.

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Tanya Lavender
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Maureen Franzel
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My move from Gold Coast to Palm Cove went very smoothly. All dates locked in and great communication in all fronts. Would highly recommend Crew were professional and very helpful

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Trevor Oakley
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Excellent service and good guys that did the job. Much appreciated

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Gyanu Kc
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Nola Ogilvie
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The A&R Team were amazingly - Paul, Erin and Andrew - they were respectful of me and my possessions. It was very hard, hot work, they simply worked as a team until it was done. Thank you you were brilliant ????

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Ray Martin
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Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Excellent service at both ends of Queensland. Recommended Services: Local moving , In-state moving , Moving-related junk removal

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Chris Mosby
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Awesome work by dedicated staff who ensured the move went seamlessly smooth at both ends . Thanks A & R.!!!!!!!!!!

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Jessie Bitmanis
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Leonardo Farinacci
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The gents were great, on time friendly and got the job done right. Happy to keep our goods over the weekend at no extra charge and no damage a super big plus. Crystal at HQ top class will recommend to anyone looking to move. Will use again.

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Bill Van Groningen
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I used A&R Removals Cairns to move me to Brisbane and everything went very smoothly. When I decided to move back to Cairns , I had no hesitation to A&R to do my move back and also I decide to use them for storage of my belongings for 9 months while building a house. Nothing was a problem and their rates were very reasonable. Thanks you , great job and the staff were excellent

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Francis R
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Meg G
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Moving is stressful and you guys made it easy. No one else local replied to my requests for booking availability and you called me back promptly. I even got to speak to a real person. The removalists on the day were great, and assembled beds and moved furniture until I was happy in my new place. If I have to move again Ill be choosing you guys. Excellent work all round!!

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Sally Hamilton
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Arrived on time, very efficient and everything arrived in good condition. Very good service

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Joanne Kilty
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Having been stood up by the removalists I had booked, A&R came to the rescue. They were very helpful and moved our furniture quickly and carefully. Highly recommend!

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Billie Andrade
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The team from Townsville who unloaded for me were very professional, kind and always checking if I was happy with where they staged furniture and boxes. This is the 5th time Ive moved and was by far the best experience. Thanks Pops and team.

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Tiffany Rix
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christian_burt_oneill_12 Christian Burt O'Neill
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Jaka Grandlic
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Cheryl Phillips
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Pleasant people who cared about the goods they packed and moved.

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PHILIP PYKE
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Prompt and courteous staff. Great to deal with

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Rebecca Duggan
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The 2 gentleman that came to deliver my items were extremely helpful and made the experience more enjoyable than expected

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T G
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Efficient and helpful. The crew we had were respectful and fast. Will use again.

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Jhay Baniaga
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The guys at A&R are very efficient and reliable. They arrived on time and moved my stuff within the shortest time possible. The staff are also helpful in my queries, and responded very quickly. For quality and value, I would definitely recommend and or use them again.

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Kieran Robinson
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Marcus Bertoni
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Great experience with this company..The guys that uploaded my furniture did an amazing job..very friendly an professional. Highly recommended.. Cheers Mark B

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Gemma Wallace
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Quickest, most professional and most considerate removalists we have ever had!

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Mohamed Azhar
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Billy Mills
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The Gentlemen were Professional and good with all my furniture would recommend

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Samantha Heard
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Nice guys And super hard working. Did a great job and were quite timely as well. Thank you Patrick and Michael

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Mary Robertson
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Scot Smith
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Arjay Bee
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Great communication and professional service. Used this service again 18 months later and service has again been very professional.

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Bayard Gibson
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Quick and efficient, knew what they were doing

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Douglas Chottu
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They turned up as advertised, did the removal very well, I was pleased

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Karen Morris
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The guys that packed us out were absolutely brilliant. Very thorough with the packing of our furniture and ensuring everything was packed properly. Great job

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Simon Paul
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Very helpful, cheerful and hard-working. We have now used them twice. Both times they were efficient, professional and helpful

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Kim Chambers
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Jackie Trezise
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The team were very helpful during a very stressful move

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Jonathan Geldenhuys
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Organised and very helpful

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robyn holmes
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The company was excellent to deal with, very professional, the movers were great guys who had a smile on their faces despite it being so hot and such heavy work! We will use them again.

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Warrick Long
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Jason Kim
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Good experience with the A&R crew. Did a great job with my move and was very respectful to my belongings treating them with great care.

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Paul Cleary
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liam davidson
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They were friendly, very efficient, and very professional, no breakages.

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Heather Querin
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Charlie Dicello
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David Pickens
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Dave Woods
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Ray Hobbs
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Staff were friendly, helpful and courteous ??

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Natasha Davina
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Good communication & good customer service, the 2 people delivering our boxes were friendly & helpful.

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Tania Rowbottom
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Awsome work

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Craig Andrew
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Les Idiens
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Well done. lots of stairs to climb.

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renae kneubuhler
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lavinia main
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The men were responsive, professional and friendly.

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Manpreet Kaur
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Good overall quality of service and good work ethic

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Benjamin Heath
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Great guys and quick service

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Rodney Furminger
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No phone call to advise 24hrs before arriving. Rang when 5 minutes away. Goods not received yet, so I won't comment on packing or transport.

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Ana Slav
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Took a little too long even though I packed most items

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Anais Coker
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The movers were great. But there was poor communication, lack of information, I told them it was a first time using a removalist and no guidance was given during the process. No timeframe or anything. I was told during the quotation that it will take only 3/4 days to move from Cairns to Brisbane, and after my furniture was taken they told me my delivery date was 2 weeks after. So not 3/4 days anymore. We had already traveled to Brisbane with my one year old and had no furniture, we had to spend more money on hotel, which we had planned for a few nights but not two weeks. When the furniture arrived, after emailing them to tell them that our drive way was too small and they could park outside they still came with the big truck (the movers didn't received the information) which didn't fit in our drive way and had to wait a whole extra day for them to have a smaller truck. Which we had pay another night at the hotel. The movers in Cairns and Brisbane were great, quick and hard workers, very nice and professional. It's just the lack of communication, guidance and miscommunication between what it is said in person and what's said in an email that have created a lot of trouble and extra spending.

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Tania Pascoe
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Thank you for your flexibility with our uplift. I know we made it harder than it should have been with all the extra items. Unfortunately dropping and damaging my treasured piano is not a good memory and forgetting my kitchen fridge in the uplift topped off a very stressful day. However I did appreciate you arranging the pick up of the forgotten fridge so quickly.

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Nick Nesbit
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Shawn james
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Like most removalist, in a hurry and not being careful enough with our furniture

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Emily Burt
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Utilised A&R to move some large furniture from one suburb of cairns to another. No plan or timeframe was ever communicated with me, and follows up had to be instigated be me. When asked about time frames was told they'd call me back and they never did. I understand some computer problems may have been impacted usual service. Bit pricey for what I needed - but was on a strict time frame. Everything was moved in one piece.

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Scott Bass
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Jon Symes
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As one should, I requested three quotes for my transfer of household goods from a lockup to my home garage. The disparity in the five quotes that I ended up getting was surprising considering that the distance between both properties was only eight kilometres. I based my one star rating not on the A&R service but rather based on finding their quotation more than double that of the successful bidder, who incidentally performed the work professionally and without a hitch. I therefore noted that they, on this occasion were "Too expensive".

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Cindy Thwaites
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We paid extra for a shipping container to avoid our possessions being loaded and reloaded during inter state move. This was a waste of money as our belongings were still unloaded and reloaded during the journey and our fridge and new barbecue were badly damaged along with several other items arriving with scratches, even the enamel lid of washing machine has a large chip. This would have needed quite a bump to achieve. The manager in Cairns doesn't care and just said we should have taken out insurance. Insurance should be for if the truck has an accident or fire. It should not be required to pay for carelessness by their staff or contractors. I will be lodging a claim with QCAT tomorrow. Very disappointed with this company and would definitely not recommend them to anyone. Service: In-state moving

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Danielle Davis
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Tony E
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Josh Steelson
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Not very good very late broke my stuff and will not answer the phone to fix it

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Andrew
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Terrible. Disappeared for 3 hours mid move. Very slow. Complained the whole time. Said they'd pick boxes up, never turned up. Cannot recommend less

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Ken Oath
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Ive had to use them a few times with my moves for work. Something always gets broken. Little thought goes into the unload. 100kg of gear on top of a microwave, dents and scratches on white goods. Really really really disappointed AGAIN with the service. I wouldn't recommend them to an enemy.

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matthew howard
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Had a guy come around to quote me to move internationally, everything was all good and I was happy with the verbal quote so he said he would put it to paper and have it to me in the next week. After several calls I was still promised it was coming the next day. It was two weeks when I decided I need to get another company to step in. The other company was able to give me a door to door quote within 2 days. It's now 4 weeks since AR promised me a quote that they new was urgent. I leave in two more day and I still haven't gotten anything back from them despite my calling them to enquire. What a Joke of a company. Not to mention lady who answer the phone is never professional. Moving is stressful enough, then to deal with you clowns.

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John Davies
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Can't take us too far!! Too far to come down from Townsville for a quote (one hour drive) four other companies did. ??

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